Qualifications Profile
Innovative and technically sophisticated professional, powered with extensive skills in product management within the wireless industry. Exemplify success in managing converged handset projects for first-class wireless carriers. Render proactive involvement in all aspects of mobile phone and modem development, encompassing design and software review, carrier requirements compliance, carrier certification processes, and post-launch support. Offer unyielding expertise in newest CTIA and PTCRB certification processes and documentations. Tech-savvy in Microsoft Office Suite, MATLAB, and ACOLADE; as well as in industry standard tools, such as QXDM and QCAIT. Successfully perform challenging tasks with keen attention to detail. Garnered reputation as an efficient team builder and articulate communicator, with strong listening and communication skills; along with multilingual fluency in English, Hindi, Tamil, and Malayalam.
Core Competencies
Project Management
Organizational Growth
Operational Streamlining
Corporate Finance and Accounting
Forecasting
Regulatory Compliance
Strategic Planning
Rapid Conflict Resolution
Education and Professional Development
Master of Business Administration in Innovation and Technology Management: 2010
Polytechnic Institute of New York University Manhattan, NY
Graduation Date: May 2011
Master of Science in Engineering in Wireless Innovation: 2005
Polytechnic University Melville, NY
Bachelor of Engineering in Electronics and Communication: 2001
Rajas Engineering College (affiliated with Manonmaniam Sundaranar University) Tamil Nadu, India
Project Management Certification Course
CCNA and MCSE (Windows 2000) Courses
Professional History
Verizon Wireless Basking Ridge, NJ
A wholly owned subsidiary of Verizon Communications Inc with over 100 million subscribers and approx. $100 billion in revenue generated annually.
N Manager, Product Management and Development February 2014 – Present
Oversee Network improvement projects, device requirements, OEM relationship, product compliance, including DMD check, to ensure compatibility with existing network requirements and standards before entering the carrier’s network and certification lab. Administer CDMA, LTE and VoLTE product portfolio for Verizon Wireless Wholesale team.
Notable Contributions:
Create, direct and launch innovative products as well as services for MVNOs using the Agile Process.
Spearhead product requirement template (RT) reviews between Wholesale device marketing, network, IT, legal and finance teams with the intent of passing through critical gates prior to launching the service or feature.
Coordinate and prioritize various device certifications at Verizon Wireless NDET lab.
Provide expertise to MVNOs and device suppliers about new network capabilities, product launches, device strategy and the carrier certification process.
Mentoring in-house consultants on LTE and VoLTE projects as well as requirements development.
Perform vendor roadmap reviews with the Wholesale business team
Maintain and familiarize the team with Wholesale OEM Device Library changes.
Lead and manage the reseller SIM SKU on-boarding and SIM Profile management process.
Introduction and implementation of Triple Punch SIM product to Wholesale.
Schedule weekly interdepartmental reviews on new products and service offerings.
Manage, review and publish Wholesale device certification requirements package on a quarterly basis.
Create and maintain the Methods and Procedures (M&P) document for new products as part of the Go-To-Market process.
Compose and manage Product announcements including product guide as well as contractual impacts.
Develop and schedule internal and external resource training on new products and services.
Quality One Wireless LLC (formerly Personal Communications Devices LLC) Hauppauge, NY
A $400 million wireless handset supplier with 250 employees specializing in providing wireless communications devices to carriers throughout North and South America
N Director, Product Management April 2012 – Present
Supervise product compliance, including design reviews of advanced devices, to ensure compliance with existing standards before entering the carrier and certification laboratory. Administer GSM, UMTS, and CDMA product portfolio for North America territory with carriers, such as AT&T, Sprint, and Verizon Wireless.
Notable Contributions:
Spearhead RFP reviews with the OEMs and carriers with the intent of winning slots.
Coordinated various device certification processes at regulatory laboratories, such as FCC, CTIA, and PTCRB
Directed vendors as well as the development of converged device projects, such as Google Android OS-based; Windows Mobile 6.0- based handsets for Alltel, Sprint, and Verizon Wireless; and Linux-based handset for AT&T
Maintained control of department and customer projects during key restructuring phase of the company.
