Customer Service Office Staff
Resume:
ROCHELLE C. MOLANO
SITIO SICARA, BAGONG NAYON, ANTIPOLO CITY, RIZAL
Cell. No.: 090*-***-**** / 090*-***-****
Email: *********@*****.***
Position Applied: Office Staff
Objective: To worked at your company that will provide a greater challenge, and to establish myself in a secure environment wherein my training and ability are utilized to the fullest. WORK EXPERIENCE:
Period: October 10, 2016 – December 24, 2016
Position: Customer Service Representative – Target Account Company: Tech Mahindra
3rd floor Ecommerce Building, Eastwood, Quezon City Job Description:
Receive inbound calls including transferred sales leads and calls from current and potential customers.
Answer questions about the product details, the company, and issues with account for the customers.
Period: June 2014 – March 2015
Position: Clerk
Company: Mother Lourdes Learning School
Calasiao, Pangasinan
Job Description:
As a Clerk, I filling all documents of students from Nursery to High School students.
Encode list of students name in a computer
File records of all students
Handling Forms Payment to DepEd
Period: December 01, 2003 – May 2014
Position: Encoder/Net Assistant
Company: LRT Internet Cafe
Lingayen, Pangasinan
Job Description:
As a Encoder & Internet Assistant, I input date which may include lists, numbers and text
Accepting encoding jobs from the customer
Assisting the customer in their need
Period: May 2010 – April 2011
Position: Cashier
Company: Nelmar Merchandise
Guimaras, Iloilo
Job Description:
As a Cashier, I receive payments by cash and issue receipts
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate changes
Maintain clean and orderly checkout areas
Establish or identify prices of goods and tabulate bills using calculators or cash register
Period: January 2002 – May 2010
Position: Quality Assurance
Company: Integrated Microelectronics Inc.
Biñan, Laguna
Job Description:
As a Quality Assurance Inspector, I was assigned in ODD Product which I conduct Out Box Audit (OBA) like visual inspection, testing inspection and weighing sampling
I also check the barcode, model name and quantity of the product
I also conduct Parts Liability Inspection to a new product, we check the part number of every materials
To ensure product safety prior to shipping
Minimize the amount of defective merchandise
For final inspection I check the total package to verify the product safety, quantity, model name, packaging and more
Period: March 1999 – December 2001
Position: Production Operator
Company: NEC-CSPI
Biñan,Laguna
Job Description:
As a Production Operator, I was assigned in assembly which I attached the HGA to the Carriage
To ensure the process equipment and other as assigned in a safe and efficient manner
Assist others to provide an organized and clean workplace including all areas of the plant, work stations, equipment and tools
Possess strong organization skills, a positive attitude and the ability to work well as a team
Period: April 1997 – December 1998
Position: Encoder
Company: Chimes Enterprises
Perez Boulevard, Dagupan City, Pangasinan
Job Description:
As a Encoder, I input data which may include lists, numbers and text
Maintain clean and orderly checkout areas
EDUCATIONAL ATTAINMENT:
VOCATIONAL: Computronix College / Colegio De Dagupan Arellano St., Dagupan City, Pangasinan (1996-1997) COURSE: Computer Technology
SECONDARY: Binmaley Catholic School
Binmaley, Pangasinan (1992-1993)
Saint Columban’s College
Lingayen, Pangasinan (1993-1996)
PRIMARY: Pasong Tamo Elementary School
Tandang Sora, Quezon City (1987-1992)
Special Skills and Qualification:
Speaks English, Filipino and Pangasinense language
BasicKnowlege in Microsoft Office (Word and Excel)
Can work double time
Well Stabilize career woman
Honest and Hardworking
Training and Skills:
Pangasinan School of Arts & Trades
(On-the-Job Training)
Lingayen, Pangasinan
January-March 2002
Manpower Advanced Studying in Technical Training Center Inc. Dagupan City, Pangasinan
April – October 2008
TRAINING/SEMINARS ATTENDED:
Effective Time Management
NEC-CSPI (January 2000
Communication Skills Enhancement
NEC-CSPI (April 2000)
Values Enhancement Program
Integrated Microelectronics Inc. (January 2003)
RECOGNITION / AWARDS:
Best Operator NEC-CSPI (1999-2000)
Best Inspector IMI (August 2004)
Best Inspector IMI (February 2010)
PERSONAL INFORMATION:
SEX : Female
CIVIL STATUS : Single Mother
CITIZENSHIP : Filipino
RELIGION : Roman Catholic
HEIGHT : 5 feet
WEIGHT : 43 kls.
CHARACTER REFERENCE:
NESTOR “NIKIBOY” D. REYES
Provincial Board Member
2nd District of Pangasinan
LEOPOLDO N. BATAOIL
Representative, 2nd District of Pangasinan
Lingayen, Pangasinan
MANOLO F. DOMANTAY
Barangay Chairman
Brgy. Libsong East, Lingayen, Pangasinan
REYNANTE BALILA
Sales Designer (FURNitalia)
I hereby certify that the information written above is true and correct to the best of my knowledge and belief.
ROCHELLE C. MOLANO
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