Customer Service Manager
Resume:
Janelle Lopez
El Paso, Texas 79925
915-***-**** aczich@r.postjobfree.com
OBJECTIVE
To obtain a position where my skills and abilities, as well as my education would be of value to your company with an opportunity for advancement. To adhere to all my task and job duties with utmost professionalism, integrity and accuracy.
QUALIFICATOINS
I am self-motivated with strong work ethics and work well under pressure. Strong keen sense of personal observation. Strong protective instincts. I have ten years of customer service experience working with customers on a face to face basis and producing top results in customer satisfaction with minimal supervision. Can do various tasks at one time, have computer knowledge, data entry experience, cash handling experience, food/alcohol waitressing experience as well sales experience. Prior owner of own small business that obtains many responsibilities. Excellent people and observation skills. Over three years of clerical and administrative experience handling customer files, personal information and job status details. I have assisted in accounts receivables as well as Sales Management duties and tasks.
EDUCATION
General Studies, Diploma June 2008
J.M. Hanks High School
El Paso, Texas
El Paso Community College July 2008 – Present
El Paso, Texas
Tri State Cosmetology June 2014- Current
El Paso, Texas
EXPERIENCE
Smith & Ramirez Restoration, LLC
January 18th, 2016 – Present
Production Manager/Assistant to Sales Manager
Vista Del Sol Country Club
May 2015 – January 17th, 2016
Bartender
Part Owner of El Paso Heat All-Star Cheer Squad
El Paso, Tx
2013-2014
Celina Plaza Apartments
October 2010- May 2012
Leasing Consultant
El Paso, Texas
Star City Dental
February 2009- September 2010
Scheduling Coordinator
El Paso, Texas
In charge and responsible for all sales staff, assisting Sales Manager duties and task’s. Create and maintain client files in production and manager roofing projects from start to finish. Conduct all necessary appointments for my roofing projects that include extensive detail and sensitive information. See to that a quality check is done prior to a city inspection and following with a customer quality feedback check. Monitor potential customer information and sale marks. In charge of setting up promotions and managing from start to finish. Assist accountant with bank reconciliations and account data entries for all purchases made by the company. I assisting greeting customers’ and providing customer service as well as network for the business. In my past I’ve handled responsibilities to make sure that I ensured and prepared Leasing information to future prospectors and at times was in charge of obtaining and handling the resident’s payments and maintenance request(s), contract documentation, filing and phone call directory. As needed went above job duties to guarantee customer satisfaction including but not limit(s). I attended to the customer’s needs and provided friendly service at all times. Worked well with staff and always demonstrated team-work and integrity.
VOLUNTEER
Personal Trainer Services (Your Trainer)
May 2012-Present
El Paso, Texas
Family Career and Community Leaders of America (FCCLA)
August 2006 – June 2008
El Paso, Texas
References Available Upon Request.
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