Customer Service Microsoft Office
Resume:
Benjamin Kasper
Shoreview, MN 55126
http://www.linkedin.com/pub/benjamin-kasper/32/328/4b8
*********@*****.***
Highlights of Qualifications:
Excellent Customer Service
The ability to maintain composure in a numerous situations
Handle problems of the customer in a timely fashion
Ability to multi-task and bring assignments to successful completion
Computer Proficiency
Microsoft Office – Word, Excel and PowerPoint
Strong both in Mac and PC operating systems
Adapt to new programs quickly
EMPLOYMENT HISTORY
Accounts Receivable
Aston Technologies St. Louis Park, MN 2/17 – 3/17
Being trained and certified to be a network engineer, to be loaned out to companies for IT work on case to case basis
Customer Care
Shutterfly Shakopee, MN 10/15 – 11/15
Assist customers over phone and/or chat with site based issues, order problems or general questions
Overnight Valet
Towne Park Kansas City, MO 02/14 – 08/15
Maintain order and security park customers’ vehicles, maintain the lot, assist the night desk as needed.
Valet
Central Parking St. Paul, MN 01/12 – 02/14
Facilitate the parking of vehicles at the emergency room entrance to the lot, clean the lot, assist patrons of the Hospital
Video Assistant
City of Roseville Roseville, MN 10/11 – 12/14
Setting up the meeting area for live coverage; running both soundboard and cameras during the meeting
Intern/Assistant Editor
CTV North Suburbs Roseville, MN 8/10 – 5/11
Edit large-scale projects for associates of CTV; assist with CTV news program, go on location shoots, and degaussing video tapes.
Customer Service
Zumiez Maplewood, MN 6/10 – 8/10
Made Sales, process transactions, opened & closed store.
Customer Service
Happy Feet Bloomington, MN 3/09 - 11/09
Opened & closed kiosk, ran register, stock shelves, and maintain inventory.
EDUCATION
Bachelor's of Arts - Film Production
Augsburg College - Minneapolis, MN
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