Microsoft Office Active Directory
Resume:
Mr. Winston R. Rodgers
P.O Box ******
Riverdale, Georgia 30274
e-mail: *******@*********.***
DEVELOPER TOOLS/UTILITIES:
Visual Basic 6.0 Visual Studio .NET Macromedia Studio MX Crystal Reports JavaScript
VBA Visual C++ 6.0 MS Office 2010 Suite InstallShield 6.1 VB Script
SERVER/WORKSTATION/OPERATING SYSTEMS:
Windows 2003 Server Windows 2008 Server Windows 2000 Advanced Server Windows NT 4.0 Server
Windows XP Professional Windows XP Home Windows 2000 Professional Windows 7 Professional
Windows Vista Ultimate Windows 9.X UNIX (Solaris, HP-UX) MVS/JES2 DOS 6.X
DATABASES/WEB/E-MAIL:
MS Exchange Server 2000 SQL Server 2000 SQL Server 7.0 SQL Server 2005 MS Access
IIS 4.0, 5.0, 6.0 JBOSS Silver Stream Microsoft Outlook FrontPage
XML Oracle 8i HTML 4.0 Visual InterDev Eudora
PROJECT MANAGEMENT TOOLS:
SDLC Microsoft Project Risk Management Quality Assurance Smoke Testing
Methodology Management Project Auditing Project Turnaround Operation Metrics Budget Mgmt.
Organizational Value Metrics Scope Definition Deployment Planning Scope Management MS Visio 2007
MTBF Metrics TeamTrack WinRunner Defect Tracking LoadRunner
HIGHLIGHTS OF QUALIFICATIONS:
Strong analytical skills and problem solving abilities, high inner work standards, flexibility, organization and planning;
Extensive experience creating and maintaining hardware orders, hardware recommendations, disaster recovery plans;
Extensive call center experience supporting internal and external clients both onsite and remotely;
Proven ability to prioritize critical path dependencies and mitigate risk;
Able to effectively communicate verbally and in writing with individuals and groups at all levels of an organization;
Vision to integrate unique technologies providing guidance and focus for design, development, integration, testing,
documentation and deployment of various systems, applications and solution sets;
EXPERIENCE:
Consulting
PRINCIPAL/CEO 08/94 – Present
Assumed full-time operations of a rapidly growing, full-service IT consulting firm, which services companies within the
medical, dental, small business, real estate, corporate, church, public school, SOHO and individual market segments;
Via direct management, fostered team building, and mentoring of full-time and consulting personnel;
Negotiated and managed contracts and service level agreements with consultants, vendors and service providers;
Successfully established alliance partnerships with IBM, HP, Dell, Sun, Microsoft, Oracle, 3Com, LinkSys and Cisco;
Defined measurable performance and capacity metrics for all critical production systems installed;
Recruited, hired and trained a staff of IT consultants that span a wealth of competencies;
Designed and marketed various business solutions to decision makers and stakeholders of Fortune 500 companies;
Provided project management and scheduling of production operations, infrastructure, and internal support projects;
Intec Communications, Inc. (Authorized Contractor for Comcast)
Quad Play Installation Technician 04/16 – Present
Installed new aerial and buried RG11 and RG6 drops, point of entry filters, grounding cable, additional outlets;
Installed and configured X1 cloud DVR and X1 HD units. Used DSAM meter to diagnose signal quality and faults;
Installed and configured XID, XI3 and DTA Video units. Installed 4 and 8 port subscriber amplifiers;
Installed and configured Vista 15 and Vista 20 alarm panels, motion detectors, wireless keypads and door sensors;
Installed and configured iControl wireless alarm systems. Installed 6160 alphanumeric wired keypads;
Installed and configured Panel Interface Modules in Vista 20 and Vista 15 alarm panel takeovers;
Installed and configured indoor and outdoor video surveillance cameras. Installed siren repeaters, ;
Installed and configured XB3 DOCSIS 3.0 high speed data and voice Gateways. Installed WiFi repeaters ;
Installed and configured 4219 zone expanders. Prewired new alarm panel installations.;
Installed glass break detectors, wireless heat and smoke detectors, wireless thermostats, light modules, flood detector;
Dell, Inc.
