IT Support

NEIL MYERS

*** **** ********* ******* ● APT *** ● CHICAGO, IL 60614

PHONE 518-***-**** ● EMAIL ****.*******@*****.*** OBJECTIVE_ Driven individual seeking an IT support position. Self-motivated to continuously grow and learn new technologies. Works well with teams to solve problems and achieve goals.

EDUCATION Hudson Valley Community College Troy, NY

Associate’s Degree in Computer Information Science Graduated 2013 EXPERIENCE Reboot Computers Inc Rensselaer, NY

Computer Repair Technician August 2011 - February 2015

● Diagnosed and troubleshooted computer hardware and software issues

● Planned and installed networks for homes and businesses

● Designed and assembled desktop PCs according to client’s needs and specifications

● Performed data recoveries on erased or damaged digital storage mediums Walgreens Chicago, IL

Sales Associate/Shift Lead March 2015 - November 2015

● Led team members by assisting with everyday needs, delegating tasks from management, and coaching on warehouse and vendor orders

● Responsible for day-to-day cash functions and secure transfer to and from the safe

● Coordinated directly with vendors to manage orders, accept timely shipments, and present inventory in an attractive way

TECHNICAL_KNOWLEDGE Programming Languages: Ruby, Rails, Java, HTML, CSS Operating Systems: Windows, Ubuntu, Mac OS X

Office Tools: Word, Excel, PowerPoint, Visio

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