Customer Service Manager

***** ******** **. ******, ** *****

Cell: 832-***-****

E-MAIL: ***********@*******.***

Antonia Maritza Maldonado

Objective

To obtain a position within a leading company that offers great atmosphere and personal growth.

Profile

Experience as driver for long haul dry vans, local dry and ISO Tanks. Experience with sales/ manager

for mail service companies. Excellent communication skills. Ability to meet customer demands at a timely manner. Ability to meet company goals as well as improve personal growth . Proven ability to resolve customer issues without impacting deadlines.

Driving History

Aug.2015- Mar. 2016 /Odebrecht Construction

Company Driver

Dump Truck Driver – Gravel, Dirt, Sand hauling

Experience with Single-Tandem / 5 Axle /End-Dump

Experience with dumping materials at various construction sites.

Performed daily inspections of assigned vehicle.

Responsible for reporting any vehicle defaults to mechanic shop.

Dec.2013 – Aug. 2015 / IRI Trucking

Company Driver

Responsible for delivering chemical tanks to wash centers for purging.

Experience with 20ft/40ft chassis.

Experience in tank hauling – ISO tanks within and out of state.

Performed daily inspections of assigned vehicle

Responsible for reporting any vehicle defaults to mechanic shop.

Feb. 2013 – Dec.2013 / CRST Expedite

Company Driver / OTR Driver

Responsible for deliveries in all 48 states.

Experience in driving within the east coast – (NY, NJ, PA,VA, MA).

Experience in driving with 53ft Dry van trailer.

Ability to pass all DOT inspection stations.

Ability to navigate using GPS devices or laptop software (QUALCOM)

Excellent communication skills with dispatcher and customer contacts.

Employment history

Mid Atlantic Finance

Administrator Assistant - 06/08 – 12/09

Assisted in conducting title and contract audits

Buildings spread sheets from contract and pay histories

Pulled up updated pay histories from Paradata and emailed to current customers

Phone interviews, faxing, and organizing files, data entry.

Continental Airlines/Chelsea Food Service – Houston, TX

Customer Service - 08/01 – 06/04

Assisted in organizing catering on board the aircrafts

Food bank agent in charge of supplying other team members with required materials

Assisted passengers with flight plans

The Working People, Inc – Perth Amboy, New Jersey

Owner – 09/98 – 09/2000

Owner of a New Jersey based employment agency

Managed and administered all major operations within the company

Controlled all incoming and outgoing financial statements

Reliable Mail Service, Inc – Edison, New Jersey

Assistant General Manager – 02/94 – 09/98

Responsible for recruiting and training new employees.

Machine Operator and manager of all hand assembly crew

Provide facility support in all aspects, financial mailing, general mail-room, letter shop

Achievements:

DOT Level 1 Inspection / Level 2/

Certified Nurse’s Assistant- Brooklyn Training Center, New York

High School Diploma - 1981 - Honduras, C.A.

Languages:

Fluent in English/Spanish /Reading and writing

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