Alan Wyatt
*.******@*****.***
Skills
Account Management – Client Communication – Task Management – Microsoft Word – Microsoft Excel – Leadership – Public Speaking – Training – Microsoft Windows – Professional & Email Telephone Etiquette
Personal Traits
Creative Problem-Solver – Personable – Quick Learner – Action-oriented & dedicated individual – Self-motivated – Able to maintain levelheadedness under tight deadlines – Focused on meeting and exceed company goals & objectives
Accomplishments
Texas Scholar – Upward Bound Program Participant – National Youth Leadership Conference Nominee –
Experience
FEDEX CORPORATION Houston, Texas
Driver 6/2016 – current
NRG RELIANT/Primary Services Houston, Texas
Account Manager 6/2015 – 03/2016
Built relationships with Realtors and Brokers to expand potential client base of electrical accounts
Initiated and managed NRG clients’ residential electricity accounts for Keller Williams Realty-Pearland
Hosted weekly meetings with realtors to discuss account progress and areas of potential growth; developed and presented graphs to showcase monthly progress
Training Coach 3/2015 – 5/2015
Trained all new hires on NRG systems and was responsible for creating data to track all agent performance
I also gave daily feedback and coached agents on ways to improve sales.
Acquisition Agent 4/2014 – 3/2015-03/2016-06/2016
Participated as Acquisition Agent on the Cirro/GME Dedicated Team.
Troubleshoot issues customers experienced with enrollment into electrical accounts
Served a primary contact for Reliant Small Business handling inbound inquiries from clients
LOWES HOME IMPROVEMENT Houston, Texas
Sales Associate 9/2011 – 4/2014
Assisted customers with identifying and acquiring the right products for their needs
Aided team members with the unloading of home improvement products and organizing of product on sales floor
HOUSTON COMMUNITY COLLEGE-DOWNTOWN Houston, Texas
Internship – Assistant 6/2008 – 8/2011
Assisted Professor with Microsoft programs (word, excel, power point)
Improved Professor’s filing method for tracking student enrollment
Education
University of Houston – Downtown August 2010 – May 2011
Major: Management Information Systems
Prairie View A&M University August 2008 – May 2010
Major: Management Information Systems
James Madison High School May 2008
Graduated: Diploma
Professional References
Christopher Battle
Relationship: Colleague
Years Known: 8
Lawanna Rice
Relationship: Manager NRG
Years Known: 3
Email: *******.****@**********.***
Jatoya Wilson
Relationship: Mentor
Years Known: 3
Email: ******.******@**********.***