JOSE CARLOS FIGUEREDO
Coral Gables, FL C: 786-***-**** acziiy@r.postjobfree.com
PROFESSIONAL SUMMARY
Systems Administrator, Network Analyst with over 10 years providing technical solutions through high-quality service and support. Seeking position in a challenging and rewarding tech environment. My ideal place is somewhere where i can expand upon my existing skill base while contributing to a highly professional I.T. team.
LANGUAGES
fluent in English and Spanish, written and spoken.
Working with shifting priorities Large computer networks Project Management
Disaster Recovery Critical thinking Disaster preparedness emergency management Wiring expertise Organized
Trained in security Quick learner
Team leader / Team player Complex data management Adept multi-tasker
Trained in counterterrorism strategies Trained in cross-cultural communication Web application developmentFull lifecycle development
IT security best practices Scalable systems
Cabling, cat5,6,7, coax, rj11
Telephony, Avaya IP office, Cisco unified communications, IPT
SKILLS
JavaScript
IT security best practices
Strong networking troubleshooting skills Cisco and HP switching
Firewall technologies, Palo Alto, Sofos Microsoft Clustering
Wireless Technologies Powershell automated Scripting
VMware ESXi, vSphere and Microsoft Hyper-V Backup and Restore technologies in Virtual Servers environment
Microsoft Windows Server,Windows Server 2008 R2, 2012, 2012 R2, 2016
Active Directory administration as an enterprise admin,
Microsoft ExchangeServer, 2007 SP1, 2007 SP2,
2007 SP3, 2010, 2010 SP1, 2010 SP2, 2013
Office 365 administration, One Drive, Cloud services Sharepoint Server
ADP Total Source time clock software Citrix Xen app, Xen Server
Citrix DAAS Microsoft SQL, Server SAN, NAS and FC
Linux Mac OS IOS
Solarwinds, papertrail, pingdom, librato, TraceView Web application development
WORK HISTORY
Information technology Specialist, Network Admin 40hrs per week, 01/2010 to 2016
South Florida ENT Associates – Miami, United States, FL
Enterprise administrator supporting 900+ users across state of Florida Help Desk, and Software specific diagnostic support
Online Marketing Director, I.T Projects Management. Performed Backups and Database updates.
Provide Help Desk support for employees with I.T related issues.
Work with allscripts E.H.R Work with Centricity Practice management Troubleshoot hardware and software problems, submit tickets to escalate issues.
Provide I.T consulting for new technologies that the company wants to use. Use of Avaya I.P office.
Management of Citrix Xen app Servers.
Enroll New employees in enterprise environment, Microsoft Server 2013, Outlook 365. Management of Rightfax servers.
Troubleshoot and maintain outlook 2010 servers. Manage and backup of Domain Controllers.
Manage Cisco ASA Firewall.
Visually inspected temperature sensors to maintain health of servers and network devices. Implemented and maintained firewalls, series switches and security appliances.
Reviewed logs for all networking devices for unresolved abnormalities and problems.
Troubleshot and maintained all networking devices and infrastructure across the enterprise including switches, routers and firewalls.
Tested and evaluated EMR and Citrix, software to improve performance and usability.
Communicated with vendors to resolve network outages and periods of reduced performance. ATT, Winstream, Comcast, KCDC.
Documented all server and network problems and other unusual events in detail. Upgraded and expanded network systems and their components.
Diagnosed system hardware and software problems using advanced root-cause analysis. Worked extensively with Cognus Impromptu, to schedule and store reports.
Trained all new employees including new Physicians in use of proprietary software and basic computer use
Scout Team Leader, 12/2006 to 06/2011
US. Army RSTA Squadron 72hrs per month – Ft Benning, Georgia/ Florida Operated and maintained communications equipment.
Served as custodian of classified documents. Expert in tactical and technical guidance.
Communicated urgent orders and directions effectively to team of 7 personnel.
Technology Operations/Production Specialist, 01/2006 to 01/2009
Resource Technologies Corporation 40+ hrs per week – 12555 Orange Drive Suite 4017 Davie Fl 33330
Set-up, operate and monitored computer and peripheral equipment, ensuring its effective utilization throughout Humana Hosted Managed Servers.
Coordinated with my supervisor's preventive maintenance and operating requirements, resolving all systems issues proactively.
Monitor multiple mainframe environments, handling all trouble-shooting activities by performing mainframe system IPL's and interfacing with support parties.
Ensure the proper functioning of various production tools and environments, including CA7 automated scheduling.
Identify processing issues including Abend restarts, JCL overrides, pre-processing, ad-hoc submissions, temporary CA7 database changes, and issue reporting and escalation.
EDUCATION
Bachelor of Science: Information technology / Network Systems Engineering, 2016
Barry University - Miami Fl.
Emphasis in Network Engineering
Continuing education in Computer Science/ Information Technology / Cybersecurity Coursework in Engineering
Certifications: Comptia A+, Microsoft Certified Professional MCP, Microsoft Certified Specialist MCS, MCITP.
Currently Enrolled at FIU for Masters in Cyber Security, 2017
ADDITIONAL INFORMATION
Advanced coursework in Internet and Network Security