Shanice D. Coats
Houston, Tx 77068
*******@*****.***
Objective
I am seeking a professional organization that can use a hard working, dedicated, and reliable person.
Qualifications/Skills
First Aid
Data entry
Customer Service
Able to multi-task
OSHA trained
Self-motivated
Telephone technique
Punctual
Office Accounting
Records Management & Ethics
HIPAA
Charting
Medisoft
Education
2009 Career Centers of Texas Medical Assistant Corpus Christi, TX
2009 Career Centers of Texas GED Corpus Christi, TX
Work history
Goodness and Mercy
11/05/2015-03/30/2017
Provider for the disabled & provide with medication for everyday needs.
Contact: 281-***-****
Evins Personnel 10/05/2012- 07/28/2015
Tax Officer for Harris county- process registration renewals, answer phone calls, property tax, titles & tags
Contact: 713-***-****
APAC 10/2005-04/2010
Customer Service Representative- Took calls for Verizon wireless assisting with billing issues, Basic troubleshooting & gen. info.contact:361-***-****
Shanice D. Coats
2431 FM 1960 rd west #1507
Houston, Tx 77068
*******@*****.***
References:
Kristi Callis
Medical Assistant Instructor
1620 SPID
Corpus Christi, TX 78416
Cory Darden
CSR
3822 Villa Glen Dr.
Houston, TX 77088
Marquis Evans
CSR
1620 Bissonnette
Houston, TX 77058
Shanice D. Coats
2431 fm 1960 rd west #1507
Houston, Tx 77068
*******@*****.***
To whom it may Concern:
I would be a good candidate for this position because of how much of a dedicated, punctual and well mannered person I am. As a Customer Service Representative, you can expect that I can learn easy as well as adapt to any environment. I would like to bring something different to the table and apply all my effort into bringing great customer service, I have a great attitude and love working with people. My favorite moments when working with people is hearing them happy that there issue was resolved knowing that I resolved their issue. One of the least favorite would be, not being able to help everyone but knowing that I did everything I could to assist with their issue. I want to thank you for considering me for this position. I will be available any time for you to contact me in which you can reach me at 832-***-**** . I look forward to hearing from you and thank you once more.
Respectfully yours,
Shanice Coats
Resume Attached