Project Manager Management

Location:

Brampton, ON, Canada

Posted:

March 29, 2017

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Resume:

Dickson AJARI

IT Project Manager

Brampton, ON

**********@*****.*** - 647-***-****

Project Management consultant with over 8 years’ professional experience in Engineering, application development and infrastructure projects planning and execution in multi-national and multi-cultural project environments. I have extensive leadership engagement experience, applications development facilitation skills and analytical skills with proven success advising C-level executives. I am self-motivated with ability to work with minimal supervision. I have excellent knowledge of Waterfall, Agile, Iterative and PMI methodologies such as software development lifecycle (SDLC) and techniques Tools Used

• MS Project, Primavera, Visio, Word, Excel, PowerPoint, Office 356- (OneNote, SharePoint, Skype for Business.), Jira, SnagIt, Clarity(Chronos), SAP, Lawson (time/resource management), Archer (Enterprise procurement tool), PeopleSoft procurement, Workday, Fieldglass Willing to relocate: Anywhere

WORK EXPERIENCE

IT Project Manager

Loblaw - Brampton, ON - June 2016 to March 2017

(President’s Choice, PC-Financial, Shoppersdrugmart & Joe Fresh - Corporate and Stores) IT-Infrastructure Project Manager- (consultant)

• Led project teams, directed and coordinated project activities to ensure deliverables were achieved on time and within budget

• Reviewed project plans on a weekly basis, prepared and submitted weekly status reports, defined project context and limitations, monitored /controlled project deliverables and communicated to senior management any issues that may impact team's delivery

• Tracked issues logs and action items from discovery to resolution; partnered with various internal resources to seek resolution

• Reported on projects’ progress to Senior Management, developed risk register and forecasted mitigation plans accordingly

• Collaborated with project teams and various internal stakeholder groups on an ongoing basis

• Coordinated and manage implementation of solutions/changes including education and training to staff on new release/features/processes/functionality as result of new projects within the IT organization

• Managed wireless projects interfaces- including integration and implementation for colleagues’ enablement between Loblaw’s and Shoppersdrugmart merger

• Managed the migrated user account profiles and applications from google exchange at shoppersdrugmart to Microsoft O365 at Loblaws

• Developed classification systems and metadata schemas, retention schedules

• Coordinated ECM experts through all phases of an ECM implementation of OpenText Records Management migration

Key Achievements:

• Delivered a Single SSID for the enterprise and championed the BYOD wireless infrastructure implementation

• Upgraded the Cisco VCS-C/E to Expressway-C/E for the enterprise and harmonized the video conference system and the VIOP to the CUCM

• Integrated and migrated enterprise Wi-Fi infrastructure (to improve user experience) across (President’s Choice(Loblaw), PC-Financial, Shoppersdrugmart & Joe Fresh - Corporate and Stores)

• Upgraded the enterprise wireless infrastructure (to improve user experience)

• Conducted business process, content and information management assessments and inventories for Google vault migration from shoppersdrugmart to Loblaw Open text repository Project Manager ( Agile) –Wireless Network Implementation Ericsson - October 2014 to April 2016

Established project plan baseline: defined project scope, secure the necessary resources & plans & monitor all activities

• Managed the Implementation project of packaged software such as SAP(SAP R/3 to SAP ERP 6.0 implementation) and Oracle( PeopleSoft Application)

• Developed the CPM discipline by simplifying processes, methods & tools with innovative ideas

• Managing Several Complex Projects with complicated dependencies and timelines

• Participated in the preparation of proposals and statements of work, developed project estimates, work plans, staffing plans and advise on implementation strategies

• Developed detailed project plans with identifiable critical paths, task dependencies, and major milestones, and managed the agreed project plans and schedules.

