Manager Assistant
Resume:
*************@*****.***
Mandi Crawford
Objective
To contribute my best efforts for the success of my employer based on my experiences while furthering my own knowledge and interest in a well established organization with a stable environment that will lead to a lasting relationship.
Experience
March 2015-Present Guardian Management Victoria, TX
Property Manager
§Maintained occupancy in the high 90’s
§Manager narrative budget recaps
§Creating & maintaining monthly budget & controllable expense
§Monthly collections, closeouts, dispositions
§Management of maintenance and make ready staff
February 2014–January 2015 Internacional Realty Huntsville, TX
Property Manager (Student Housing 416 Units)
§Supervised and accountable for all property operations
§Currently oversee a staff of 12 employees
§Strong leasing performance in saturated market
§Monthly re-forecasting and budget preparation
§Responsible for management and financial report to ownership
§Highly skilled in relationship development and resident retention
§Responsible for outreach marketing and social media
§Residence life programming and staff development
§Cultivate positive communications with university officials
§Conduct inspection of every unit to prepare for turn
§Responsible for ordering supplies and furniture for turn
§Ensured that company policy/structures were being followed
§Managed all payroll and staff of eleven/fourteen during turn
§Responsible for vendors onsite during turn
§Increased NOI 11% over last year thru rental growth
§Bad Debt is less than .25% of the overall GPR
§Managed property through turn of 287 move outs and 287 move ins getting property to 100% leased and occupied in August 2014
§Received a $3000.00 bonus on top of regular bonuses for exceeding expectations
September 2010–September 2013 Landmark Realty Conroe, TX
Assistant Manager
§Posted rent and closed out at $0 delinquent 32 out of 36 months
§Maintained occupancy in the high 90’s
§Increased income $40,000
§Increased onsite bad debt collections and implemented a new collection strategy for all Landmark properties making all 6 Texas properties collecting over $160,000 in 2013
§I was the top in bad debt collections for 2010-2012
December 2006-June 2010 Woodmark Real Estate Spring, TX
Assistant Manager/Bookkeeper
§Increased occupancy to 100% and maintained in the high 90’s
§Effectively assisted in two HUD audits
§Assisted in controlling the monthly budget
§Posted rent and processed over 200 invoices for 670 units
March 2006-December 2006 Cypress Trails Horse Farm Humble, TX
Office Manager/Trail Ride Instructor
§Managed 12 employees and 48 horses
§Billing and shipping for Horseman Video Showcase
§Processed payroll and invoices
§Responsible for cash and credit card payments daily
April 2005-March 2006 Internacional Realty Houston, TX
Assistant Manager
§Increased occupancy 88% to 100% in three months for 336 units
§Managed property and staff for two months when manager out
§Collected rent, filed evictions, and handled all renewals
§Managed property through two hurricanes and two fires
Education
November 2002-July 2004 Greystone Management Houston, TX
Assistant Manager
§Promoted from Leasing Director in four months.
§Exceeded occupancy goal by reaching 80% in less than six months
§Increased income $15,000.00 in three months.
§Assisted in overseeing the construction and lease up of community
October 2000-March 2002 Greystar Properties Houston, TX
Leasing Director
§ Increased occupancy 80% to 95% in three months.
§ Heavy Marketing, move-ins and all renewals.
§ Assisted in overseeing a rehab of the community
§ Responsible for scheduling make readies and vendors
February 1998-March 2000 Lincoln Properties Houston, TX
Leasing Specialist
§ Leasing and resident retention for a 760 unit community.
§ Leased 139 apartment homes in 10 months.
§ Received an award for leasing 11 apartments in 3 days.
§ Received 5 awards for perfect onsite, phone shops and leasing.
§ Champions School of Real Estate
§ Grace Hill Courses with three companies
§ Leasing 101 & Fair Housing
§ Graduated from Magnolia High School
Qualifications
Microsoft Word, Excel, Quick Books, Outlook, Publisher, Power Point, Yardi, AMSI, Rent Roll, E-Site, On Site, Resident Data, Blue Moon, ADS, Minol, NWP, Hocutt, Key Track, Handy Track, Rent Café, Indatus, Net Chex, Property Solutions, Pop Card, Net Vendor, Taleo
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