Technical Support Professional Experience

Claude Drouin

Personal information

Address: *, ******** ******, ******* *******, Ontario, Canada, L9N 1L7 Telephone: 514-***-**** E-mail: aczk6d@r.postjobfree.com

Language English / French Fluently spoken and written Present career situation Technical Consultant / Fleet Maintenance specialist Skills

• Long term maintenance cost management specialist

• Exceptional team leader / motivator and efficient communicator

• Problem solving / troubleshooting

• Safety and compliance oriented

• Wheel end specialist ( brakes, wheels, bearings, tires)

• Technical trainer / instructor

• English / French: fluently spoken and written

• Microsoft Office Suite: Excel, Word, Outlook, PowerPoint Professional experience

2004-2015 CFTS Group. Inc. Saint-Lin-Laurentides, Quebec President / Consultant Fleet Maintenance specialist

• Continuous improvement / Recurring issues solutions

• SOP development and implementation

• Preventive maintenance programs (including PMVI’s)

• Shop management consultant

• Ownership cost reduction (Short & long term strategies)

• Shop staff retention programs

2007-2015 Advanced Wheelend Technologies Inc. Laval, Quebec President Trucks parts Manufacturer

• New product development

• Technical support / literature production

• Manufacturing shop management (62 employees)

• Sales & marketing

2000 – 2004 Polymax industries 2000 Inc. Laval, Quebec Treasurer Technical support specialist

1996 - 1999 Automax C.D. Montreal-North, Quebec

President Automotive repair shop

1993 - 1996 Distribution S.O.S Montreal, Quebec

Rectifying controller of company Transport company Prior professional experience details available upon request. Education

1982 - 1983 Centre Daniel-Johnson Pointe-aux-Trembles, Quebec Automotive mechanics

1978 - 1979 Dawson College Montreal, Quebec

Academic training

1973 - 1978 John F. Kennedy C.H.S Montreal, Quebec Secondary V (Diploma obtained)

Specializations

• Class 3 – 8 Wheel end (brakes / bearings / wheel / tires)

• Hydraulics

• Pneumatics

• Automatic transmissions

• Air Conditioning

• Electrical systems

• Electronic injection

• Multiplexing applications

Professional affiliations

(C.P.A. Montreal) Certified first class Mechanic

Ontario College Of Trades Journey person – Truck & Coach Member - ATSSA Toronto (Association of transport fleets managers) Accreditations

Diploma in Automotive repair trade May 1984

Certification – 1st class Diesel Mechanic (C.P.A. Montreal) April 1986 # 101.791 Certification – Truck & Coach technician – 310T / Red seal March 2017 # 16014335 Certification - Instructor PMVI / Ontario Trucking Association Certification - Factory trained air brake technician / Bendix – Heavy vehicle systems Credentials and references available upon request. Note to reader

I have sold my businesses and am looking for a new challenge. My experience in the truck maintenance industry is extensive and my technical skill levels are high. I am sure my aptitudes and background can be tremendous assets in any management role. I am dedicated to succeed in my endeavours and take immense pride in my achievements. I am a reliable and loyal person.

Thanks for considering my application

Claude Drouin

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