Office Sales

PATRICIA GARZA

***** ****** ***., *-***

FONTANA, CA 92337

909-***-****/**********@*******.***

OBJECTIVE: Seeking a position that will enable me to utilize my experience working together with my high energy team player style attitude creating very contagious surroundings for my fellow employees & myself.

OFFICE SKILLS: Microsoft Word Microsoft Excel Microsoft Outlook Windows 10 Ten Key By Touch Typing (45 WPM) Bilingual (Spanish)

WORK EXPERIENCE: Browning Dodge - Norco, CA - 05/16-Present (Part-Time)

POSITION & DUTIES: Receptionist/Cashier

Responsible for answering phone lines, transferring of calls to proper department/personnel, taking & distributing messages when necessary, preparing deal jackets for sales department, greeting customers, accepting payment from customers for parts & service departments, scanning, filing, copying.

Macy’s, Inc. - Rancho Cucamonga, CA - 05/11-06/15

POSITION & DUTIES: Optimal Fitting Room Lead/Floor Support

Responsible for directing & monitoring the OFR team in sorting & returning merchandise to the sales floor to help promote sales, communicating with the EIC regarding assignment/movement of team based on fitting room needs/floor activity, recovery of various departments when necessary, ringing up customers when necessary, greeting & assisting customers.

Sun Technologies - Duluth, GA - 05/08-10/08 (Staffing Agency-Temp. Position)

POSITION & DUTIES: Order Entry (AT&T Internet Yellow Pages-Anaheim Hills, CA)

Responsible for entering customer contracts, verifying any missing information, proofreading/editing of spelling, grammar, & punctuation of text, reviewing of contracts to verify that all information/products were entered correctly before sending them to quality control.

Helpmates Staffing Services - Cerritos, CA - 11/07-03/08 (Staffing Agency-Temp. Position)

POSITION & DUTIES: Secretary (City of Pico Rivera)

Responsible for answering & screening of calls, receiving & writing up of complaints regarding city violations, entering complaints & other data into system, distributing mail & faxes to various departments, ordering of office supplies when necessary, logging of inspection inventory, creating project files/folders for new clients/complaints, filing of permits & correspondence, faxing, copying, general office duties.

Healthcare Resource Group - Whittier, CA - 04/07-07/07

POSITION & DUTIES: General Office/Clerical

Responsible for entering utilization review requests for claimants injured on the job, processing of determination letters once reviewed by RN or Dr., verifying any missing information, faxing determination letters to requestors, verifying fax transmittals, data entry, scanning of claimant information, answering of phone lines when necessary, mailing out determination letters to prescribers, lawyers, & requestors, filing, copying, general office duties.

Cobe Chem Laboratories - Pico Rivera, CA - 06/06-03/07

POSITION & DUTIES: General Office/Clerical

Responsible for answering & screening of calls for company president, greeting & attending to company clients, typing up letters/memos, retrieving product samples & files when needed, distributing of mail & faxes, relieving front desk receptionist when necessary, scanning & logging of documents & formulas, maintaining of office equipment, processing of UPS & Fed-Ex, faxing, filing, copying, general office duties.

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