Office Service

Location:

El Paso, TX

Posted:

March 30, 2017

Contact this candidate

Resume:

Ruby Doss ***** SGT Quinn ct, EL Paso TX *****

Cell: 910-***-**** E-Mail: *******@*****.***

URL Face book: https://www.facebook.com/ruby.doss

Summary

Motivated and reliable Administration and Office Support professional with 10 years experience providing outstanding staff service. High-performing and creative, I am able to relate easily to clients, staff, and colleagues. I have excellent verbal and written communication skills.

Highlights

Office Organization

My P/C systems literate including, but not limited to, Windows, Microsoft Outlook, and Excel and Word programs

Filing

Scheduling

Posting accounts, Billing, scheduling for procedures

Work with interruptions, multitasking

Creating invoices, filing receipts, and dealing with all financial documents

Experience 02/14/2013-05/18/2014

ST. CLARE HOSPITAL-FRANCISCAN HEALTH SYSTEM-Lakewood, WA PA2- Patient Registration Specialist

I registered patients for surgeries, X-rays, EKGs, and Labs.

Collected patient’s information and perform several administrative functions,

from verifying insurance to executing admissions, transfer and discharge procedures.

Taking and receiving calls from patients about accounts or procedures

Ensures compliance with all laws, codes and policies relative to the program, I maintained patient confidentiality at all times, assists in the development and documentation of protocols related to my job functions.

Cashier/Financial Counselor

I perform financial clearance function including, but not limited to, negotiating and collecting point of service payments (i.e. co-pays, deductibles, self-pay compact rates) or link to government programs and financial assistance in collections of all departments in the hospital and making a daily deposit, posting charges and receiving payments.

I assisted in billing form requirements (UB04) and familiar with the HCFA 1500 forms. My position Financial Services (billing, collections) procedures and policies was one of many jobs I did at ST. Clair Hospital. I assisted in charity applications to the charity department.

Anticoagulation Clinic (Coumadin)

My duties were to register patients

Collected and analyze patient information when checking them in

Scanned all documents into the EPIC system and call and verify patients insurance if system doesn’t. In this position as a fill in I collected co-pays and note patient’s accounts.

Battalion Family Readiness Group Leader (Volunteer) 02/2009-04/2012 -Fort Polk, LA

I supported the commander’s family readiness goals and determine other key steering committee volunteer personnel and delegate duties and job descriptions

With commander guidance, prepares and tracks battalion FRG APF budget and I acted as liaison between battalion and unit-level Family Readiness Coordinator administrative and logistical support with Family Readiness Deployment Assistant (FRDA).

I would welcome unit families and follow command contact and assisting with information and referral services to the families

The job required knowledge of the mission, function, procedures, and workflow within the office; knowledge of the Family Readiness Program services and policies; and of community and social service agencies and resources as they relate to the clerical and administrative functions of the office

Health South Men’s Clinic-Fayetteville, NC 07/1997-11/2001

Front Receptionist

Responsible for accurately and professionally handling all front desk operations including greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel. Received incoming telephone calls in a prompt and courteous manner and perform clerical duties as directed. When working for Dr. Hines M.D. I assisted with the inventory and maintenance of business office supplies and the completion of business office reports as well as managing insurance billing and coding with using the CMS-1500 billing forms and contacted patients for update claims for HMO, PPO and private accounts and performed friendly follow-ups to ensure proper payments were made according to contracts.

Education

Central Louisiana Technical College Leesville, LA

GPA 3.769

OFFICE ASSISTANT SPECIALIST Certificate of Technical Studies Awarded: 5/10/2011

GENERAL CLERK Technical Competency Awarded: 7/22/2010

BUSINESS OFFICE TECHNOLOGY Technical Diploma: 12/12/2011

References

Kimberly Florich, Professor

15014 Lake Charles Highway

Leesville, LA 71446

337-***-**** X 270

Teresa Folkner, Patient Advocate