Warehouse supervisor

ALFONSO GAMBOA JR. 626-***-****

*** ****** ***. ******** **. 90601 ******@*****.***

EDUCATION

California State University, Los Angeles Los Angeles, CA 1988-1990 Business Finance

Santa Monica College Santa Monica, CA 1986-1988

QUALIFICATIONS

● Transformational leader with 20 years of proven experience as a warehouse manager

● Bilingual/biliterate in English and Spanish

● Excellent leadership, communication and interpersonal skills

● Resourceful problem-solver with the ability to increase accuracy, efficiency, reduce costs, and increase customer satisfaction

● Strategic planner with well-honed analytic and technical proficiencies; experienced in strategic business initiatives and able to excel in fast-paced, complex environments

● Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and Serti Systems’ (DMS, MAS200) WORK EXPERIENCE

Fontana Logistics – Warehouse Supervisor Fontana, CA

● Supervised warehouse operations, to include receiving, replenishment, order selection, and shipping

● Directly managed 20 employees and evaluated team performance based on completion of work assignments, speed, and shipment times

● Achieved 99% on time and accuracy performance in all departments

● Maintained warehouse staff job results by coaching, counseling, and disciplining employees; while planning, monitoring, and appraising job results

● Trained new team members to ensure efficiency and precision in receiving procedures

● Regulated cycle counting inventories on a daily basis

● Organized and executed the transition from shipping to both shipping and receiving in the 1st shift

Natural Balance Pet Foods – Warehouse Supervisor Pacoima, CA

● Responsible for production of two warehouses, primary and satellite

● Ensured receiving, replenishment, and transfers from satellite warehouse to primary warehouse were completed in a timely manner to guarantee production was not impacted

● Monitored employee productivity and coached accordingly

● Facilitated employee orientation

● Through team building, motivated personnel to maintain efficiency levels

● Investigated complaints and performance concerns of employees

● Implemented disciplinary action as needed in consultation with appropriate authorities and Human Resources

Union Supply Group – Warehouse Supervisor Rancho Dominguez, CA

● Responsible for replenishment of over 8,000 SKUs and directly supervised 10 employees

● Ensured all pick locations were stocked and ready for morning order pulling

● Re-organized warehouse layout to optimize order-pulling efficiencies

● Fostered a team environment, assisting with order pulling and receiving when needed

● Developed strategic plan of receiving and put-away to ensure proper product rotation

● Assisted IT with deployment of new version of warehouse management system, DAX 2015 - 2016

2013 - 2015

2011 - 2013

Rockview Farms – Warehouse Manager Downey, CA

● Oversaw the picking and distribution of over 500 orders daily

● Managed inventory levels at various warehouses and over 5,000 SKUs

● Consistently averaged 99% fill-rate on order picking

● Proactively managed over 30 union employees per shift

● Organized freight coordination for inbound and outbound loads

● Assisted in creating production schedules to optimize distribution efficiencies throughout the warehouse

● Led strategic plan for order picking layout to optimize warehouse efficiencies

● Assisted in the implementation of a new warehouse management system, DMS PROFESSIONAL DEVELOPMENT

Management Skills/Supervision Course

Brandman University – Chapman University System

Dale Carnegie Process Improvement Certification

Supply Chain Management Certification

California State University Fullerton

Six Sigma Certificate, Green Belt

1990 - 2010

2012

2006

2005

2004

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