Manual and Automation Testing

Neetu Phalgunan Cell: 703-***-**** **********@*****.***

Senior Software QA / Test Engineer

Over 10+ years of IT industry experience and 8+years in Software Testing with a wide variety of projects and environments.

Skilled in understanding Software Requirement Specification and identifying the required Test Scenarios for Projects.

Professional Software Experience in which includes Effective Test Case Designing and Test Case Preparing.

Implemented different types of testing like System Testing, Integration testing, Regression Testing, Retesting, Adhoc testing and End to End Testing with Water fall and Agile/Sprint methodologies

Experience in executing Test Cases to test the application functionality against the requirements manually.

Experience in testing the Functionality, Compatibility, Database and Regression. Extensively executed SQL queries on oracle tables in order to view successful transaction of data and to validate data.

Expertise in Analysis of Problem Severity, Defect tracking system and Defects reporting using HP Quality Center and JIRA.

Involved in participation of regular daily /weekly project status meetings to discuss the risks involved in ongoing projects with Teammates and Team Lead.

Experience in preparation of automated test scripts to perform Regression testing using QTP 10.0.

Expertise level knowledge in entire software development lifecycle (SDLC) process from business analysis to development, testing, deployment, documenting, experience on AGILE and SCRUM design methodologies.

Involved in end to end QA artifacts Preparation from Master Test Plan to Test Closure Summary.

Good Exposure to Selenium and have created Test Scripts.

Good knowledge in various commands of various Testing suites (Win Runner, Load Runner, Quality Center and Quick Test Pro).

Good interpersonal skills, committed, result oriented, hard working with a quest and zeal to learn new technologies.

Technical Skills

Testing Tools

Win Runner 7.5, QTP 9, 10, 11, Quality Center 8.2, 9, 9.2,10, JIRA, Selenium

Languages

Java, Java Script, JSP, HTML

RDBMS

Oracle 9i, MS-SQL Server 7.0, MS-Access, ODBC

Packages

MS Word, MS Excel, MS Access, MS Power Point, MS Visio

Web Tools

HTML, CSS, XML, AngularJS, GWT, Wicket

Others

Knowledge of Load Runner 7.0, PVCS 7.0, Rational Clear Quest and Confluence.

Education

Bachelors of Engineering in Computer Science, Madras University, India

Training and Certifications

Oracle9i: Database Fundamentals for Developers

Oracle9i Database Administrator Fundamentals

Quality Assurance Engineering

Selenium

Immigration Status

US Citizen

Professional Experience

CSC/CSRA, VA (Oct 2010 – Present)

Systems Quality Assurance Associate

CSC is a technology enabled company provides solutions to solve the client’s toughest challenges, demonstrating the commitments to excellence and a passion to exceeding expectations. CSRA was formed through the combination of the North American Public Sector business of CSC and SRA International.

Project: EPA

EPA Project which deals with the Contract Laboratory Program support system (CLPSS) provides centralized, automated support of processes inherent in the collection, analysis, evaluation, reporting, and payment of samples and analytical chemistry services under the United States Environmental Protection Agency (USEPA) Contract Laboratory Program (CLP). CLPSS maintains database and tracking systems to track performance of analytical methods, provides data for Superfund Cost Recovery, monitors laboratory performance, and maintains laboratory contract and invoicing information. CLPSS is also used to distribute electronic analytical data for use in Regional programs and Analytical Service Branch (ASB) research studies.

Responsibilities

Created Test Plans, which detailed the testing scope, testing requirements, success criteria, milestones and necessary resources.

Performed Black Box, Integration, Regression Testing. Investigated bugs and reported to developers.

Analyzed business requirements, functional specifications, system requirements process flows and test specification documents.

Created Test Cases, mapped requirements to the Test Cases, executed Test scripts

Logged defects in Quality Center, JIRA for tracking.

Responsible for generating test data and providing data files to the users and developer when requested.

Analyzed Error log files to find the root cause of issues. Responsible for defect management and analysis after defects fixing.

Developed and maintained Requirement Traceability Matrix (RTM).

Queried data from database with SQL queries to validate test results.

Responsible to identify scripts for regression testing.

Created new and updates existing automated test scripts by using QTP10.0,11.0

Extensively used Synchronization, Regular Expressions, Check points and DB Check points and XML Check points in QTP.

Created Shared Object Repository, and used Object Identification for Customized GUI Objects which has unique properties in QTP.

Parameterized the runtime variables using Keyword View and DDT.

