Customer Service Manager
Resume:
Denon Magnes
Edmonton AB T6X 0A8
aczhlp@r.postjobfree.com
Goal: To gain employment where I can utilize my skills and continue to grow personally and professionally.
Work Experience:
Impark
Marketing Representative
June 2016 – Current
Key responsibilities:
Handling the marketing of the PayByPhone system across many lots within the city
Setting up the Licence Plate Recognition system and training all Patrollers on its use
Assisting in any other duties the Office Manager and Operations Manager’s deemed appropriate
Interviewing candidates for the Office Manager during a high hiring period
Handling customer service calls
Skills acquired:
A greater understanding of Office systems, specifically Outlook
Understanding how to train people with different learning needs
Park-AID
General Labourer
May 2015 – August 2015
Key responsibilities:
Filing work orders and receipts
Flagging as needed
Cleaning parkades
Skills acquired:
Flagging designation
Office maintenance
Collins Industries
General Labourer
May 2014 – August 2014
Key responsibilities:
Making sure all required pieces had been blasted
Making sure all bays had required materials
Making sure trucks were loaded largest at the bottom to smallest at the top
Skills acquired:
Ability to read a schematic
Plan massive jobs well in advance
Basic Welding
Basic Fitting
Crane operations
Indigo - Edmonton, AB
Customer Experience Representative
October 2011- March 2014
Key responsibilities:
Assist customers
Stock inventory
Create displays
Cashier duties
Counting cash and tie out till’s and ensure deposits are correct
Skills Acquired:
Efficiency without losing sight of the customer
City Centre Second Cup - Edmonton, AB
Sales Associate
April 2011 – July 2013
Key responsibilities:
Front line sales clerk (taking order’s and cash)
Preparing menu items
Setting up for store opening (setting up food, display’s, float and till setup)
Closing store duties (reconciling cash, prepare deposits, required cleaning)
Skills Acquired:
Learned to make assorted drinks
Deliver excellent customer service
Gained more self confidence in dealing with people
Acquiring better professional and people skills
Education:
Graduated from high school as of June 2012
Lillian Osborne High School – Edmonton, AB
Currently attending Red Deer College for Electrical Engineering Technology
Started as of September 2014, Edmonton, AB
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