Customer Service Insurance
Resume:
Erin N. Wright
Phone 318-***-**** – Email: m aczklt@r.postjobfree.com
Experience
Kenny Smith State Farm – Pineville, LA 71360
Kenny Smith phone: 3-18-640-****
Licensed Agent, August 2014 – Present
● Answering phones
● Quoting and writing policies
● Helping the policyholder with their insurance needs
● Accepting payments
Alexander Insurance Services Inc – Lansdale, PA 19446 Walt Rogachenko phone: 6-10-584-****
Licensed Receptionist, June 2005 – June 2014
● Answering phones
● Checking changes
● Reviewing renewal policies
● Quoting
● Personal lines “floater”
● Commercial “sidekick”
● Assisting policyholders
● Accepting payments
● Handling computer issues
● Jack of all trades
Super 1 Foods – Pineville, LA 71360
Donell Clark phone: 3-18-641-****
Cashier, February 2003 December 2003
● Customer service
● Keeping area clean
● Handling money quickly and accurately
Hwy 28 E Chevron – Pineville, LA 71360
Dexter Soileau phone: 3-18-448-****
Cashier, July 2000 – March 2001
● Customer service
● Handling money quickly and accurately
● Stocking
● Cleaning
● Light cooking
Wendy’s – Pottstown, PA 19464
Chris Repert phone: 6-10-970-****
Cashier, July 1999 – March 2000
● Handling money quickly and accurately
● Drive thru attendant – processing orders
● Dishwasher
● Sandwich maker
● Grill operator
● Cleaning – heavy and light
Education
Rapides Parish Adult Education Center – Alexandria, LA 71301 GED, February 2003
University of Phoenix – Phoenix, AZ 85034
Associate of Arts in Psychology, November 2011
University of Phoenix – Phoenix, AZ 85034
Bachelor of Science in Psychology, April 2014
Additional Skills
● Dependable
● Attentive to detail
● Unafraid to ask questions
● Proficient in Microsoft Word, Excel, and Powerpoint
● Types 61 wpm
● Understands HIPPA and the code of ethics
● Courteous and friendly
Additional Information
● In high school, I was active as a softball player and a history club member. I was also part of a new club called Peer Mediation. Our school thought Peer Mediation would be a great way for students to settle their own differences when fights or arguments arose on school grounds. While teenagers may not see how beneficial this sort of program is, in my adult life, I see many examples where peer mediation could be a progressive and fundamental step in dealing with conflict.
● I am a single parent to a child who was diagnosed with Attention Deficit Hyperactive Disorder at a young age. Having no where to turn, I was heavily dependent on the people within the organizations diagnosing and caring for my son. I learned many valuable skills from observing how these people interacted with my child and with me. What I can offer is the parental perspective. It can be devastating on the parent and sometimes, they need a little help too.
● While I realize there are gaps in my employment history which would look unsavory to a potential employer, my hope is that you take my resume into consideration. Many events in my life have given me the opportunity to rise to the occasion and not only teach me about patience, hard work, and dedication but they have also given me maturity and confidence that I did not have prior.
● I am continuing my education by pursuing my Masters degree and following that up with my Doctorate.
References
Kyle Lafiura (female)
Known for 9+ years – coworker / friend
Insurance Agent with Alexander Insurance Services Inc Daytime phone: 2-15-692-**** or 6-10-584-****
Email: k romm@alexander insurance.com
Rebeca Fontenot
Known for 11+ years – former coworker / manager / friend Domestic Engineer of Army Household
Daytime phone: 2-70-853-****
Email: r aczklt@r.postjobfree.com
Kayla Milstead
Known for 14+ years – former coworker / friend / mentor School Counselor for Rapides Parish School District Daytime phone: 3-18-229-****
Email: k aczklt@r.postjobfree.com
Lisa Stiller
Known for 16+ years – former coworker / friend
Serves in the U.S. Navy
Daytime phone: 7-57-615-****
Email: s aczklt@r.postjobfree.com
Contact this candidate