Customer Service Microsoft Office
Resume:
Houston, Texas *****
***************@*****.***
LANELL COLLINS
OBJECTIVE
Work with an employer that can utilize an energetic and skilled worker, possessing strong customer service skills. Having a basic knowledge of computers, I am looking for a company that will give me the opportunity to increase by knowledge and skill and also allow opportunity for advancement.
SKILLS & ABILITIES
Knowledge of Microsoft Office Suite
Typing 35 wpm
Certified Nursing Assistant
EXPERIENCE
SELF-EMPLOYED HOME HEALTHCARE PROVIDER
August 2005 – August 2013
Duties Included:
Patient’s personal hygiene (included but not limited to bathing, dressing, changing diapers, cooking meals and cleaning
Administer medication in accordance with doctors directions (oral medication, IV drip, feeding tube)
Coordinated all doctors’ appointments and transportation, and follow-up appointment.
CASHIER/SALES ASSOCIATE – DOLLAR GENERAL
May 2003 – July 2004
Worked with team to unload weekly freight and stock shelves
Maintained cleanliness of store by sweeping and mopping floors and bathrooms
Merchandised clothing department and front shelves for grocery items
Followed company procedures when working register and doing cash drops
Willing to work on days off if needed
EDUCATION
DWIGHT D EISENHOWER – HOUSTON, TEXAS
August 1990 – May 1994
Diploma
April 2016 – Certified Nursing Assistant
COMMUNICATION
Strong organizational skills (i.e. maintenance of patient files, meal planning is needed)
Familiar with housekeeping process and needs (i.e. sweep and mop, bed changing and laundry)
Strong communication skills working with my team and the manager in charge.
Communicated well with customers concerning any issues related to the pricing of items or returns.
REFERENCES
Catrina Joiner 832-***-****
Larry Bennett 832-***-****
Cary Holmes 832-***-****
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