Customer Service Manager
Resume:
Margaret M. Leonard
Chicopee, MA 01020
Human Resource Manager
Dear Human Resource Manager;
In response to your recent advertisement, please accept this letter in application for the position currently available within your company.
As you can see from my enclosed resume, my diverse office and corporate management skills, coupled with my secretarial and Full Charge bookkeeping skills makes me a strong candidate for this position.
I would appreciate the opportunity to discuss my credentials with you at a mutually convenient time. Thank you for your consideration.
Respectfully yours,
Margaret M. Leonard
Enclosure: Resume
Margaret M. Leonard
254 Dale St.
Chicopee, MA 01020
Objective: An interesting position where positive results will lead to advancement opportunities
and a gratifying acknowledgement of a job well done.
Experience: Aircraft Component Design Southampton, MA
Bookkeeper 1 Month Temp. Assignment
AP/ AR, Invoicing, bank deposits, bank reconciliation
Yosi Kosher Kitchen Windsor, CT
Bookkeeper September – November 2016
Full Charge Bookkeeper, AP/AR, invoicing, monthly closing, bank reconciliation, QuickBooks, purchasing, Payroll entry. All aspects of bookkeeping and management.
Springfield Boys and Girls Club Springfield, MA
Front Desk, Bookkeeper April – September 2016 Temp Assignment
Front Desk Reception, Payroll, Bookkeeping, Bank deposits, enrollments, assist with events, transcribe board meetings, daily office operation.
Islandia I Condominium Jensen Beach, FL
Office Manager/Full Charge Bookkeeper July 2007 to January 2016
Full Charge bookkeeper, payroll, AP/AR, invoicing, annual budgeting, monthly closing, forecasting, bank reconciliation, Quickbooks, Excel, and Word, purchasing, contacts. All aspects of bookkeeping and management.
Employee benefits coordinator.
Gold Coast Press, Inc. Fort Pierce, FL
General Manager/ Bookkeeper Jan. 2003 to Feb 2007
Second in command of company management.
Responsible for office management, AP/AR, all aspects of bookkeeping, invoicing, collections, customer service and customer relations.
Run production of plant from beginning of job to end of job run and also delivery/shipments.
Ordering of materials and parts for replacement on machinery.
Extensive knowledge in Quickbooks and standard bookkeeping practices.
Arrow Plumbing Stuart, FL
Customer Service/Dispatching 1999 to 2000
Customer service: Servicing customer needs and handling complaints, scheduling service appointments, ordering parts and coordinating machinery to complete the job at the customer’s convenience.
Dispatching drivers to the needs of customers for scheduling appointments.
Halon Oil Company Granby, MA
Lead Office Personnel 1996 to 1997
Accounts receivable, preparing deposits, customer service, scheduling of service and deliveries. Training of seasonal help. General office duties.
Mansir-Holden Printing Company Holyoke, MA
Office Personnel 1989 to 1996
Invoicing billing, payroll, AP/AR, purchasing and all aspects of daily office procedures.
Employee benefits coordinator.
Secretary to the President of the company
References: Available upon request
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