High School Office

Professional Summary

Skills

Work History

Education

K F

Woodson Park Drive, Houston, TX 77044 • Cell: 832-***-**** • ****************@*****.*** Patient and empathetic Detention Officer with extensive background in conflict resolution and customer care. Desires a role in Customer Sevice.

MS Windows proficient

Proficient in cash management

Credit card processing

Strong client relations

Exemplifies integrity

Exemplifies integrity

De-escalation techniques

Proficiency In Conflict Resolution

Hostess, 05/2012 to 06/2013

Casa Ole – Deerbrook Mall, 20131 US-59 # 2004, Humble, TX 77338 Consistently provided professional, friendly and engaging service. Skillfully promoted items on beverage lists and restaurant specials. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

Displayed enthusiasm and knowledge about the restaurant's menu and products. Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.

Receptionist, 06/2013 to 02/2015

Emeritus at Kingwood Assisted Living – 24025 Kingwood Pl Dr, Kingwood, TX 77339 Answered and managed incoming and outgoing calls while recording accurate messages. Directed guests and routed deliveries and courier services. Answered and quickly redirected up to 75 calls per 15 minutes. Managed office supplies, vendors, organization and upkeep. Screener Technician, 02/2015 to 08/2016

Harris County Constable Office Precinct 1 – 1302 Preston Street, Houston, Texas, 77002 Monitored and authorized entrance and departure of employees and visitors. Circulated among visitors, patrons and employees to preserve order and protect property. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences. Screened all passengers, crew members and employees for weapons and contraband. Detention Officer, 08/2016 to Current

Harris County Sheriff Office – 701 North San Jacinto, Houston, Texas, 77002 Maintained the custody and control of 100 inmates housed in maximum security unit. Made rounds at specified intervals and conducted head counts and roll calls. Completed intake paperwork, fingerprints and searches. Searched the building and grounds, living quarters and work areas for contraband. High School Diploma: 2011

Humble High School - 1700 Wilson Road, Humble, Texas 77338

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