Medical Billing and Coding Specialist

Kecha Robinson, CBCS

**************@*****.***

318-***-**** (Home) 318-***-**** (Cell)

EDUCATION & CERTIFICATIONS

Virginia College Bossier City, LA June 2016

Medical Billing and Coding - Diploma

Dean’s List (2015)

Bossier Parish Community College Bossier City, LA May 2015

Associate of Science in Healthcare Management 4.0

Dean’s and Chancellor’s list

Phi Theta Kappa Honor Society

Certified Billing and Coding Specialist- National Healthcare Association Expires: 3/18/2018

PROFESSIONAL SKILLS

ICD-10, HCPCS, CPT

MediSoft

Customer Support

Procedure codes

Equal Opportunity Leader - Military

Scheduling

Accounts Payable/ Receivable

Electronic Health Record

Cash Handling

Insurance Verifications

EXTERNSHIP EXPREIENCE

Fresh Dental-Bossier City, LA

Medical Billing & Coding Extern

Completed insurance verification

Scheduled patient appointments

Processed patient claims and denials

Completed new patient paperwork

WORK EXPERIENCE

Louisiana Army National Guard- Jena, LA January 2000 -Present

Truck Driver/SSG

Squadron leader of 10 soldiers

Ability to drive multiple military vehicles

Complete military personnel documents/Human Resource functions

El Dorado Resort and Casino- Shreveport, LA March 2016-Present

Table Games

Provide entertainment experience for patrons

Deal Black Jack card game

Caddo Parish School Board- Shreveport, LA October 2015 – May 2016

Substitute Teacher

Provided classroom instruction upon teachers absence for k-12

Margaritaville Resort Casino- Bossier City, LA April 2013 - September 2015

Call Center Agent

Made hotel reservations

Assisted guest inquiries over the phone or via email

Entered new customer information in the system

routed calls to the appropriate person/department

Walmart - Shreveport, LA November 2014 - February 2015

Inventory Customer Support

Completed grocery department inventory

Restocked grocery department products

Teletech Customer Care Management Inc- Elmwood Park, CO October 2012 - February 2013

Customer Service Representative

Worked as call center representative on the Best Buy account

Took and canceled customer orders and assisted customers with purchases

Completed financial transactions

Super Pawn Shop- Shreveport, LA July 2010 - June 2011

Front Desk Clerk

managed daily office operations

maintained accurate records for all business supplies

Completed inventory control

Assisted with bookkeeping and various administrative functions

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