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Customer Service Safety

Location:
Alexandria, LA
Posted:
March 27, 2017

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Resume:

CAREER FOCUS

To obtain a position that would utilize my skills to its full potential while learning other skills for professional and personal development. As an independent worker, with strong time-management skills and customer service background, it is my goal to achieve more than what is required. Also, I am skilled in developing relationships and providing exceptional individualized service that will be an asset to your company.

CORE LEADERSHIP QUALIFICATIONS

Team Leadership Skills Scheduling Tool

Excellent Verbal Communications Skills Computer Proficient

Great Written Communication Skills Organizational Skills

Issue Resolutions Excellent Research Skills

Quick Learner Microsoft 2013 Proficient

EDUCATION, SKILLS and TRAINING

Certified Adult First Aid / CPR / AED, 2015

American Red Cross – Alexandria, Louisiana, United States

40-Hours Course Certification – ASC-2-5, July 2014

Certified Occupational Safety Specialist (C.O.S.S.)

Baton Rouge, Louisiana, United States

Determine cost of an accident

Calculate incident rates

Use the OSHA and BLS websites to identify SIC/NAISCS Codes, and search public records to assess industry trends

10-hours OSHA Safety Training

Be proficient in the use of CFR’s (both Construction and General Industry)

Identify hazards, determine regulatory requirements, implement corrective actions

Perform risk analyses for key jobs and processes

Learn the basic step and fundamentals of accident investigations

Differentiate between safety audits and inspections

Prepare and present effective safety training presentations

Communicate safety initiatives and goals

Develop and maintain company safety programs

Identify competent person requirements

Emergency Vehicle Operator Course I & II, September 2007

LA Army National Guard

New Orleans, Louisiana, United States

Interviewing Witnesses, Police Report Writing, Courtroom Testimony,

Traffic Stop Techniques and Police Use of Force, September 2007

LA Army National Guard

New Orleans, Louisiana, United States

10-Hours Basic Course – Monadnock D.T. System &

4-Hours Basic Course – Monadnock Expandable Baton, Sept 2007

LA Army National Guard

New Orleans, Louisiana, United States

Louisiana High School Diploma, May 2006

Peabody Magnet High School

Alexandria, Louisiana, United States

ACCOMPLISHMENTS

National Defense Service Medal, December 2008

Army Commendation Medal, December 2008

WORK EXPERIENCES

Communication Technician

January 2015 – May 2016

Digital Networks – Oklahoma City, OK

Entering truck log data (weekly)

Inventorying equipment (weekly)

Installing satellite on land rigs, cell phone boosters & wireless intercoms

Providing internet and phone capabilities

Completing and filing reports

Safety Representative

December 2012 – December 2014

H.I.S. Fire and Safety - CenterPoint, Louisiana

Hosted safety meetings

Kept track of supplies

Informed workers of potential hazards constantly

Conducted safety checks

Complied with safety laws, regulations and requirements

Completed and filed reports

Safety Representative

March 2012 – December 2012

United Fire and Safety - Broussard, Louisiana

Hosted safety meetings

Kept track of supplies

Informed workers of potential hazards constantly

Conducted safety checks

Complied with safety laws, regulations and requirements

Completed and filing reports

Sales Associate

May 2009 – October 2011

City Trends Fashions Store - Alexandria, Louisiana

Assisting in Customer Service and Sales

CBRN NCO

October 2005 – October 2013

LA Army National Guard – Camp Beauregard, Louisiana

Provided training, advice, and supervision regarding the proper use and

Maintaining inventory of all policy and procedures

Chemical equipment and chemical operations in the company and higher level organizations.

LA Army National Guard Deployment

January 2010 – December 2010

Assistant to a 92A (Logistics Manager)

LA Army National Guard – Camp Beauregard, Louisiana

Assisted with daily TOC operations, Battle NCO, Linguist Manager, Fire Warden, Mail Clerk and CBRN NCO.

Arrange warehouse, catalog goods, plan routes and process shipments

Use IT systems to manage stock levels, delivery times and transport costs

Use associated information systems to coordinate and control the order cycle

Strategically plan and manage logistics, warehouse, transportation and customer services

Keep track of quality, quantity, stock levels, and delivery times

Direct, optimize and coordinate full order cycle

Keep track of sensitive items (ammo, weapons, night vision)

Stock control and accounting procedures

Procedures for shipping, receiving, storing and issuing stock

Movement, storage and maintenance of ammunition

Procedures for handling medical and food supplies

Implement health and safety procedures

Manage staff training issues

Motivate other members of the team

Project manage

Set objectives

Plan projects

Work on new supply strategies

LA Army National Guard Joint TA - Military Police

September 2007 – December 2008

LA Army National Guard – New Orleans, Louisiana

Assisted New Orleans Police Department during criminal activities and/or to minimize criminal activities.

REFERENCES

Trent Montgomery, Advance Technical Resource (ATR) Technician 318-***-****

Alexandria Proctor & Gamble – Pineville, LA

Email: aczib4@r.postjobfree.com

MSGT Clayton Wider, Senior Enlisted Advisor

State Surgeon’s Office & Louisiana Medical Command NCOIC 318-***-****

LA Army National Guard – Camp Beauregard, LA

Email: aczib4@r.postjobfree.com

Dionnell Young, HSE Safety / Medic 318-***-****

Enven – Lafayette, LA

Email: aczib4@r.postjobfree.com



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