Post Job Free

Resume

Sign in

Engineer Technical Support

Location:
Stamford, CT
Posted:
March 26, 2017

Contact this candidate

Resume:

Namrata Soni

Stamford, CT, ***** +* (***) ***- **70 aczhvr@r.postjobfree.com

Objective

Result oriented, achievement-driven, looking for Full-time positions in an organization to which I can contribute, gain knowledge and experience from, as well as enhance my skills. CCNA certified with 2+ years of experience as Network Support Engineer with proven track record solving network issues in timely and cost efficient manner while maintaining the SLA’s. Possess excellent organizational and communication skills.

Education

MASTER OF SCIENCE DECEMBER 2016 NEW JERSEY INSTITUTE OF TECHNOLOGY

Major: Telecommunications

Related coursework: Computer Networking Lab, Internet and Higher-Layer Protocols, Communication Systems, High Performance Routers and Switches, Principles of Broadband Networks, Wireless Networks, Wireless Communications, Random Signal Analysis, Computer Network Design and Analysis

BACHELOR OF TECHNOLOGY MAY 2013 MANAV RACHNA COLLEGE OF ENGINEERING

Affiliated to Maharshi Dayanand University

Major: Electronics and Communications Engineering Highlights

Languages: C, Embedded C

Networking Devices: Huawei SPGW/MME/CG/GGSN/USN, NSN GGSN/SGSN/CMD, Huawei NE40 Router series/ 9300 Switch series

Tools: Wireshark, VMware, Cisco Packet Tracer, NS3

Technologies: GTP, Diameter, RADIUS, TCP/IP, RIP, OSPF/OSPFv2, EIGRP, BGP, SIP, MPLS, STP, VLAN, NAT, DNS, DHCP, HTTP, ACL, HSRP, VRRP, EC2, S3, VPC, ROUTE53, IAM, AWS, SDN

Certifications

CCNA Routing and Switching (Cisco Certified Network Associate)

HCDA (Huawei Certified DATACOM Associate)

HCIG (Huawei Certified ICT Graduate)

Experience

NETWORK SUPPORT ENGINEER HUAWEI TELECOMMUNICATIONS JANUARY 2013- DECEMBER 2014

Responsible for providing L2 support and Troubleshooting issues that cause outage in Customer Networks.

Project Planning (HLD, LLD) & Implementation of Packet Core Network projects.

Connectivity of GGSN/SGSN/PCRF/CG with other network element like IN, MME, DNS, Router/Switches according to network plan.

Attend meetings with customers for project review and discuss further course of action.

Handle critical issues and co-ordination with R&D team.

Coordinate with Pre Sales team for technical queries during presales bidding phase of Project.

Responsible for improving technical skills and providing technical support to circle Core Network Engineers and giving L2 support in Huawei TAC.

Perform upgrades and health checkups of the nodes. IT TECHNICIAN NEW JERSEY INSTITUTE OF TECHNOLOGY JULY 2016- DECEMBER 2016

Provide user support for installed workstations and standard software applications.

Diagnose and resolve issues reported to the Help Desk by academic and administrative users.

Perform the installation, upgrade, and maintenance of software applications and suites. Page 2

Projects

Deployment of Huawei VDI Cloud Infrastructure

Successfully deployed Huawei VDI desktop cloud infrastructure. Starting from scratch I deployed and configured all the relevant devices

(Switches, Router, Blade Servers, Storage, etc.).

Accelerometer based wheelchair Prototype

Successfully designed and implemented a wheelchair prototype based on accelerometer design. The prototype was capable of moving in all directions and was able to perform a 360 degree turn.

Flash Trie IP Lookup Scheme

An IP forwarding table used for prefix match of IPv4 addresses and storage. Used C language to deploy the network, create nodes and check the functioning of the Algorithm.

Software Defined Networking- Assisted Routing in Wireless Mesh Networks Deployed a SDN network with conventional routing protocols providing faster routing convergence and optimal path identification in NS3.

MAC Address Table

Configure an aging time for the mac table and also configuring the static MAC Address on a port and necessary actions that can be taken if the particular MAC Address is not used.



Contact this candidate