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Project Customer Service

Location:
Houston, TX
Salary:
45000
Posted:
March 27, 2017

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Resume:

Maria V. Jimenez

954-***-**** **************@*****.***

**** ********** ****** **, **** TX 77449

Permanent Work Authorization No Visa Sponsorship Required

SUMMARY

Experience Planning and Controlling Engineering Projects.

PROFESSIONAL EXPERIENCE

Commercial Assistant Jul 15 – Jun 16

Natureance. Houston TX

Responsible for Customer Service to local sellers, Planning weekly activities, meetings and events, preparing weekly sale reports.

Create a data base of local sellers.

Create de Operating procedures.

Supervisor: Jorge Barnuevo - Phone: 786-***-****

Project Planner Oct 13 – Feb 14

Dragas del Sur, C.A., Maracaibo, ZU-Venezuela

Responsible for Elaborating Activity Plans using Microsoft Project, Determining the critical paths, milestones, loading resources in Constructions projects in Zulia, Falcon and Anzoátegui States in Venezuela.

Update the progress over eight projects that they were outdated in the first month.

Manage over 15 projects at the same time without delayed control.

Supervisor: Angie Conde - Phone: +582*********

Maintenance Planner Oct 11 -Jan 13

Alfarerías y Cerámicas del Caribe, C.A., Maracaibo, ZU-Venezuela

Responsible for controlling and planning maintenance activities associated with Preventive and Corrective Maintenance, planning daily, weekly, monthly, and annual maintenance activities, registering daily activities about corrective Maintenance, supervising three turners, five welders, and four Mechanics-Electrician, control maintenance activities cost, planning the Stock Spear Parts and monthly budget of maintenance department.

Implement data base of Stock spear parts and monthly budget.

Implement planning preventive maintenance with the failure register in the first year of the position.

Implement register system of the activities executed during nocturne shift.

Supervisor: Francisco Montanana – Phone: +582*********

Project Planner / Contract Administrator / Cost Estimator Jr Dec 06 – Aug 11

Integra Solutions and Tech., S.A. Maracaibo, ZU - Venezuela

Preparation of Capital Cost estimates, Engineering budget costs, project schedules, drawings, specifications and record drawings; contract administration services; site inspection and testing services; system commissioning; public and government agency liaison.

Valuate monthly project progress. Expedite Resources required to carry on Project according to schedule.

Create and executes project work plans and revises as appropriate to meet changing needs and requirements. Manage and control all scheduling data through project management software (e.g. MS Project).

Valuation Analyst, Cost Estimated, Technical Assistance on Civil/Constructions Laying Project.

Identify resources needed and assigns individual responsibilities.

Manage day-to-day operational aspects of a project and scope.

Effectively applies our methodology and enforces project standards.

Ensures project documents are complete, current, and stored appropriately.

Control Supply Chain to resolve any issues that will cause delays.

Manage Business System parameters such as lead times and pricing to reflect realistic values to ensure reasonable promise dates of orders to customers.

Determine the critical paths required to meet the overall project completion date, modify critical paths based on prevailing conditions and consult with Project leadership team to develop workarounds to overcome obstacles.

Post, publish, and distribute updated project coordination schedules. Discuss the current and upcoming schedule milestones and the critical schedule activities in the Weekly Progress Meeting.

Develop presentation quality summaries and update production charts as required for standard meetings and/or as requested.

Supervisor: Eduardo Bracho - Phone: +582*********

Engineering & Sales Assistant Jun 06 - Dec 06

Seguridad y Mantenimiento Favinca C.A. Maracaibo, ZU-Venezuela

Handle regular planning meetings to keep track of the projects execution, assist and guide project teams to follow the schedule and make them ready for upcoming activities.

Report monthly sales projects.

Supervisor: Roberto Larreal – Phone: +582*********

EDUCATION

Master of Science in Maintenance Management

Zulia University, Maracaibo, Venezuela, Oct 07.

Bachelor of Science in Mechanical Engineering

Zulia University, Maracaibo, Venezuela, Jul 05.

OTHER SKILLS

Bilingual in Spanish and English.

Systems: Microsoft Excel, Microsoft Project, Microsoft Word, Microsoft Access, Microsoft Outlook, Microsoft PowerPoint, Microsoft Visio, Autocad, Lulowin, Fluid Flow, Primavera.

COURSES

Project Management Professional (PMP): Vision Training Systems. ONLINE. May 2016

Project Planner: Project Planner with Primavera P6. CENTECPRO. Maracaibo/Venezuela. 2013

Security: Prevent Fires, using and manage of Fire extinguishers. Maracaibo Fire Department Maracaibo/Venezuela. 8 hrs. 2012

Mayor Projects: Plan and Control of Projects using Microsoft Project. Rafael Belloso Chacin University. Maracaibo/Venezuela. 40 hrs. 2009

Quality Management: Documentation of requirements of Quality Management Systems of ISO 9001:2008. Integra Solutions and Technologies, S.A. Maracaibo/Venezuela. 8hrs. 2008

Planning and Controlling Projects. Bernardo Garcia Company. Caracas/Venezuela. 24 hrs. 2008

Project-Estimation: Analysis of Prices. 2006

Safety: Certification of Supervisor OSHA. Engineers Center of Zulia State. Maracaibo/Venezuela. 40 hrs. 2006.



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