• Provided performance feedback to project team members. Coached, mentored and led project team members, educating each in the methodology being used and their role in achieving success

• Developed and nurture strong partnering relationships with Product Owner/Business Sponsor and stakeholders

• Supported and educate the Product Owner, stakeholders on Agile principles and methodologies

• Contributed to building organizational capability and expertise on Agile project management

• Led and coached the organization in its scrum adoption, sharing successes, artifacts, and experience to accelerate transition to a speed delivery model

Key Achievements: Most valuable Player (MVP) for Q1 2015 for excellently exceeding expectation Senior Project Manager- (Service delivery)

Nokia Siemens Networks - December 2012 to October 2014 Managed and executed a $42m project mandate within scope

• Led pool of Field Level Manager’s per techno and regional managers, in delivering on contractual KPIs/SLA for one of the four (4) telecommunications company

• Cultivated relationships with clients and ensuring satisfaction through the realization of business benefits from the project

• Collaborated with project teams & consulting client and vendor resources for timely service delivery and restoration

• Consulted and negotiated with clients to prepare specifications, explained proposals and present reports and findings

• Assigned, coordinated and reviewed the technical work of several department and project teams in line with program budget and scope.

• Led Service delivery for IP/MPLS and Transmission wireline network with excellent SLA/KPI delivery

• Managed six concurrent radio access Network projects with the program, Managed NOC (Network Operations center) and Contact Centers Telephony domain area Key Achievements:

• Led the operational service improvement plan that resulted in an increase in contractual KPIs/SLA from 92% to 98.8% in Network Availability within six (6) months

• Fostered and restored weaning customer trust & satisfaction, by proactively fine-tuning processes that led to speedy service resulting to an improvement of CSI (customer satisfaction index) from 7.05 to 8.90 within two quarters

Project Manager – (2G/3G/LTE rollout and Capacity Upgrade, small cells, IBS) Nokia Siemens Networks - January 2011 to December 2012 Managed End-to-End Telecommunications Experts to deliver Client goal

• Managed new Mobile Rollout, Expansion, Swapping, Operation & Maintenance of Mobile Network.

• Strategic Planning & Execution of network components

• Supervised both Technical & Performance Management for rollout

• Maintained High Quality Assurance with Timely Delivery of Project.

• Organized periodic Analysis of network capability for Vendor and identify network modernization needs

• Estimated and created budgets for construction projects.

• Managed third party contractors including safety oversight, environmental design specification compliance, and similar construction specifications and requirements.

• Interfaced and communicated with client regarding project status and coordinated as required to resolve issues with site construction, procurement, and/or engineering.

• Reviewed engineering designs, drawings, blueprints, and other related engineering documents to identify potential problems ahead of time and proactively implement solutions

• Took corrective action as needed during projects and/or consulted with construction project manager to resolve issues arising during projects.

• Oversaw subcontractors and vendors/suppliers performing work on the project.

• Prepared site inspection/oversight reports documenting the progress to date Customer Project Manager – (Radio Access Network)

Nokia Siemens Networks - October 2009 to January 2011 Planned and implemented a $25m equipment parts and service project entailing the deployment of 1000 D2U 3G base stations and back hauling network elements

• Led and deployed a $5m equipment parts and service project entailing the deployment of 150 D2U 3G base stations

• Developed a detailed project management plan in line with contractual commitment

• Established the planning and ranking priorities for smooth rollout implementation

• Unblock all bottle-necks proactively, by ensuring that all requirements needed are followed effectively

• Coordinated the Architecture and Implementation team to ensure availability of end-to-end design for implementation

• Liaised with customer area rollout managers for site readiness and priority definition EDUCATION

Modern Digital wireless communication engineering

University of Leeds - Leeds, UK

September 2007 to September 2008

SKILLS

Most Valuable Player Q1 2015 ( Ericsson)

March 2015

Award of recognition for exceptional project delivery and improvement of net sales quarterly. CERTIFICATIONS/LICENSES

PMP

August 2011 to August 2017

Project Management Professional

CSM

January 2016 to January 2019

Certified Scrum Master

ITIL

February 2015 to February 2018

IT service management (ITSM) that focuses on aligning IT services with the needs of business.

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