Manager General

Brandilyn Hannigan (Radford)

101-*****-*** Street NW

Edmonton, AB T5H-2X1

Cell: 587-***-****

E-Mail: ***********@*****.***

Professional Summary

General manager dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Very results oriented and proactive in finding cost effective solutions to company wide problems. Exceptional manager dedicated to cutting company costs and reducing employee turnover. Exceptional leadership dedicated to cutting costs and reducing employee turnover. High energy manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns as well as contributing new ideas that drive company growth.

Skills

Budgeting and finance

Recruitment and talent development

Customer relations

Advanced cost control techniques

Quality control

Inventory control

Ability to multitask

Complex problem solving

Risk mitigation techniques

Revenue adjustments

Accounts payable and receivable

High profile presentations

Customer needs assessment

Results oriented

Work History

February 2016 to May 2016

Jenny Craig Edmonton

Consultant

Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations.

Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations.

Analyzed contract performance for bids, budgets and forecasts.

Exceeded sales goals by at least 6 % for 1 quarter.

December 2014 to October 2015

Dennys Edmonton

Assistant Manager

Exceeded sales goals by at least 3% for 3 quarters in a row.

Drafted the budget for 4 different departments and monitored expenditures.

Planned and conducted two staff trainings per quarter with an emphasis on up selling and product training.

Carefully interviewed, selected, trained and supervised staff.

Organized special events in the restaurant, including receptions, promotions and corporate luncheons.

Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.

Correctly calculated inventory and ordered appropriate supplies.

Strategically developed effective marketing plans to increase sales and profits while managing costs.

February 2008 to April 2013

KfC Windsor, ON

General Manager

Achieved highest employee retention rate in the region.

Reduced labor costs by two percent while maintaining excellent service and profit levels.

Assisted in maintaining preparation and service areas in a sanitary condition

Trained kitchen staff on proper use of equipment, food handling, and portion sizing.

Responsible for the production and plating of desserts.

Received and delivered quality products to restaurant from supply warehouse in a timely manner.

February 2004 to August 2013

Boston pizza Windsor, ON

General Manager and director of marketing

Worked stations including pizza, omelet, soup, salad, sandwich, and desserts.

Directed and coordinated marketing activities and policies to promote products and services.

Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.

Reviewed the financial aspects of product development, such as budgets, expenditures and research and development appropriations.

Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Prepared for and executed new menu implementations.

Oversaw front of house personnel to maintain adequate staffing and minimize overtime.

Maintained a safe working and guest environment to reduce the risk of injury and accidents.

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