Education
University of North Florida, School of Music – Jacksonville, FL
Bachelors degree in Music Jazz Studies
Daytona State College, School of Engineering – Daytona Beach, FL
90% course work in Electronic Engineering Technology Associates degree.
Certifications
ITIL Foundation V3
Microsoft Certified Professional Server 2008 (70-646)
A multitude of Platform, Scripting, Desktop Engineering, personal growth classes/private studies
Professional Experience
Employment History:
Deutsche Bank (eClaro) Cary, NC 04/2016 – Present
Configuration Manager/Desktop Engineer Consultant
•Establish global standards for processes in desktop application deliverables/packaging and deployment for 185,000+ endpoint environment
•Key player in the implementation of Configuration Manager 1606 (f/k/a SCCM) to over 185,000 endpoints as part of the Digital Workplace program.
•Govern standards of 75+ packagers in Germany and India
•Supply engineering solutions for Windows 7 and Windows 10 environment - Microsoft Configuration Manager SCCM, AdminStudio, InstallShield and PowerShell
First Citizens Bank Raleigh, NC 11/2015 – 04/2016
Systems Engineer III
•Establish global standards for processes in desktop management and packaging and deployment for 10,000+ endpoint environment
•Part of the Deskside Management teams responsible for all aspects of desktop management
•Automate processes for Systems Administration Team
Scripps Health (Eastridge InfoTech) San Diego, CA 06/2013-10/2013;05/2014
Sr. Desktop Engineer
•Establish global standards for all processes in desktop management and Packaging and distribution for 17,000+ endpoint environment, migrating from Windows XP to Windows 7 32-bit and 64-bit computing environment
•Part of the Desktop Management teams responsible for all aspects of desktop management
•Manage the Windows 7 32-bit and 64-bit environment using Microsoft Configuration Manager SCCM, AdminStudio 11, InstallShield
•Automate processes for Systems Administration Team
Enterprise Integration Jacksonville, FL 10/2013– 05/2014
Sr. Desktop Engineer
•Create/modify task sequences and Operating System Deployment (OSD) using SCCM 2012 and MDT 2013
•Lead and mentor Junior Engineers, Application Packaging and OSD technicians
•Consultant for all aspects of Desktop/Deskside Management
•Packaging and distribution for small to 2600+ endpoint environments, migrating from Windows XP to Windows 7 32-bit and 64-bit computing and Window 8.1 64-bit Environments
•Manage 10 member workload and responsibilities
Miscellaneous contract: Various Locations 6/2011– 10/2013.
Desktop Engineer/Packager
-In order with most current first. Eastridge Infotech/Scripps Health, First Citizens Bank, CME Group (Chicago Mercantile Exchange), Veterans Benefits Affairs, Northern Trust Bank
Sr. Desktop Engineer
Ogletree Deakins Law Firm Greenville, SC 5/2012– 1/2013
Sr. Desktop Engineer
First Citizens Bank Raleigh, NC 4/2010 – 6/2011
Systems Engineer II
•Package/update/manage a 700+ application object/10,000+ endpoint environment
•Analyze application business needs, functionality, deliverability and cost
•Key member of desktop management team managing end-user computing environment (EUC)
•Part of the team standing up a Microsoft SCCM and App-V desktop management system
•Escalation point for Level II and III support for application and operating systems issues
Advocate Health Care Des Plaines, IL 12/2007 – 4/2010
Systems Administrator (Application Deployment Specialist)
•Package/update/manage a 500+ application/3,500+ endpoint environment
•Altiris 6.5 NS and DS Administrator for desktop management and deployment
•Administrative scripting using VBScript and batch files
McDermott, Will & Emery Chicago, IL 8/2000 - 1/2007
Desktop Engineer
•Application Packager
•Marimba Administrator (now a BMC Software product)
•Network Administrator
Ogletree Deakins Law Firm Greenville, SC;Chicago, IL 9/1998-8/2000
Site Manager for Chicago and Indianapolis Offices
References on request