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Manager Customer Service

Location:
Tulsa, OK
Salary:
45,000.00
Posted:
March 30, 2017

Contact this candidate

Resume:

John Stovall

Assistant Operations Manager-Westlake Hardware

Yukon, OK 73099

aczkk5@r.postjobfree.com - 580-***-****

I am searching for a stable company that offers room for advancement, with a full benefit package. I would like to utilize my skills and abilities with your company. Also looking for a company to share my thoughts, ideas, management and supervisory experience.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Assistant Manager of Operations

Westlake Hardware - Edmond, OK - January 2015 to Present Responsibilities

Complete Store Operations

Accomplishments

Reached goals and other metrics

Skills Used

Managed others profitably

Store Manager

AutoZone - Ada, OK - February 2014 to Present

Hiring/Dismissals

* Scheduling

* Daily/Weekly Reports

* Inventory Management

* Manage employees

* Replenish stock

* Maintain Store appearance

* Parts Counter

* Balance Registers/Safe

* Bank Deposits

* Audits

* Managers Next Day Review/Verify Returns

* Customer Satisfaction

Manager

Dollar General - El Reno, OK - October 2014 to January 2015 Responsibilities

Complete Store Operations

Accomplishments

Excelled in all metrics

Skills Used

Manage others profitably

Assistant Manager

Check 'N Go - Ada, OK - August 2013 to January 2014 Payroll Approvals & Sign-Offs

* Scheduling Employees weekly

* Hiring

* Problem Solving

* Maintenance on Store Property

* Order products from Vendors

* Analysis of Weekly Sales

* Balance safe/drawers

* Bank deposits daily

* Run end of day reports/statistics/transactions

* Set Store Goals

* Maintain store appearance

* Store Management Operations

Store Manager

Western Refining Giant Convenience Store - Chama, NM - September 2012 to June 2013 Payroll Approvals & Sign-Offs

* Scheduling Employees weekly

* Hiring/Dismissals

* Problem Solving

* Maintenance on Store Property

* Order products from Vendors

* Analysis of Weekly Sales

* Balance safe/drawers

* Bank deposits daily

* Run end of day reports/statistics/transactions

* Load Access Cards

* Maintain Federal and State Compliances

* Set Store Goals

* Maintain store appearance

* Store Management Operations

Store Manager

Check 'N Go - Ada, OK - October 2009 to April 2012 Payroll Approvals & Sign-Offs

* Scheduling Employees weekly

* Hiring

* Problem Solving

* Maintenance on Store Property

* Order products from Vendors

* Analysis of Weekly Sales

* Balance safe/drawers

* Bank deposits daily

* Run end of day reports/statistics/transactions

* Set Store Goals

* Maintain store appearance

* Cashing Checks Daily

* Store Management Operations

* Assisted in increasing Store Ranking to 9th in 4 months Department Manager - Hardware & Paint

Home Depot - Ada, OK - September 2007 to November 2008 Assign work lists to employees

* Display Set-Ups

* Order Placements

* Supplier Purchase Orders

* Maintaining Quality Customer Service

* Weekly Reports

* Inventory Worksheets

* Out of Stock Reports

* Ensure pack down and tack lists done weekly

EDUCATION

Ouachita Parish High School - Monroe, LA

1984



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