Mentored junior engineering resources on CDMA and GSM projects.
Executed design review and presented a comprehensive market study feedback to R&D during project development
Employed the use of Qualcomm CAIT and other tools provided by the software development team, as well as gathering and analyzing logs from handset to facilitate field interoperability test of handsets
Served as the liaison between the R&D and carrier Device Compliance teams
Revamped the advanced device product portfolio from one to three awards for one major carrier, leveraging market share expansion
Promoted several products, including Droid Incredible, HTC 8X and Droid DNA
Managed the certification and launch of several first-of-its kind M2M devices like the Sure Response (PERS) and Home Fusion.
Personal Communications Devices LLC Hauppauge, NY
A $400 million wireless handset supplier with 250 employees specializing in providing wireless communications devices to carriers throughout North and South America
N Senior handset compliance project engineer Oct 2004 –March 2012
Supervise product compliance, including design reviews of advanced devices, to ensure compliance with existing standards before entering the carrier and certification laboratory. Administer GSM, UMTS, and CDMA product portfolio for North America territory with carriers, such as AT&T, Sprint, and Verizon Wireless.
Notable Contributions:
Coordinated various device certification processes in regulatory laboratories, such as FCC, CTIA, and PTCRB
Directed vendors as well as the development of converged device projects, such as Google Android OS-based; Windows Mobile 6.0- based handsets for Alltel, Sprint, and Verizon Wireless; and Linux-based handset for AT&T
Trained four to five junior engineers on CDMA and GSM projects
Executed design review and presented a comprehensive market study feedback to R&D during project development
Employed the use of Qualcomm CAIT and other tools provided by the software development team, as well as gathering and analyzing logs from handset to facilitate field interoperability test of handsets
Served as the liaison between the R&D and carrier Device Compliance teams
Managed several products, including Droid Incredible and Droid Thunderbolt
Audiovox Communications Corporation Hauppauge, NY
A $200 million wireless handset supplier with 300 employees specializing in providing wireless communications devices to carriers throughout North and South America
N Handset Compliance Project Engineer Jun 2004–Oct 2004
Adhered to all product compliance processes, including performing requirements-based software reviews for Advanced, Brew, and Java handsets prior to submission. Utilized tools provided by software engineers to assess logs from handset.
Notable Contributions:
Contributed key inputs in product compliance review meeting with carriers, including Verizon, Sprint, T-Mobile
Conducted field handset interoperability tests by using QCAIT tools
Presided various meeting and conference calls with manufacturers or carriers regarding existing bugs
Monitored and improved quality assurance of products and software distributed to carrier laboratories
Smiths Aerospace Electronic Systems Bohemia, NY
A $2.5 billion control systems manufacturer with 600 employees that specialize in designing control systems for the military and commercial airlines manufacturer
N Engineering Aide Apr 2003–May 2004
Assisted lead design engineers in testing and documenting new prototypes. Rendered involvement in testing, troubleshooting, and repairing various prototypes of power supplies and controls for aircraft, through the use of manual and automated test setups. Evaluated functional product inside environmental chambers. Coached technicians on the manufacturing floor regarding new products.
Notable Contribution:
Significantly contributed to the overall design process of an updated sensor support assembly of F-16
Frequency Electronics Garden City, NJ
An $800 million global manufacturer of high-quality precision time and frequency synchronization products with 2,000 employees
N RF Technician Nov 2002–Mar 2003
Utilized a spectrum analyzer as well as a multi-meter and -signal analyzer, to ensure proper frequency, current, and output voltage before shipping the products.
Notable Contribution:
Rendered efficient support to overall alignment, aging, and production of high-quality frequency oscillators, including cavity lids on various oscillators
Earlier Career
Photocircuit Corporation Glen Cove, NY
N Material Test Laboratory Technician
Ademco Security System Syosset, NY
N Electronic Technician
Keltron Electronic Systems Kerala, India
N Junior Electronic Engineer (Internship)