Professional Summary:
Over * years of experience in the field of IT, Specializing in Software QA & Testing of Application system in different environment.
Experienced in testing web-based and mobile ( Android, iOS, windows Mobile) applications
Expert in analyzing requirements, creation of test procedures, Test Plan and Test cases that cover the best scenarios and execute them.
Experience in testing Web-based and Client-Server applications in different environments.
Solid Experience of all the stages of Software Development Life Cycle (from requirement gathering to rollout) and different types of SDLC and their methodologies and validations to ensure the quality Assurance control.
Strong Experience in GUI Testing using SOAPUI, Smoke testing, Functionality/Integration Testing, System Testing, and Regression Testing.
Excellent understanding of Software Development Life Cycle and Methodology (Waterfall, Spiral, V-Model, Agile/Scrum Methodology),
Specialized in bug tracking, bug-reporting, analyzing results, and defect tracking procedures.
Developed and implemented test case mapping to requirements, project status reports, issue/defect matrices, UAT test plans.
Strong problem analysis and resolution skills and ability to work in multi platform environments like windows2000/XP
Ability to multitask and flexible in adjusting as per demand and strong aptitude towards learning new technologies.
Strong analytical, problem solving, communication, learning and team skills.
Data Validation and Regression testing using Quick test Pro..
Extended experience in white box, black box, regression testing
Working with customers to get their feedback for final release
Experienced in working with Project manager, Development team, Business Analysts and End-users.
Self motivated hard worker with professional attitude and passion for software quality
TECHNICAL SKILLS :
Languages: Java, SQL, PL/SQL, HTML, XML, XSL, perl, JavaScript, CSS
Database: SQL, Oracle, MS SQL
Web servers: Microsoft IIS,
Tools: MS Word, MS Excel
Testing tools: HP Quality Center 10, QTP 10, SOAPUI 4.5.0
Mobile platforms: Android OS, Windows Mobile, iOS
Operating Systems: Windows (95-98, XP, 2000, Vista, 7 and MS-DOS)
Horizon Blue Cross Blue Shield – New Jersey Nov 2016 to Current
Senior Test Lead
Responsibilities:
Create test scripts such as system test cases, Regression scenarios subsystem checklist for integrated systems and maintaining all the Q.A deliverables in ALM repository.
Conduct meeting with Q.A team members with testing time schedules and get approval from PM and stake holders
Member ship portal has following list of sub systems
Provider system, Claims system, Provider portal, Finance System. Enrollment systems
Test the above systems individually and ensure the data flow and work flow accuracy.
All the systems get integrated at the backend for one single system member portal and ensure the accuracy and interactive workflow of all subsystems.
Testing batch feeds from different set of subsystems in Member portal ensure its data accuracy
Create weekly status reports from A.L.M for stake holders and PM
Conduct defects triage meeting with development team and Q.A team on daily basis.
Conduct Go/No Go meeting with entire project team before Q.A get sign off
Mentor new Q.A team members to bring them to current pace and ensure their knowledge level on a given Project or Product levels.
Ensure Q.A deliverables such as Test cases, Regression Scenarios are cover all the system and business rule requirements and get signoff from PM and Functional team members before Q.A cycle begin.
Conduct Project retrospective meeting with entire team members including stake holders to get their feedbacks on Project life cycle and submit the report to Q.A manger.
Maintain all the testing assets in A.L.M for Android and iOs Platforms
Manage both testing team ( Mobile and Web ) members and send status report to respective stakeholders accordingly.
Tools & Technologies: H.P ALM
Polaris Solutions Nov 2014 to July 2016
QA Lead
Polaris solutions is Software development company for Major Pharma companies, Specialty in creating a Systems based on current Federal Rules and regulations implemented by Federal government in such a way Pharma companies don’t worry about any current rules, Doctors and Hospitals can request a fund for seminars, scientific meetings, researches these funds are granted by Pharma companies based on Federal rules and regulations, Polaris system will serve as a bridge between Pharma companies and their clients, all the requests are submitted through this Compliance system are saved and in a systematic way, in order to submit an annual report to Federal government end of the Business year.
Responsibilities:
Ensures Compliance requirements are captured accurately in requirement documents which should aligned with Federal regulations and concerned State wide regulations.
