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Business Analytics specialist

Location:
Ann Arbor, MI
Posted:
March 26, 2017

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Resume:

TAEYONG KIM

**** ****** *****, # *** • Ann Arbor, MI 48105

aczhs5@r.postjobfree.com • 917-***-****

EDUCATION UNIVERSITY OF MICHIGAN Ann Arbor, MI

Stephen M. Ross School of Business

Master of Business Administration, April 2017

• Emphases: Analytics and Strategy

• Member: Big Data Analytics, Marketing and Technology Club

• Finalist: PwC Strategy& Global Operations Conference Case Competition YONSEI UNIVERSITY Seoul, South Korea

Bachelor of Arts, Applied Statistics, February 2011 EXPERIENCE WEISSBEERGER (BEER ANALYTICS BIG DATA STARTUP) Tel Aviv, Israel 2016 Product Manager Intern

• Led cross-functional team for Korean market entry, integrating point-of-sale system with draft beer data and providing unique operations and pricing solutions for bars using big data; helping WeissBeerger to scale the number of connected bars by 1000%

• Created and executed draft beer promotion for Chinese market by analyzing real-time beer consumption patterns and price sensitivity, increasing normalized sales volume by 15%

• Developed and provided new mobile visualized point of sale system in Brazilian market, initiating contract negotiation with ten bars under ABInBev Brazil 2016 AMAZON.COM Seattle, WA

Senior Product Manager Intern, Marketplace

• Segmented Amazon’s third party sellers based on demographics and maturity of contracts into four groups by analyzing 455k customer service interactions and using regression tree which identified the most costly, low-yield seller relationships

• Devised strategy to reduce number of interactions by aggregating issues across four seller profiles and defining three major issues, decreasing the number of interactions by 12% 2010-2015 CITIBANK Seoul, South Korea

Assistant Manager

• Designed and analyzed internal survey to deal with customer issues at branches; established new customer relations team, increasing clients satisfaction by 8%

• Improved default detection algorithm through regression analysis from documents, increasing fraud detection rate by 5% and reducing labor costs by 7% Personal Loan Director

• Created face-to-face outreach service by analyzing internal data to identify potential customers, growing average monthly mortgage and personal loans from $1.5M to $5M

• Performed cluster analysis, leveraging geological information to launch marketing campaign, increasing the number of daily branch visits by 40% Risk / Senior Risk Manager, Citicard Risk Management

• Spearheaded a project team to redesign stress test model of idiosyncratic economy crisis in 2011, increasing appropriation fund by 10% to prepare future risk

• Managed credit card risk by analyzing 10M customers daily and monthly data to figure out root cause and legislating of over 10 policies to mitigate risk from customers

• Spearheaded project team to expand Citicard portfolio, transforming unorganized consumption data available for decision-making and generating $50M monthly revenue

• Revitalized advanced card loan service for affluent customers by forecasting market demands, generating incremental $15M monthly revenue with low delinquency rate (2.8%)

• Updated entire data analysis to U.S. standards by leading 10 members of cross-functional team in global data update project, and reduced data analysis time by 30% 2006-2008 REPUBLIC OF KOREA ARMY Icheon, South Korea General's Aide, 7 Corps Headquarters

• Led 25+ soldiers as a squad commander and recorded best performance, receiving award of

"Most Excellent Squad" out of 50 from the Commander of Army Corps ADDITIONAL • Computer Skills: SAS, SQL, R, Python, VBA, Tableau, Microsoft Office

• Analytical Skills: Regression, Clustering, Forecasting, Simulation, A/B Testing February 2017



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