Customer Service Microsoft Office

Fady Ashraf Ibrahim

Khoulsy St, Building no.**, Manial Al Roda, Cairo, Egypt

Mobile: +201*********

Home: +2-02-236*****

E-mail: *****************@*****.***

Objective

Seeking for a career in the practical field and to be a part of growth, oriented organization where I can utilize my potential abilities to add value to organization with commitment opportunities of self-learning that enables me to have diversified experience to learn more skills in my practical life.

Education

High School: ABS Experimental language school

University: Georgia State University Shared Program in Cairo University

Faculty: Faculty Of Commerce - English Section

Major (Department): Marketing

Graduation Grade: Good

Graduation Year: 2016

Work Experience

(TRAINING & INTERNSHIPS)

Bank Audi Jul 2013 - Aug 2013

Jul 2014 - Aug 2014

Jun 2015 – Jul 2015

(Customer Service Trainee)

JUHAYNA Jul 2015 Aug 2015

((HR) Personnel & Recruiting)

EFG HERMES

Jun 2014 – Jul 2014

Aug 2015 – Sep 2015

(Asset Management Operations - Data Entry)

Activities & Certificates

(A) Student Activities:-

1-COMET (Conference of marketing, economics, and trade)

(stock market council 2013) (best investor in session 21)

2- TREE (member marketing team best usher 2013)

3- X-Project (member HR talent management 2014, member FUNDRAISING 2015)

4- Leaders of Tomorrow (member PR 2015)

(B) Certificates:-

5- Certification of attending the Entrepreneurship workshop week at Cairo University FCES.

6- Certification of attending EDITA company workshop which hosted

By Ask 4 Insight through Hug Digital Marketing.

7- Certification of attending Linking Loop workshop for developing CVs

& How to make a successful interview By Mona El Kasas.

8- Certification of attending The Initiation of Peace Leaders in Egypt

By CEOSS through Faculty of Economics & Political Sciences at Cairo University.

Highlight of qualifications

Devoted to achieve maximum customer satisfaction in addition to meet and exceed expectations.

Hard worker, independent, organized and prompt.

Helpful approach and positive attitude.

Computer skills

•Microsoft Office Skills.

•Internet surfing.

•MS outlook.

•Ability to deal with many operating systems.

Languages

•Arabic: Mother tongue

•English: Excellent

•French: Fair

Personal Data

•Date of Birth: 14/08/1993

•Nationality: Egyptian

•Military Status: Exempted

Reference Available Upon Request.

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