Administrative Assistant Data Entry

Erica A. Meadows

**** ***** ******, ******, ** **713 – 919-***-****

****************@*****.***

Objective

To secure a job as an Administrative Assistant where I can use my interpersonal skills and software tool experience.

Experience

Caregiver

Durham, N.C.

April 2014 – present

Keep kitchen clean

Keep bathroom clean

Prepare dinner

Laundry

Checks mail

Notify POAs of any change in behavior

Call Center Representative

Xerox Corporation, Cary, N.C.

December 2013 – April 2014

Answered incoming calls

Retrieved pertinent information

Determined if requested medicine is approved/declined

Processed approval/denial letters

Security Guard

Universal Protection Service, Morrisville, N.C.

January 2013 – June 2013

Checked in guests

Checked all bags of anyone leaving the building

Checked laptops in/out

Checked doors and alarms to warehouse

Answered incoming calls at reception desk

Wrote report at end of every shift

Clinical Support Assistant

Valueoptions, Inc., Morrisville, N.C.

November 2007 – April 2012

Reviewed mental health service requests

Requested medical records from mental health facilities

Contacted facilities for more and/or missing information

Retrieved medical records and sent them to be scanned

Answered/returned calls to facility contacts with questions

Processed denial letters

Trained eight temporary workers to process denial letters

HRIS Data Entry Operator

Blue Cross Blue Shield of N.C., Durham, N.C.

November 2005 – November 2006

Processed all new hires and terminations in the Lawson HRIS system

Processed all salary, departmental supervisor, address, phone number, job title,

work schedule and work status information

Researched discrepancies and corrected employee histories

Returned phone calls for employment verifications

Approved address, name and other personal information in BenefitFocus

Ran bi-weekly audit reports

Maintained security and confidentiality of all personnel files

Assisted with training new employees in HRIS procedures

Performed all filing associated with personnel paperwork

Document Specialist

Telesis Corporation, College Park, MD

February 2005 – July 2005

Performed data entry tasks

Scanned and paginated classified FDA documents

Performed quality control to ensure error-free work

Exported manufactures’ letters

Drafted notification letters

Edited scanned documents

Processed incoming letters

Data Entry Operator (Telesis Corporation)

September 2004 – February 2005

Processed registration forms

Performed quality control

Drafted rejection letters

Maintained updated company information

Gathered the number of registrations processed daily

Education

High School Diploma

Jordan High School, Durham, N.C.

June 1987

Leadership

Secretary of the Emory Woods Estates Association

References

Given upon request

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