Maja Gerdin, MA, MS, Security +, ITILv*

***** ******** ****

San Antonio, Texas 78254

aczk96@r.postjobfree.com

Phone: 210-***-****

Summary Skills & Expertise

Social Media, Blogging, Social Networking, Decision Making, Process Improvement, Fact Gathering, Editing, Information Technology, SharePoint, Linux and Windows Servers,

Blog/Website Administrator

http://ritualliturgyandsocietytoday.com/

Assistant Webmaster

www.allsaintsanglican.net

Education

Our Lady of the Lake University

Masters of Science, Information Assurance Management, 2010 – 2011

University of Texas at San Antonio

Masters of Arts, Adult and Higher Education 2002-2004

University of Texas at San Antonio

Bachelors of Arts, Interdisciplinary Studies - English 1998-2001

San Antonio College

Train the Trainer training – April 2009

Experience

System Developer Analyst at Accenture Federal Services, July 2012 - Present

Department of Defense ARMY - SAP Security Administrator

Responsible for the SAP security of the lower and production environments for purchasing landscape.

●Audit monitoring of the SAP system. Work with members of different teams to address and resolve any issues or problems.

●Ability to plan and organize work and deliverables both independently and collaboratively.

●Develop and build changes to the SAP environment and manage them going through government approval.

●Update SharePoint Documents for Customer regarding primary production changes

●Built and developed group website for Anglican coworkers to communicate on Accenture internal website.

Department of Treasury Portal Project -- Active Directory Windows Administrator

Responsible for Active Directory, Group Policy, Patch Management in a heterogeneous Windows/Linux environment

●Standardized the patch management process, shortening time-to-market for security and usability fixes by 50%, and getting increased buy-in from the development and business-owner community

●Augmented patch management with Microsoft WSUS and home-grown automation, reducing the time required to execute a patch installation by 75%, lowering impact to the principal

●Improved request resolution of tickets for Linux integration to Active Directory by automating repeatable workflow using UNIX Shell Scripts and PowerShell Scripts. This saved the team 23% of their working time.

Federal Reserve Bank Migration Team -- Information Technology Infrastructure Migration Factory

Responsible for virtualizing infrastructure servers

●Reduced human error by 27% by automating the login and verification process and by improving the monitoring of server migration process through constantly updating SharePoint Site for team.

Network Analyst at Alamo Colleges, April 2012 - July 2012

Responsible for Alamo College virtual server infrastructure

●Designed, configured and managed a Citrix XenDesktop and XenApp VDI build out for 1400 users at the five Alamo College campuses

●Consolidated 40 physical servers to 3 hosts, using XenServer and Cisco UCS, saving $60,000 in hardware and management costs

Virtual Systems Administrator at City of San Antonio, January 2008 - April 2012

Responsible for design and management of enterprise systems.

●Designed and executed migrations and upgrades of Citrix environments

●Developed the inter-agency collaboration project, using Citrix and VMware

●Reduced capital exposure by consolidation servers using VMWare ESXi

●Through the use of a Citrix environment the CAD application failure receiving media attention was resolved to save a $9 million dollar interagency project.

●Maintained and hosted primary Citrix website for both the city and outside customers for CAD.

●Designed and developed SharePoint sites

Help Desk Specialist at Northwest Vista College, September 2006 - January 2008

Responsible for first-point-of-contact IT support for NVC personnel

●Trained new employees, interns and distance learning users

●Created system deployment images for Dell computers

●Provided Active Directory and Email migration support to assure success of a network upgrade project

Adjunct Instructor at Alamo Colleges, January 2009 –May 2014

Responsible for freshman learning about how to be successful in college

Design configure lesson plans for adult learners

Present information for adult learners

Certifications

Comptia Security +

Comptia October 2010

Comptia A+

Comptia July 2008

ITILv3

Axelos February 2016

Contact this candidate