Karen Alphonso

***** ******** ***** *****, ****** Springs, LA 70726

aczjw5@r.postjobfree.com 504-***-****

Experience

August 2016

Present ALLSTAR AUTOMOTIVE

CLERICAL / CASHIER

• Assist customers with service

• Receipt in cash, checks and credit card transactions

• Balance cash drawer and all transactions daily

• Submit daily deposit

• Order supplies

• Maintain files

• Various general clerical duties

August 1997

December 2006 REGIONS FINANCIAL

CREDIT SERVICE SPECIALIST SR

• Enter and edit commercial loan risk ratings into the RGMS system with an emphasis on accuracy

• Compose and distribute various reports throughout the region

• Various departmental tasks

• Order supplies

LOAN ASSISTANT / CONSTRUCTION AND PRIVATE BANKING

• Enter approved loans into sell station

• Prepare loan documents to be booked onto the SHAW system

• Process payments and advances, monitor and request maintenance on commercial loans

• Assist customers with all banking needs including deposits, research on accounts and loans

• Order department supplies

CUSTOMER SERVICE REPRESENTATIVE

• Assist customers with Visa Check Card issues

• Maintenance on Visa Check Card accounts

• Set up new cards

• Process fraud claims

COMMERCIAL LOAN SYSTEM PROCESSOR III

• Reconcile and clear loan system general ledger accounts and account items

• Review SHAW system exception reports and resolve exception items

• Audit critical fields on the new and renewal loan data entry

• Process commercial loan payments, advances, NSF payments, draft rejects and maintenance on the SHAW loan system

• Prepare daily work for processing

• Contact and problem solve with loan officers and assistants

JULY 1990

AUGUST 1997 K & B SERVICES, INC

RETURN CHECK CLERK

• Enter and balance return checks and payments on ETC SCAN system

• Correspond with customers regarding restitution

• Send uncollected items to collection agency

• Process collection payments

CUSTOMER SERVICE REPRESENTATIVE

• Handle customer inquiries concerning charge accounts

• Enter customer payments on VISION 21 system

• Balance daily deposits for accounts receivables

• Research bank errors

MAY 1987

JULY 1990 PEOPLES BANK AND TRUST

TELLER

• Assist customers with deposits, transfers and withdrawals

• Balance individual draw and branch vault

• Inform customers of various products available

• Sell cashier checks, money orders and travelers checks

References available upon request

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