Human Resources Management

PROFESSIONAL PROFILE: Battle-tested experience in dynamic, results-driven nonprofit businesses operating in highly competitive arenas for talent, resources and brand recognition. Companies benefit from my communication and leadership experience with galvanizing cognitively diverse teams towards making the best use of scarce resources – time, talent and energy for solving high-impact problems. I’ve championed and embedded effective diversity and inclusion practices into every phase of the talent life cycle. In summary, I bring the maturity to work with confidence and urgency while balancing professional roles without ego.

EXPERIENCE

Organizational Improvement/ Change Management

Vision: Created company’s first (in 147 years) platform for human capital stability dashboards to respond to funding requirements (requests from Robin Hood Foundation, Atlantic Philanthropies, Ford Foundation, The Felix Organization) measure leadership diversity, management impact, and operational effectiveness.

Predictive Analytics: Collected and analyzed data from stay interviews, 6-month pulse-checks, exit interviews and planned/unplanned turnover analysis to forecast interim and long-term impact and identify appropriate turnaround management tactics. (Reduced turnover by 6% over 2 years).

Innovation: Created blended learning, mission-engagement touch-point (MET) onboarding program which expedited break-even point achievement by 25% while reducing low-tenure turnover by 1%.

Talent Acquisition/ Brand Management

Subject matter expert on recruitment decisions; proactively source quality candidates; reducing time-to-fill vacant positions by 60 days; created candidate assessment grid to quantify candidate selection decisions and ensuring process integrity.

Built robust talent pipelines; established strategic partnerships within higher educational arena (Monroe College, Baruch College); created diverse, inclusive, measureable talent acquisition practices; positioned company as employer of choice.

Budget Management/Total Rewards

Created employee total rewards statement framework; launched corporate health and wellness program (achieved 80% annual participation rate resulting in 20% reduction in renewal premium quote). Managed healthcare budgets and costs while ensuring that benefits package were competitive, sustainable and meeting employee work-life balance needs.

Managed and leveraged insurance brokers’ relationships; advised on balancing risk management with business needs for group health and welfare benefits, workers compensation, property and casualty. (Cost savings: ~20%)

Compassionate management of budgets (recruitment, professional development, benefits, staff retention) to align with organizational and budgetary goals during times of austerity, growth, and change.

Technology/ Negotiations

HRIS: Directed selection, implementation and integration processes for human resources software (UltiPro, Sage-ABRA, PeopleTrak); managed efforts to interface HR software, payroll (ADP) and eTimesheet systems.

Labor Relations (Local 1180, Local 215, Local 888). Evaluated employee matters for resolving potential areas of dispute; expanded organization position for engaging with employees in union. Managed relationships with shop stewards and union reps to negotiate resolutions outside of formal grievance process; reduced grievances to 1/year.

EMPLOYMENT HISTORY

THE NEW YORK FOUNDLING

590 Sixth Avenue, New York, NY, 10011 (April 2016 – present)

Director of Human Resources: Report to the Vice President of Human Resources/ Employment Counsel. Operating budget: $130 million; Support 1900 employees across New York State and Puerto Rico; Lead and Supervise HR team (16). Identify innovative, business relevant opportunities to extend corporate brand, develop collateral contact network and secure revenue generating opportunities. Create, implement and manage agency-wide talent acquisition / retention strategies. Build agile, high-performing teams.

FORDHAM UNIVERSITY

441 East Fordham Road (Hughes Hall) Bronx, NY, 10458 (October 2015 – April 2016)

Food Impact Investment Project Coordinator (Internship): Coordinate Food Impact Investing practicum activities. Manage stakeholder partnership with Slow Money NYC. Cultivate relationship with Northeast Sustainable Agriculture Working Group (NESAWG) as strategic network for future Fordham University’s social innovation program work. Co-developed presentation on “Collaborative Approaches to Financing A Better Food System” for NESAWG conference (Saratoga Springs, NY). Create a “match-

maker” platform for “patient investors” and collaborators. Create “triple-bottom line” career pathing opportunities for Fordham students within food sustainability arena.

MANAGEMENT CONSULTANT (CONTRACT) (July 2014 - present)

Provide a range of human resources business and organization development support and solutions for small and mid-sized companies (Lantern Community Services, Center for Urban Community Services, Housing Innovations LLC, Bend The Arc). Services include: Sustainable talent acquisition strategies, turnaround management, lean operations, TQM (process improvement), change management, ERISA risk mitigation and management; compensation/reward and recognition programs; health & welfare benefits; employee handbook/policy manual update; supervisor survival handbook development, performance management/ 360 degree appraisal process management; training and development; employee relations matters; employee onboarding program; HRIS implementation.

FOOD BANK FOR NEW YORK CITY

39 Broadway (10th Floor), NY, NY, 10006 (May 2012 – July 2014)

Senior Director of Human Resources: Reported to Chief Operating Officer and VP of Programs & Operations. Operating budget: $80 million; Supported 150 employees across three locations; managed benefits budget ($2.5 million); managed recruitment budget ($150K); managed staff development budget ($75K).

HUMAN RIGHTS FIRST

333 Seventh Avenue, 13th Floor, NY, NY, 10001

100 Maryland Avenue, NE, (Suite 500), Washington, DC, 20002 (March 2009 – January 2012)

Director of Human Resources: Reported to Chief Administrative Officer and Chief of Staff. Operating budget: $10.5 million; supported 60 employees across two offices in NYC & Washington DC in a union environment (Local 1180).

NATIONAL SEPTEMBER 11 MEMORIAL & MUSEUM, INC

One Liberty Plaza, 20th Floor, NY, NY, 10006 (November 2007 – November 2008)

Director of Human Resources: Reported to VP of Finance. Operating budget: $14 million; supported 60 employees with anticipated scaling up to 200+ at project completion.

CENTER FOR URBAN COMMUNITY SERVICES INC. (CUCS)

120 Wall Street, 25th Floor, NY, NY, 10005 (March 1999 – November 2007)

Director of Human Resources: Reported to Chief Operating Officer. Operating budget: $21 million; Promoted into positon to build human resources department; support 350 employees across 16 NYC programs.

EDUCATION

Fordham University, New York

The Gabelli School of Business

Executive Masters in Business Administration (EMBA)

City University of New York (CUNY), Queens College

Bachelors of Science

Psychology

New York State Cornell University

School of Industrial & Labor Relations, New York

Human Resources Management Certification

ADDITIONAL RELEVANT EXPERIENCE

EMBA International Field Study/ Capstone Transnational Application: Arcor Grupo, Buenos Aires, Argentina (August 2016)

“Gaining a Global Business Perspective in Galway, Ireland”: 10-day global business immersion course hosted by the National University of Ireland, Galway (Summer 2015)

TOUCH, Inc. (Together Our Unity Can Heal, Inc.) - Member of Board of Directors (2014 – present

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