Engineer Customer Service

Jason D. Hill

*** ***** ****, ********* ****

Cell Phone 570-***-****

*************************@*****.***

Objective

To gain employment that allows me to utilize my chemical engineering experience and skills with a growing stable company.

Education

Green Belt Certification (DuPont) 2007

BS Chemical Engineering, West Virginia University Institute of Technology, Montgomery, WV 2006

Area of Knowledge

Root Cause Analysis Project Management Capital project

Statistical Analysis Prioritization Problem Solving

Lean Manufacturing Customer Service Cost reduction

Employment History

Mondi Akrosil, Lancaster, Ohio

Plant Closure Support

Continuous Improvement Process Engineer

November 2016 – Current

oProcess development support across multiple facilities

oPM Optimization for plant closure

Data Analyst

November 2016 – Current

oDaily and monthly production reports

oProcess settings development for new processes

oData analysis of report results

Continuous Improvement Process Engineer July 2016 – November 2016

Led process improvements to stabilize process and developed standard operating conditions which increased Overall Equipment efficiency by 10.7% and reduced external complaints by 70%.

Led Capital Project ($30K) to increase reliability of solution delivery system reducing chemical solution waste by 62.1%

Developed temperature correlations for system settings and formulation adjustments.

Worked with customers directly and through complaints to improve process.

DuPont de Nemours, Towanda, PA

Process Engineer (Process Safety Management) July 2012 – June 2015

Led mechanical integrity and safety of both equipment and employees (125) for my department.

Led Capital Project ($100K) to increase reliability of equipment. Project completed on time and within budget. Also, developed models of fluid flow, chemical reactions, and material movement in order to obtain funding for additional capital improvements.

Lead PSM, Ensuing Process technology documentation was up to date, operating procedures were up to date and accurate, management of change and PSSR, Process hazards analysis, mechanical integrity, incident investigations for machine based safety incidents, Mechanical integrity, and auditing of PSM in area

Simplified production processes to improve quality and production output by using lean techniques modified equipment to increase production by 12% annually.

Reduced overall maintenance cost by 20% and Emergency Breakdown cost 15% by process modifications using statistical analysis and lean principles.

Appointed by the Plant Leadership to become the “Hand Safety Team Leader”. Reduced hand injuries plant wide by 80% through awareness, procedure upgrades, tools, and awareness. Developed Hand injury investigation form. Also, reduced glove variability across site savings the company $150K annually.

Product Engineer

Supervised seven product families (over 46 different commercial products). Responsibilities included raw material through product completion.

Analyzed equipment issues and used problem solving skills, determined need for over 25 capital projects to improve yield and quality for area.

Initiated a time study which resulted in a decrease on product change over time by 50%. Additionally by using Green Belt methods, improved yield on all products by 10% to 15% annually.

Developed troubleshooting guide for operators to reduce downtime which improved yield losses.

Established a reputation in the plant for analyzing problems and performing a quick root cause evaluation on quality issues. Worked with leadership and members of the team to communicate the issue throughout investigation.

Identified a problem with a product and determined cause to be a contamination issue. Developed and initiated cleaning procedures to minimize cross contamination which prevented future loss to the company on this issue.

Marathon Oil December 2003 – May 2004

Coop Product Control and Equipment Inspection

Gathered data and created reports for product quality

Modeled reactions for improved control of production systems

Developed daily mass balance of plant for yield monitoring

Developed database retrieval into product control documentations

Developed model for hydrogen used in sulfur process to optimize hydrogen consumption

Responsible for inspection of Distillation Towers, Reactors, Heaters, Piping, etc.

Performed pipe inspections for Hydro testing, Demolition, Preservice (orifices, control valves)

Documented Heat exchanger condition

Reported on and testing on Boiler startup water

Engineering and Analytical Services May 2003 – August 2003

Developed and implemented a database for process parameters.

Trained and provided customer support for users of database

Modeled a Fluid Catalytic Converter for customers

Developed customized software for customer use on multiple areas of equipment difficulties.

Environmental and Safety August 2002 – January 2003

Assisted in developing the Title V Operating Permit

Environmental Monitoring weekly to ensure compliance with State and Federal regulations

Developed and implemented an environmental sampling instruction manual

Audited processes within the plant to ensure standard operating procedures were enforced

Computer Skills

MS office, Database management software, VBA, Mathcad, Minitab, SAP, ETQ, MES, Web 21 process monitoring software, Pi Process book.

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