Implemented Object Model Reference to load the Object Repository between actions.

Executed Manual and Automation Test Scripts in Quality Center.

Involved in all phases of testing (System, UAT, Prod checkout).

Involved in the troubleshooting and Performance Tuning of the reports.

As per EPA requirements, manually tested for 508 compliance requirements using Wave.

Knowledge in Selenium WebDriver and worked on creating test scripts.

Involved in Business Requirements review meetings.

Preparation of daily and weekly status reports and circulating end of the day to all the project participants.

Communicating with Dev Leads, BA’s and project manager regularly and ensuring project deliverable’s are on track.

Environment: Java, Oracle10g, SQL developer, Golden, Quality Center9.2, 11, QTP 10.0 and 11.0, Jira, Selenium, Eclipse.

RAK Bank, Dubai - UAE (February 2005 - May 2006)

QA Tester

RAK Bank is based in the UAE and is engaged in providing retail and corporate banking services. RAK Bank spearheaded the credit card revolution in the nation’s market by being the first bank to offer FREE credit cards for life with the lowest rate of interest and a host of value added services.

Project: Online Banking Application

The Online application enables the bank’s customers to access, view and manage their accounts through the Internet.

Responsibilities

Prepared Test Plans and Test Cases based on Business Requirements Document.

Extensively used Oracle to execute SQL commands for querying Database for validating test data and the reports.

Performed System Testing, Interface Testing, Integration Testing and Regression Testing.

Developed controlled test data requirements to test complex scenarios.

Executed SQL queries and compared results with the expected results in the statement.

Tests were planned, executed and managed using Quality Center.

Responsible for identify scripts for regression testing.

Developed automated test scripts by using QTP.

Created automation scripts for Regression testing using QTP.

Conducted Regression testing on various builds of the application

Prioritized and tracked defects in Quality Center.

Participated actively in the team meetings with the Developers for fixing the defects.

Reported directly to project manager, giving timely updated status on testing progress.

Experience in all QA life cycle testing.

Environment: QTP, PVCS, Java, XML, HTML, WebLogic, ORACLE & Windows Vista, Windows XP, Quality Center.

ICICI Bank, India (May 2003 – Dec 2004)

System Test Engineer

ICICI Bank, India, is India's largest private sector bank and the second largest bank in the country. Its major business includes Personal Banking, Corporate Banking, Private Banking, Mortgage Banking, Secured Lending, Asset Management and Mutual Fund Servicing. Enterprise Planner provides the solutions that empower its franchises to enable their customers to organize their financial information.

Project: E-statement

The application is Online Banking for the customers of ICICI bank where they have E-statement as an account statement or a bank statement with the summary of all financial transactions occurring over a given period of time on a deposit account, a credit card, or any other type of account offered by a financial institution.

Responsibilities

Worked as a Test Engineer on Web based Application.

Analyzed System Specification and developed test plan for testing the System.

Created and executed test cases and performed Manual Testing like Positive and Negative Testing.

Requirements were entered and managed in Quality center.

Wrote Test plan, Test cases in detail and were managed in Quality Center.

Defects were tracked and maintained in Quality Center.

Performed Manual Testing of report features and validated report data.

Demonstrated excellent organization skills and capable of effectively balancing multiple responsibilities.

Thorough understanding of contemporary software requirements analysis and specification practices.

Participated in Walkthrough and Defect reporting meetings periodically

Validated the test results by writing SQL to retrieve the data from database.

Environment: Windows NT, Oracle 9i, JAVA, Web Logic, HTML/DHTML and Quality Center.

SysTech, India (May 2002 – Jan 2003)

System Analyst

SysTech Inc. is a software supplier in India providing products to developers, designers, IT Managers, Network Administrators, DBAs and Corporate Buyers. Products range from Enterprise application to code tools, components to Installation tools as well as security, reporting, installation, web, database, help creation, system tools and application software.

As part of my project, I was working as an Entry level System Analyst and was responsible for testing the front end of the application and verifying the data in the database.

Responsibilities

Review, verify, and assess applications and support documents in accordance with established guidelines to follow – up on missing or deficient information.

Worked with Microsoft Office and Outlook software.

Analyzed, collected and validated user requirements for deliverable plans.

Created and Maintain computerized records.

Perform data entry and retrieval of data, and maintain various computer databases.

Built various forms to insert and lookup the data stored in the database.

Analyze, log, track software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and application to meet business needs.

Participated in peer reviews and inspections of requirements documents.

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