Customer Service Forklift Operator

Joshua Ngwuogbe

E-Mail: *********@*****.*** Mobile: 832-***-****

OBJECTIVE

Seeking an environment where I can learn, communicate and grow with others to successfully accomplish company requirements.

SUMMARY OF QUALIFICATIONS

Experience in operating forklifts

Skilled in combining quality and service to ensure exceptional customer service

Detail-oriented, problem solver who performs tasks with precision and accuracy

Reliable and self-motivated with strong analytical skills

Excellent communication skills both written and verbal

Ability to work independently, Multi Task, and adapt to a fast changing environment

EDUCATION

Bachelor of Business Administration in Accounting – Present

Texas Southern University – Jesse H Jones School of Business – Houston, TX

WORK EXPERIENCE

Forklift operator – Grocers supply, Houston, TX – 2014 – 2017

Load and unload products from trailers using forklift trucks and other material handling equipment

Maintain forklift equipment by troubleshooting breakdowns performing preventive maintenance recommending repairs and performing routine pre and post inspections

Transport products to and from warehouse and distribution centers

Deliver products to various units in safely and timely manner

Sort pack wrap tie and label products as per company procedures

Study production schedule to determine material requirements movements and deliveries

Record information regarding movements of supplies materials and finished products

Customer Counter Service - UPS, Houston, TX – 2012 - 2014

• Assist customers with shipping and receiving packages

• Sell products and handle transactions

• Diffuse customer dissatisfactions and complaints

• Inform supervisor when supplies need to be ordered

• Stock the customer counter with appropriate materials

Forklift Operator - Motorola, Fort Worth, TX – 2009 – 2011

• Unloaded inbound shipments safely and move product to storage locations

• Efficiently stacked and stored merchandise in the appropriate areas

• Pulled and prepared product for shipment ensuring that the exact number and type of product was loaded and shipped

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