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Customer Service Manager

Location:
Miami, FL
Posted:
March 30, 2017

Contact this candidate

Resume:

Maria M. Silva Phone: 786-***-****

Email: aczkql@r.postjobfree.com

**** - **** *** ******** ********** & Maintenance, Inc. Location: Kendall, Florida

Title: Assistant Property Manager

RESPONSIBILITIES

• Promote available spaces through various online avenues

• Show available spaces to prospective tenants

• Main point of contact for all incoming inquiries

• Prepare leases documents for new and existing tenants

• Enter new tenant information into Yardi Management System

• Schedule conference room time for tenants

• Collect rent payments and deposit for accounting

• Solve tenant concerns by finding resolutions to their problems 2014 - 2015 GUARANTY TITLE ABSTRACT

Location: Ft. Lauderdale, Florida

Title: Processor / Closer

RESPONSIBILITIES

• Review title commitments and clear title conditions

• Review and understand lenders closing instructions

• Prepare settlement statements and closing documents

• Communicate with buyers, sellers, realtors, attorneys and lenders

• Schedule and coordinate closings with all pertinent parties

• Assist clients through the closing process

2010 - 2011 VACATION TRAVEL CLUB

Location: Key Largo, Florida

Title: Customer Service Agent

RESPONSIBILITIES

• New member assistance and service

• Process membership payments

• Process yearly membership notifications and renewal packets 2007 - 2008 YALE MORTGAGE CORPORATION

Location: Miami, Florida

Title: REO Processor

RESPONSIBILITIES:

• Prepare closing documents

• Review settlement statements prepare

• Communicate with buyers, sellers, realtors, attorneys and lenders

• Schedule and coordinate closings with all pertinent parties 2005 - 2007 HERSHOFF, LUPINO & YAGEL, LLP

Location: Tavernier, Florida

Title: Processor / Closer

RESPONSIBILITIES:

• Process short sales, 1031 exchanges and probates

• Prepare title searches and title commitments

• Review title commitments and clear title conditions

• Review and understand lenders closing instructions

• Prepare settlement statements and closing documents

• Communicate with buyers, sellers, realtors, attorneys and lenders

• Schedule and coordinate closings with all pertinent parties

• Assist clients through the closing process

EXPERIENCE

1999 - 2004 FIRST AMERICAN TITLE INSURANCE, CO.

Location: Kendall, Florida

Title: Processor / Closer / Post Closer

RESPONSIBILITIES:

• Review title commitments and clear title conditions

• Review and understand lenders closing instructions

• Prepare settlement statements and closing documents

• Communicate with buyers, sellers, realtors, attorneys and lenders

• Schedule and coordinate closings with all pertinent parties

• Assist clients through the closing process

• Prepare title policies

• Finalize disbursements

1997 - 1999 FIDELITY NATIONAL TITLE INSURANCE CO.

Location: Kendall, Florida

Title: Processor / Post Closer

RESPONSIBILITIES:

• Review title commitments and clear title conditions

• Review and understand lenders closing instructions

• Prepare settlement statements and closing documents

• Communicate with buyers, sellers, realtors, attorneys and lenders

• Schedule and coordinate closings with all pertinent parties

• Assist clients through the closing process

• Prepare title policies

• Finalize disbursements

Name: Otto Castillo-Valdez Title: Property Manager Company: IMC Property Management & Maintenance, Inc. Phone: 305-***-****

Name: Yaite Morua Delgado Rabassa Title: President Company: Azul Therapy

Phone: 786-***-****

Name: Eric T. Rodriguez Title: President

Company: The Taxman59

Phone: 305-***-****

PROFESSIONAL QUALITIES

COMMUNICATION

English Verbal

English Written

Spanish Verbal

Spanish Written

JOB SPECIFIC SOFTWARE

Pro Form

Display Soft

Prime Time

Double Time

Yardi Management

Microsoft Outlook

Microsoft Word

Microsoft Excel

INTEROFFICE

Multi-Tasking

Adaptability

Fexibility

Team Player

Problem-Solving

Positivity

Work Ethic

Time Manageability

Self-Confidence

Self Motivation

Stress Tolerance

Honesty and Integrity

Commercial Awareness

REFERENCES EXPERIENCE



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