Helen A. Wong
Richmond, CA 94806
Tel.: 415-***-****, E-mail: ********@*****.***
Objective: A position that utilizes my knowledge, skills and experience, efficiently and effectively as well as contributing to the growth and success of your organization.
Experience:
Accountemps, a Robert Half Company - Salaried Professional Service
Assigned: National Writing Project (Non-Profit), Berkeley, CA May 2016 - Present
Software: Microsoft Word, Microsoft Excel, Google Docs, Google Sheets
Research Team
Field Research in the education field across the United States
Filter and sort selected qualified teachers across the US to partake in research events
Manage verbal & written communications to event attendees
Organized travel arrangements for attendees – Air, ground, and hotel. Domestic
Managed event hotel rooming list and billing
Managed event hotel BEO’s
Process stipends and all expense reimbursements for event attendees
Tracking budget spending
Organizing, shipping, and tracking of event materials
Organization of event documentations
Trouble-shooting and problem solving
YorHealth (Nutraceutical), Sacramento & San Francisco, CA 1.5 Years
Software: Microsoft Word, Microsoft Excel
Marketing Consultant
Building new network of customers, and developing long lasting relationships with loyal customers
Training new representatives on knowledge and skills of company products, and services
Presentation and consultation of company to new customers and investors
Organizing marketing strategies and tactics
Organizing daily appointments and weekly events
Ensuring on-time completion of top quality team work assignments
Enhancing profit margins by developing an honest environment for clients/customers
KnowledgePoint360 Group, LLC (Pharmaceutical), Lyndhurst, NJ 7 Years
Software: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook
Meeting/Event Management & Coordinator
Executive Assistant to Executive Vice President
Managing groups of attendees for various medical meetings across the U.S.
Preparations of materials needed for all the medical conferences
Shipping of materials to meeting sites
Organizing all travel arrangements for medical field attendees for events
Preparations of logistical profiles for all attendees
Managing verbal, written, & electronic communication with attendees for each event
Managing all catering for company’s VIP client visits
Personally assisting VIP clients during all visits
Managing all travel arrangements for client visits
Worked on research projects with the Vice President of company
Training new employees on new programs and procedures
Assisting front reception/ clerical desk
Maintain assistance to Registration services
Data entry for incoming registrations for conferences
Assisting in crediting all conference attendees for attending medical events
Filing
Hubbell, Inc. (Electrical Products Manufacturers), Milford, CT 1.5 Years
Software: Customized company POI system and Order processing data base
High volume of data entry
Processing of company product sales
Knowledge of companies products and services
Assisting in training of new employees
Additional Experience:
Braveheart Marketing Group, Inc., California & New York 4 years
Software: Microsoft Word & Excel and Photoshop
Building new network of customers, and developing long lasting relationships with loyal customers
Training new representatives on knowledge and skills of company products, and services
Presentation and consultation of company to new customers and investors
Organizing marketing strategies and tactics
Organizing daily appointments and weekly events
Ensuring on-time completion of top quality team work assignments
Enhancing profit margins by developing an honest environment for clients/customers
Other Skills:
Bilingual in English and Chinese (Cantonese). Outstanding oral and written communication skills, Outstanding customer service skills, Knowledge of Microsoft Word & Excel and PowerPoint, Some experience with QuickBooks, Cash handling, Inventory control, Excellent organizational skills, Multi- tasking, ability to work well within a team as well as function as a team leader, Always willing to learn - coachable
Education:
City College of San Francisco, California
Associate Degree in Science
Majored in Hotel and Restaurant Management
General Education completed
School of Business and Commerce, California
Certification received
References: Available upon request