Customer Service Sales

Bonane Mpinja

Phoenix, AZ *****

602-***-**** *************@*****.***

SUMMARY

An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.

QUALIFICATIONS

Three years experience working in warehouse

Exceeds goals

Able to move and lift over 50lbs

Excellent communication skills

Bi- lingual(English and Swahili) written and verbal communication skills

Able and willing to assist co-works

Polite, respectful and courteous manners

Hard worker, quick leaner and ability to assume responsibility

Skilled at interacting with customers of all social economic background

EXPERIENCE

Customer Service (05/2016 - 04/2017)

Walgreen - Phoenix, Arizona

Greeted customers with a smile

Answered customers questions about products, prices, availability, product uses, and credit

Consulted with clients after sales or contract signings to resolve problems and to provide ongoing support

Recommended products to customers, based on customers needs and interests

Retail (04/2014 - 02/2016)

ISS - Phoenix, Arizona

Arranged for the delivery and pickup of merchandise

Assisted customers in finding what they wanted while promoting merchandise

Made sure that goods were properly displayed

Prepared sales slips, filled out charge forms, received payment, packaged and wrapped merchandise, gave receipts and handled returns

Stocked shelves, marked price tags, took inventory and created interesting window displays

Picker and Stocker (01/2013 - 12/2014)

Papa Johns salad’s and Produce - Tolleson, Arizona

Replace the items that had been purchased by the customers

Focus on the customers needs as a picker and packer to meet customers needs

Made sure the place was clean and sanitized at all times

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