Ronald (Ron) E. Hess PMP

**** ***** ***** 208-***-**** (h)

Boise, ID 83704 hess_ron@msn,com 208-***-**** (c)

Certified Project Manager – Agile Trained

During 31 years at Hewlett Packard contributed in multiple functional areas including 20 years in project and program management. Managed both large cross-functional projects as well as focused engineering development projects. Experience in both contract negotiations and in analyzing vendor proposed contract leading to negotiation of terms. Created customized solutions involving leveraged engineering, inventive support strategies and alternative channel delivery options. Have a practical understanding of scaling business processes and changes as well as cost-efficiently manage and facilitate the change implementations within an organization.

Areas of Expertise

Project Management Consulting

Strategic Planning & Execution

Budgets / Financial Analysis

Problem Solving

Decision-Making/Critical Thinking

3rd Party Partner Management

Microsoft Suite

Project Management Tools

RFP Evaluation/Response

Professional Experience

Project Management Consulting February 2009 – Present

Owner / Consultant Boise, ID

Project Management Consultant working across small to large business opportunities developing distributor program strategies, defining product portfolio strategies, and manage vendor agreements and proposals. Create proposal presentations and present process elements of the bid response.

Key Accomplishment

•Project Managed, developed, and deployed a web based pay-to-print tracking system, including data collection through invoice generation process using PHP, JavaScript, and MySQL.

•Vendor contract evaluations and update to meet business needs, including technology support requirements

•Major RFP evaluation and response preparation including multi-state Financial branches and secure tracking

Brown Mackie College October 2014 – Present

Adjunct Instructor for Math & IT Boise, ID

Teach undergraduate students the fundamentals of Mathematics and Information Technology.

Hewlett-Packard January 1978 – October 2008

Project Manager / Program Manager / IT Programming Analyst Boise, ID

Program Manager – Accreditation contracts, training and vendor management

2007 – 2008

Program Manager – Solutions Business Partner program and contracts

2004 – 2007

Marketing Program Manager – third party strategy, support and conferences

1997 – 2004

Marketing Project Manager – software driver strategy and technical support

1994 – 1997

Custom Development Project Manager – 30 major projects delivered

1986 – 1994

Software engineer, technical support engineer, IT analyst and IT operations

1978 – 1986

More specific information about these roles are found page 2

Education

Bachelor of Science Degree in Mathematics May 1978 Boise State University Boise, ID

Relevant Training and Expertise

Certified Project Manager (PMP) with additional training in Agile specific project management

HP Management Training – Presentation Training – Problem Solving – System Analysis – Microsoft office suite

Requirements Assessment – Team Leadership – Project Management – Relationship Management

Currently attending Boise State University pursuing 2nd Degree in Computer Science and Masters in Math Education

Continued information on roles at HP

Hewlett-Packard August 2004 – October 2008

R&D Program Manager (Solutions Program): Program manager for partner management (with licensing). For the last year focused on partner training for the technology and the terms of selection for solution accreditation.

Hewlett-Packard August 1997 – July 2004

Marketing Program Manager (HP SBP PM): Product management of SDKs (technology SDK licensing). Defined strategy, managed a worldwide partner program, including research, criteria, contracts, escalations, infrastructure, and conferences.

Hewlett-Packard October 1995 – July 1997

Technical Support Project Manager: Managed a team of technical support and development engineers delivering enabling technology and partner solution support under contracts that we developed and administered. Established initial “Accessible Architecture” strategy for extended solutions using future SDK-based development.

Hewlett-Packard February 1994 – September 1995

Software Product Marketing Manager (and Marketing Representative for Strategic Initiatives Team): Managed Technology Product Mangers (software driver strategies across various Operating Systems) and future business strategies. One of the executive initiatives I later managed as Technical Support Project Manager.

Hewlett-Packard April 1986 – January 1994

Custom Development Project Manager (Customer Engineering PM): Managed projects from customer requirements definition, through bid/negotiations, development and delivery with a multifunctional staff while reporting financial metrics and customer results. Group operated as a business within the larger enterprise, leveraging systems and ERP processes with independent profitability metrics. Managed more than 30 individual customer projects using an agile-like methodology and hundreds of customized product deliveries.

Hewlett-Packard January 1984 – March 1986

Custom Development Engineer: creating customer software solutions for HP printers (Laser & Impact). Included 4 months consulting with US Postal Service, developing raster manipulation utility, network printing and first HP downloadable soft fonts.

Hewlett-Packard December 1981 – December 1983

Technical/Product Marketing Engineer: customer and field service escalation engineer and developed system demos. I provided customer pre & post-sales support for printing.

Hewlett-Packard January 1978 – November 1981

Information Systems (Operator, Programmer, & Analyst): focus on inventory control systems and processes, including installing a new materials management system.

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