Prathap Raju

Email: aczj44@r.postjobfree.com Contact Number: 210-***-****

Experience Summary

10+ years of experience in the field of Software Quality Assurance and Testing of Web-based and Mobile applications.

Proficient in Manual and Automated Testing.

Extensive experience in Property and Casualty Insurance & Health Care domains.

Co-ordinates the testing efforts of multiple projects executed from near shore and offshore.

Experience in performing System Integration(SIT), Functional, Regression, Data Validation and User acceptance (UAT)

Sound knowledge of QA processes and methodologies – Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Waterfall and Agile methodology.

Extensive experience with automation test framework Page Object Model(POM) development, with sound knowledge in Object oriented programming and automation testing tools Selenium Web Driver .

Well versed of web service SOAP/REST testing using SoapUI.

Expert in writing QA user stories and acceptance criteria.

Good knowledge in using ALM as a test management tool and for Traceability Matrix Creation.

Proficient in Mobile APP validation using the Perfecto tool and Real Devices.

Strong skills in back-end testing and data validation using ETL Tools and SQL queries in DB2.

Expertise in preparing Requirements Traceability Matrix (RTM) and verifying bidirectional traceability.

Hands on experience in effort estimation using Functional point and Work Breakdown Structure(WBS) technique.

Proficient in creation of Master Test Plan, Test strategy, Design and execution of Test cases through different stages of software testing lifecycle.

Hands on experienced in light weight management activities defect tracking, status reporting, Metrics collection and documentation.

Experience in performing multi browser, Smoke and Sanity validation.

Excellent understanding and working knowledge of Quality Management and “best practices” of testing techniques, methodologies, processes, procedures and measurement.

Good Planning and Organization skills in coordinating with clients in all aspects of project from inception through completion.

Technical Expertise

QA Testing & Defect Management Tools

Perfecto, HP QualityCenter, Selenium, SoapUI, Rational Team Concert, TestNG and Control-M.

Database

SQL Server, DB2, Hadoob

Methodology

Agile and Waterfall

Certification Completed

International Software Testing Qualification Board Certification

Mobile Automation Testing - Perfecto University

Scrum Master Accredited Certifications

INS-21 Property and Liability Insurance Policies

Professional Experience

Client: United Services Automobile Association

Role: Lead QA Engineer

Location: San Antonio, TX

Project Description:

Title: Social Media-Member Experience

Duration: May 2015 to Present

Member community application developed and enhanced as Web and Mobile application. Gathered data out of this application is stored and retrieved from Hadoop for Business data analysis.

Title: MVT- Multi Variant Testing

Duration: Apr 2013 to Mar 2015

Auto Insurance application used for acquiring new policy or making changes to existing policy enhancement. MVT is an project to revamp the web application pages as per the feedback from customer preference.

Responsibilities:

Participating in Requirements Definition meeting (Business, Functional and Non-Functional) by attending BRP's with BA team and other stake holders.

Converting the requirements to QA Stories and add Acceptance Criteria for each Functional point.

Develop Master Test Plans which includes Test Strategy and Effort Estimation.

Analyze and create new Automation scripts using Selenium.

Attend Iteration planning, daily Sprint and Retrospective meetings.

Create AsIs and ToBe system documentation and present it to APO.

Guide the team to identify the critical requirements / defect etc Seek clarifications on requirements.

Review Test scenarios and Test data created by offshore team for each iteration.

Walk through the scenarios with project stakeholders and seek signoff.

Assist developers in creating Junit scripts for unit testing.

Perform Smoke and Sanity validation before commencing the actual validation.

Validating Mobile Apps using real devices and Perfecto tool.

Data transformation is validated using the ETL-Datastage.

Validating the Data stored in backend tables, by creating SQL Quires.

performing Multibrowser and shadow testing to check the browser compatibility of the application.

Coordinate with other line of business like, Accessibility, performance and Security testing teams.

Categorize bugs based on the severity and interacted with developers to resolve them.

Provide demo to APO on the product developed by end of each iteration.

Provide test signoff and Create report on Go/NoGo status based on test results.

Document the lessons learnt and the best practices adopted for the next project.

Assist business team in UAT and production validation.

conducted QA Team meetings and defect report meetings periodically.

Conduct/ Participate in audit at various stages, as required.

Understand painpoints and recommend solution to the client

Managing a team of 8 resource at onshore by assigning task and reviewing their work.

Reporting the QA weekly status to higher management and client Management.

Identify opportunities for innovation, tools and implementation of the best practices.

Conduct KT sessions to juniors on new products and technologies.

Client: United Services Automobile Association

Role: QA Test Lead

Location: Chennai-India

Project Description:

Title: Mobile Parity

Duration: Jan 2012 to Mar 2013

Mobile Parity is a development of new mobile application to acquire an Auto Insurance through Mobile Phones. This application is developed with the compatibility to work in Android, windows, and IOS operating systems.

Title: Portal Enhancement

Duration: Aug 2010 to Dec 2011

Portal is an Member Service Representative tool, used by the client representatives to provide and modify the auto insurance to any customer.

Responsibilities

Participating in Requirement Analysis meeting.

Create Test Strategy and Master Test Plan based on the business requirements and project milestones.

Prepare Test cases based on the Functional specification, End to End design and use cases.

Review Test data preparation and Test scenario creation.

Perform validation using real devices IPhone, IPad, tablets and Android handsets.

Validating older versions of IOS and Android devices using Perfecto tool to test the Mobile APP .

Using SoapUI for validating the web services through request and response method.

Validate both Web and Native APP .

Validate back-end data using SQL queries.

Coordinate with Performance team to carry out the Performance validation of the application.

Managing a team of 8 resource at offshore.

Perform multi browser validation for validating the browser compatibility.

Using Quality Center to store test artifacts.

Using Borland Star Team for bug tracking.

Conduct Quality Inspections with Programmers, Analysts and Project Leads to identify and resolve any issues

Maintain test Logs, test summary reports, test metrics and participated in defect review meetings.

Coordinate with Onshore/Offshore Team.

Client: AoN Hewitt

Role: QA Tester

Location: Chennai-India

Project Description:

Title: Total Benefit Administration System (TBA)

Duration: Jun 2006 to Jul 2010

Hewitt's existing benefits technology platform, Total Benefits Administration™ (TBA), which Hewitt utilizes to provide benefits administration services to more than 300 companies and 18 million employees. This Portal and Web application is enhanced and service is provided as per customer requirement.

Responsibilities

Analyze Business Requirements Documents.

Develop detailed test cases for GUI and Functional Testing

Reviewing the Test Cases.

Modifying the test cases according to the change requests.

Executing GUI, Functionality, Integration and Regression testing.

Validated various EDI Inbound- Outbound transaction documents.

Interacting with Developers for assisting them in Identifying, Simulating, Resolving and Tracking of problem events

Ensure reviews are conducted in the project as per the review plan.

Conduct causal analysis for variances in project goals.

Perform root cause analysis for critical defects.

EDUCATION

Bachelor of Computer Technology 1999-2002

Master of Computer Applications 2002-2005

Anna University, India.

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