Service Representative Manager
Resume:
Kelly Kausky
Wintersville, Ohio 43953
740-***-**** Cell
740-***-**** Alternate
*********@*****.***
Objective: An entry-level position with the opportunity for advancement within a growing company.
Experience: Telespectrum Worldwide Wintersville, OH Telephone Service Representative 1999 to 2003
Developed prospects from current customers, referral leads, and sales.
Contacted prospective customers in order to present credit card insurance information and explain available services. Determined customers' needs for specific credit card accounts. Handled all calls in a positive and professional manner. R&B Cable Connection Wintersville, OH
Head Secretary 2003 to 2008
Interviewed applicants for cable television system service. Talked with customers by phone and in person.
Discussed cable television equipment operation with customers over telephone to explain equipment usage and to troubleshoot equipment problems.
Supervised job set up and descriptions for employees, scheduled weekly work hours.
Tanlines Optional Follansbee, WV
Assistant Manager 2009 to 2015
Greeted customers in a welcoming and positive manner when they entered the establishment.
Ordered all products needed for the store.
Made out the weekly schedule for the employees.
Education: Brooke High School Wellsburg, WV
G.E.Diploma 1998
References: Provided upon request
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