Customer Service Medical Assistant

Professional Summary

Energetic, bilingual results- oriented individual eager to bring administrative skills to a growing in need of top-level support. Excellent organization, communication, and relationship-building skills. Articulate and friendly with a professional demeanor.

Skills:

MDRec

ECW

Medical Abbreviations

Vital Signs

Specimen Collection

Injections

Urinalysis

Patient Room Preparation

Autoclaving

Bandaging

Glucometer

EKG

Infant Measurement

Medical Terminology

Patient Charting

HIPAA

Patient History

Venipuncture

Patient draping/Positioning

Telephone Techniques

Appointment Scheduling

CPT/ICD-9 Coding

Patient Records

CMS 1500 Form

Data Entry

Computer/Typing 52 WPM

Work Experience

The Home Depot Rancho Cucamonga, Ca 01/16-4/16

Cashier/ Customer Service

Job Duties: Ringing out customers, signed customers up for consumer credit cards and assisted with special orders

Urgent Family Care San Bernardino, Ca 03/15-10/15 Medical Assistant Front Office: Verified insurances, scheduled and cancelled appointments, logged referrals, called pharmacies to verify medication refills, answered and made phone calls. Back Office: Performed Vitals, assisted in pap smears and pelvic exams, EKG, Urinalysis, urine HCG testing, Vaccines, Injections, assisted the physician with wound care.

Wilson Gomer Internal Medicine San Bernardino, Ca 10/14-01/15

Intern

Front Office: Answered and made phone calls, scheduled appointments, scanned and faxed referrals, filed charts and logged referrals.

Back Office: Performed Vitals, Glucometer, EKG, Urinalysis and assisted the Doctor with Pap Smear and wound care procedures.

Ralph Lauren Ontario, Ca 11/14-1/15

Seasonal Sales Associate

Job Duties: Maintained a clean and organized work space, assisted the customers in whatever they needed and explained the merchandise to achieve sales.

Volunteer Experience

Citrus High School 10/12-02/13 Volunteer

Assisted the teacher with Phone Calls, graded and filed students’ work, scanned tests and helped teacher with translating.

Education

Henry J. Kaiser 08/09-05/13

High School Diploma

Riverside City College 08/13-12/13 Visual Communications – Illustration

Concorde Career College 03/14-01/15

Medical Assistant Diploma

Certifications

First Aid/ CPR Certification

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