Ensures end of the Financial year Pharma companies can submit or publish Federal and State wide reports according to Current rules and regulations prescribed in respective Compliance laws
Ensure Requirements are captured accurately.
Provide overview of the requirements with Q.A team members get their testing efforts.
Based on the Q.A team efforts create a Test plan and share with PM to get approval for each Project
Ensure Q.A deliverables such as Test cases, Regression Scenarios are cover all the system and business rule requirements and get signoff from PM and Functional team members before Q.A cycle begin.
Ensure all Q.A deliverables are maintained and upload in Central Repository location on project wise.
Ensure Bug are logged and updated accordingly in Central Repository system.
Conduct weekly status meeting with stake holders to give status update on each project and share the same report to stake holders
Ensure Q.A sign off takes place, when system free from major functional, and business rule issues.
Conduct a Go/No Go meeting with PM and other management members to release the system from Q.A environment to UAT environment
Based on UAT feedbacks from Clients ensure all the feedbacks are implemented by Dev team and thoroughly tested by Q.A team members.
Conduct Project retrospective meeting with entire team members including stake holders to get their feedbacks on Project life cycle and submit the report to Q.A manger.
Allocate Q.A resources to different projects based on their current project schedule by reviewing their performance and availability.
Maintain Q.A team members Personal time off (PTO) and Vacation days in such a way it won’t affect the future projects lifecycle and share those reports to Q.A Manager and H.R Manger.
Train and mentor new testers and bring them up to speed.
Tools & Technologies: Microsoft Team Foundation server
Department of Taxation and finance Sep 2013 to Oct 2014
QA Lead
NY Tax department created a project for New Yorkers who file the tax via paper returns once they mail the paper returns. This projects created a software we to check the returns from scanner (initial stage to Emperor NYS System final stage) to ensure that the taxpayer sent the right form and filled the right information.
Responsibilities:
Refer the documents and create test conditions
Daily meeting with test lead and PM update the test results for current phase
Create a test plan and with other testers and explain the plan in detail to PM and test lead and get approvals for next phase
Train and mentor new testers and bring them up to speed
Tools & Technologies: IBM Clear Quest.
CVS Pharmacy, Woonsocket, Rhode Island Nov 2012 to Sep 2013
QA Lead
CVS Pharmacy is a pharmacy innovation company where combination of mini apps form one Big app, the features are as follows the entire project was done for I-Pad device
1.Rx Mini app: Customers can maintain their prescriptions and their family prescriptions and order their prescription through this app and pick up the prescriptions at any CVS Store they prefer.
2.EC Card: In this app customer can link their register account with their EC card where they Get Extra savings coupons and Extra bucks rewards they can get discounts when they do Virtual shopping.
3.Shop Mini App: Where customers can do their virtual shopping for their needs
4.Photo Mini app: Where customers can upload their pictures in selected sizes and Pick up their Pictures in any locations they prefer
5.Minute clinic: Customers can use this service to treat minor problems such as fever, allergy etc. Wherever the services are available.
Responsibilities:
Co-ordinate with offshore team members with daily status call keep the on shore and off shore on same direction.
This project was developed in Agile methodology, as a QA lead gather all the requirements precisely and have deep dive meeting with onsite and off shore testers so they can perform their testing accurately.
Whenever the requirement change made by client, the same change was precisely documented and delivered to onsite and offshore team members.
Partly conduct a weekly meeting as a scrum master whenever Scrum master is not available.
Create test data for the testing purpose from environment such as testing, and prod. Environment.
Defects found in the build are precisely maintained in the tool called Rally dev, with the help of this tool dev team can fix the defects based on the priority and QA team can retest the defect and close it in a consistent manner.
Always try to maintain deliveries to client on time.
Tools & Technologies: Rally
Popsy Interactive, Fort Mill, South Carolina Nov 2011 to Oct 2012
QA Analyst
Popsy Interactive is the first of its kind Smartphone app that enables audiences to interact and compete for prizes, live events, or sports bars in real time while providing advertisers smart and intelligent way to reach the customers
Responsibilities:
Analyzed user requirements and software requirement specifications documents.
