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Customer Service Management

Location:
Richmond, TX, 77407
Posted:
March 29, 2017

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Resume:

HALEY E. THURMAN

***** ** **** ** … Richmond, TX 77407

281-***-**** … aczjzb@r.postjobfree.com

Good Morning,

As a graduate of Texas State University, I am seeking knowledge regarding the business world, especially in the Management field. I would like to gain as much knowledge as I can while training to be a manager. If you seek a well-rounded, stable, self-starting person who will work with passion, confidence, and professionalism to help move your business forward, look no further.

Others know me to be an enthusiastic and goal-oriented individual with an outstanding record of achievement and organizational leadership. I am an innovative and detail-oriented individual with technique in problem solving coupled with strategic thinking and the willingness and ability to work long hours to complete any assignment.

Listed below are three inherent components which position me as your best candidate for this internship:

Credentialed: Earned Bloomberg Certification in 2012; Able to handle the financial/business aspect of your business.

Skills: Self-motivated and resourceful, demonstrating effective communication skills, sound judgment, and ability to complete tasks in an extremely calm and professional manner.

Reputation and Promotable: Repeatedly commended for “going the extra mile” to deliver superior results in fast-paced environment. Promoted from cashier to Customer Service specialist in first year at Best Buy.

My parents taught the importance of respect, character, integrity, professionalism, and results on and off the job. Management as a business major came naturally to me, given my common business sense and desire to make a difference in the world.

If you could benefit from a dedicated, passionate, and goal-oriented intern who is anxious to learn, I would welcome a personal interview where we might establish a mutual interest. Thank you for your time and consideration.

Respectfully submitted,

Haley E. Thurman

HALEY E. THURMAN

11437 FM 1464 Rd … Richmond, TX 77407

281-***-**** … aczjzb@r.postjobfree.com

Bloomberg Certified

Several years of experience with customer relations, training new employees, successfully communicating with others, and dealing with the general public. Skilled with multiple computer programs (including Excel spreadsheet savvy), reviewing and analyzing data, managing and instructing others, as well as developing work plans. Detail-Oriented Management Style, Conflict Management, Client Relations.

MANAGEMENT AND PEOPLE SKILLS

Business Development and Retention

Finance/Budget Administration

Sales/Marketing Management

Project Management

Quality Customer Service

Marketing Pricing/Analysis

Human Resource Affairs

New Product/Service Development

Train/Mentor Employees

Common Sense Approach to Problems

EDUCATION

Bloomberg Certified … Fall 2012

Bachelor of Science in Business Administration; Major: Management … Spring 2014

TEXAS STATE UNIVERSITY … San Marcos, TX

Business Management Project:

Introduced and managed a company in a foreign country; dissected a consumer's decision of a purchase of $500 or more; created a website and explained how to make it successful compared to other websites.

Representative Coursework:

Accounting … Business Law … Business Statistics … Computer Information Systems … Economics

Finance … Marketing … Management … Mathematics for Business and Economics

WORK HISTORY SNAPSHOT

(concurrent with educational pursuits until 2014)

CLIENT RELATIONS / TICKET SALES … AMC Theatres … Sugar Land, TX … 2007 to 2008

CLIENT RELATIONS … Best Buy … Sugar Land, TX / New Braunfels, TX … 2008 to 2013

MANAGEMENT INTERNSHIP…TEXAS MUSIC THEATRE… San Marcos, TX … Spring 2013

GEEK SQUAD CONSULTATION AGENT … BEST BUY …. New Braunfels, TX … 2013 to 2014

PROJECT MANAGER…WATTS POOL COMPANY…Houston, TX 77043…2014 to Present

COMMUNITY SERVICE

Santa’s Exchange Mentor … Community Challenge to gift underprivileged parents in community

Community Camp Assistant… Helped children strengthen their abilities in sporting events during summer camp



Contact this candidate