Software Analyst, IT Consultant

Jammal S. Forney

Phone: 828-***-****

Email: ************@*****.***

PROFESSIONAL PROFILE

● 2 years in design, development and implementation of applications.

● Experience with Microsoft Dynamics NAV, Java, EDI and Oracle

● Integrated Development Environments exposure: Eclipse, JGrasp

● Experience in all aspects of software development life cycle – requirements gathering, prototype designing development, testing, implementation and documentation.

● Good background in OO design concepts, exception handing, and performance.

● Completed Java review training course from IT TrailBlazers. (2014)

● Created a Labor Percentage Calculating program for Moe’s Southwestern Grill.

(2015)

EDUCATION

Appalachian State University August 2008

Computer Information Systems Major

Computer Science Concentration

Boone, NC

Bachelor of Science in Business Administration

TECHNICAL SKILLS

Languages: Java, JavaScript

Web/Other Technologies: HTMLCSS

Operating System(s): Windows 98/2000/XP/7

Databases: Microsoft SQL,Oracle, MS-Access

Front-end IDE / Tools: Eclipse, JGrasp, Microsoft Dynamics NAV PROFESSIONAL RELATED EXPERIENCE

Consultant, Implementation Manager, Software Analyst February 2016 – February 2017 Camelot Consulting Pineville, NC

● Completed multiple implementations and integrations using Third Party Logistics software.

● Coordinated with clients to convey prompt but reasonable expectations for setting and meeting milestone deadlines.

● Prepared quote requests, designs, mock ups, technical write ups and instructional documentation.

● Assisted with software issues daily by screen-sharing to look at specific configurations to troubleshoot.

POS Implementations November 2012 – May 2013

McAlister's Deli Boone, NC

● Worked with fellow analyst to build a thorough order processing Point of Sale application. Implemented the project after 4 months of design and maintenance it for an additional two months for optimization.

● Participated in information gathering and organization, as well as building ERDs and DFDs while prioritizing the different aspects of the POS.

● Created a repository for data and linked forms using JFrame utilities for the GUI. Security Analyst Intern May 2009 – August 2009

Softwink Inc. Boone, NC

● An IT Security company which services over 30 clients.

● Objectively monitored and investigated alerts of threats to client's internet security by using the Saigon threat management system.

● Reported detrimental threats such as employee policy violations or viruses or spy- ware activity.

ADDITIONAL PROFESSIONAL EXPERIENCE

Assistant General Manager August 2013 – February 2016 Moe’s Southwestern Grill Pineville, NC

● Continually communicating to employees stating expectations and effectively interacting with customers while providing a clean dining environment ensuring a high level of customer satisfaction.

● Implementation of company policy, managing subordinates, reporting to superiors, customer interaction, ensuring employee and customer safety, and thorough knowledge of each restaurant position.

● Working as a leader who coordinates employee efforts, while analyzing and developing solutions to challenging issues that occur in the day to day operation.

● Responsible for ensuring proper allocation of finances as well as reporting daily sales, discounts, and spending.

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