Tested 10+ mobile applications developed by company clients on various platforms,
Executed structured and ad-hoc tests on Android/iOS/Windows platform
Implement short sprint cycles of Agile method of testing, including the need for fast feedback
Tested Front-End Screens.
Documented test plans and test cases using Microsoft excel by reviewing the requirement specifications and then loaded into Microsoft excel
Performed GUI, Integration, Data Validation and Regression testing.
Performed Backend testing by using SQL queries to verify the integrity of the database.
Using Quality center created and maintained the test plans and test cases based on project inputs and made use of the folder structure of the test plan as a guide to all testing work, managing all aspects of testing.
Actively participated in enhancements meetings focused at making the application more reliable
Identified numerous software defects and minimized number of steps to reproduce them
Tools & Technologies: QTP 10, Quality Center 10, Windows NT/2000, PL/SQL, XML, IIS, SOAPUI,HTML,XML Android/ iOS/ Windows Mobile platforms
Take Care Health Systems, Franklin, TN Jan 2010 to Oct 2011
QA Analyst
Take Care Health Systems, a subsidiary of Walgreens, is a network of health and wellness companies committed to providing affordable, high-quality healthcare for families and employees. Take Care Consumer Solutions manages more than 350 Take Care Clinics at select Walgreens throughout the country. Patient care at Take Care Clinics is provided by Take Care Health Services, an independently owned state professional corporation. Take Care Employer Solutions provides worksite-based health and wellness services.
Responsibilities:
Gathered, Analyzed, Evaluated system requirements and formulate the Test cases.
Followed agile methodology and involved in life cycle testing, functionality testing, integration, regression testing, performance testing, volume testing, and defect tracking and testing for accuracy in work flow plans.
Associated with team lead for developing System Test Plan and Test Cases with detailed the testing scope, strategy, hi-level test requirements, validation and necessary resources.
Worked as a team member and performed manual testing of the application to test the system for both the functional and business requirements for positive and negative scenarios using Quality Center
Analyzed business requirements, developed test cases for positive and negative scenarios using Excel and then loaded in to Quality Center
Developed Data for individual test cases to satisfy positive and negative testing.
Participated in protecting data security and confidentiality of healthcare standards
Experience with HIPAA Act Rules and regulations & HIPAA transactions
Worked on various EDI X12 transaction sets 837 I/P, 275/276 etc.
Fully involved in backend integration database testing by writing and executing SQL queries to ensure data integrity and data consistency.
Participated in UAT test plans development and UAT lifecycle
Tools & Technologies: Quality Center 10, SQL Server, Windows, XML,CSS, QTP 9.5
Coventry Health Care, Bethesda MD Apr 2007 to Dec 09
QA Analyst
Coventry is a diversified national managed health care company serves more than 5 million members all 50 states across a full range of products and services including group and individual health insurance, Medicare and Medicaid programs and workers compensation etc. The application was an Electronics Claims Processing (ECP) system designed to accept the electronic claims coming from the various providers (doctors and hospitals) and process them in to single screens thus eliminating multiple screens while adjudicating the claim.
Responsibilities:
Conducted Internal review of the test cases prior to execution and Performed Black Box Testing for functional flow of the application
Used Quality Center for Requirement Management, Test Management, Defect Tracking and reporting.
Create reports and graphs for Analysis and Tracking for Test processes in Quality Center.
Performed GUI, Integration, Data Validation and Regression testing of new/revised applications using Quick Test Professional.
Identified the Test Cases to be automated and lead the effort for automating the product using Quick Test Professional.
Enhanced Test scripts by Creating Checkpoints, Synchronization points and Output values.
Regression Testing was done using QTP to prove that the new code has no adverse effect upon the current system, particularly in the area of corrupting data used by different applications or system performance.
Developed UAT test schedules, test data, direction, and detailed test scripts in accordance with the Enterprise Release Schedule
Performed Backend testing by using SQL queries to verify the integrity of the database.
Worked with the Team Lead to coordinate the Test Cases Turnover Process before each cycle and executed the cases to verify that they are kept current.
Tools & Technologies: QTP 10, QC10, Windows NT/2000, SQL, Java, Oracle, SOAPUI 4.5, HTML and XML
Education:
BS in Computer Science
Diploma in Computer