Field Technician Team Lead 03/14 – 7/15
Worked with the Georgia Technology Authority to migrate workstations from Windows XP to Windows 7 Enterprise;
Migrated workstations for 26 State of Georgia agencies in 78 counties with 0 customer data loss;
Installed Ricoh, Dell and HP TCP/IP and local printers post migration. Updated device drivers for use with Windows 7;
Resolved all post migration application, networking, VPN and printing issues. Performed break fix operations as needed;
Created new scripts to save customer data and automate the migration process. Used Diskpart to correct disk errors.;
Configured Outlook and GroupWise mail clients. Configured Novell tree information for GroupWise users;
Added new workstations to the State of Georgia domain. Created new domain user accounts. Created local accounts;
Installed and configured Dell and Cisco switches, routers and wireless access points. Updated BIOS on legacy hardware;
Installed and configured Microsoft Office 2010 Suite. Installed and configured new State of Georgia applications;
Encrypted hard drives on selected workstations containing medical and sensitive State of Georgia applications and data;
Installed and configured Prometian Interactive Education Technology hardware and software on selected workstations;
NSPIRE Outreach
Phone Solicitor
10/13 – 1/14
Solicited donations for non-profit agency;
Advantage Staffing / Clearleap
Video Quality Control Specialist 06/11 – 7/13
(Gentoo Linux, Acid Pro 7, Polywell Giada Ion-100 workstation, Vegas Pro 10)
Reviewed audio and video quality for High Definition and Standard Definition on demand content;
Created and edited closed caption files for pre air and up-converted video content;
Created video preview files for High Definition and Standard Definition on demand content;
Performed Manzanita Cross Checks on MPEG2 Standard Definition and MPEG2 High Definition content;
Encoded content using proprietary IP content management software;
Coded XML to include Nielsen ratings and parental advisories;
Performed quality control checks on bitmap and jpeg images for media packaging;
Ensured that Digital Copy Protection exists on all HD and SD video content files;
Ensured that Dolby 5.1 audio is present on all HD and SD video content files;
Migrated customer owned Exchange 2007 server to a cloud based Exchange 2007 solution;
Created individual task breakdown instructions for users to backup their mail and calendar information;
Created RFP and SLA documents for on behalf of client and coordinated with upper management;
Created migration plan. Created PowerPoint presentation for senior management;
Created new mailboxes and aliases on new Exchange 2007 server;
Created mobile device setup procedures for individual user mobility devices. Loaded and configured IOS;
Migrated Mail, Calendar, Personal Folders from source to target Exchange 2007 server;
Trained client’s technical staff on cloud architecture and target server GUI;
Migrated Mail, Folders from source to target Exchange 2007 server; Calendar, Personal
Created setup instructions for supported mail clients;
Created Administrative User accounts and set appropriate permissions;
Created setup instructions for supported mail clients;
Setup new Windows 7 Workstations for new hires, created new email accounts, added new users to Domain;
NET2 Building access administrator, created new access profiles and access tokens for new employees;
Created ID and building access cards for new and existing employees using MAGICARD printing system;
R & B Heating & Air-Conditioning
HVAC Technician 08/08 – 05/11
(TRANE, Rheem, Goodman, York, Bryant Amana, Rudd)
Installed / Replaced / Repaired new air-conditioning and heat pump units;
Installed / Replaced Interior evaporator coils;
Installed / Replaced low voltage transformers;
Installed / Replaced Condenser coils;
Installed / Replaced Compressors;
Installed / Replaced Capacitors, Contacts, Thermostats, and Control Units;
Installed / Replaced duct work and condensation drains;
Installed / Replaced Furnace units. Performed nitrogen pressure tests;
Recharged window units, refrigerators, automobile, commercial, and residential units with the appropriate refrigerant;
Independent Consulting Engagements
Technical Consultant 08/08 – Present
(Windows 7 Ultimate, Windows 7 Professional, Windows Vista SP2, Windows 2003 Enterprise Server, Windows 2008 R2, VMware ESX, Microsoft Clustering, DHCP, Microsoft Office 2007, SQL Server 2000, SQL Server 2005, SQL Server 2008)
Reduced 31 Physical servers to 4 servers reducing client’s power and cooling expenses by 41% and 28% respectively;
Installed WiMAX based VOIP backup for client’s alarm system. Created new rack diagrams and implementation plan;
Created and implemented server consolidation plan and existing application migration plan for new clients;
Completed server and workstation technology refresh for an existing client. Installed new firewall and VPN appliance;
Installed new POS system hardware and software. Installed and configured Imageteam 3870 Cordless Linear Imager;
Installed and configured Transaction Team 1500 LCD Signature Capture Terminal. Installed Barcode Printers;
Installed and configured Ithaca 802.11b Wireless Receipt Printers. Installed Verifone 1000SE PIN Pad;
Installed and configured MR3000 Magnetic strip readers. Installed and configured LD9000U Pole Display Unit;
Installed Posiflex 6000 Cash Drawer. Installed and configured Restaurant Pro Express POS software;
McKesson Corporation – Alpharetta, Georgia (Contract)
Technical Advisor – Enterprise Imaging Group 03/08 – 07/08
(Windows XP, Windows 2003 Enterprise Server, VMWare ESX, Microsoft Clustering, DHCP, Microsoft Office 2003 Suite, VPN, HPF 6.2, HPF 10.0, HPF.11.0, Kofax VRS 4.0, XML, SQL Server 2000 & 2005, ODBC, Captaris Right Fax, Robocopy)
Installed and configured Horizon Patient Folder Document Imaging software for major east coast and Midwest clients;
Upgraded existing Horizon Patient Folder Document Imaging system installations for east coast and Midwest clients;
Created new database failover cluster server configurations. Created new RAID 10 mirror sets. Created new ISO files;
Installed and configured image storage and database servers. Created new server rack diagrams;
Installed and configured HPF Workstation. Installed and configured System Administration workstation;
Installed and configured Document Capture workstation. Installed and configured Quality Control Indexing workstation;
Installed and configured Magnetic Release server. Installed and configured Archive Release server;
Installed and configured Advanced Image Server. Installed and configured Index Upload Agent.;
Installed and configured Output Server. Installed and configured Fax Input Server. Updated old server rack diagrams;
Installed and configured Signature Server. Installed and configured Archive Agent. Created new virtual machines;
Installed and configured Batch Compiler. Installed and configured COLD Manager. Installed and configured COLD Agent;
Installed and configured Report Agent. Installed and configured Workflow Manager. Configured Load Leveler;
Installed and configured Image Link Engine. Installed and configured Index Correction Utility;
Installed and configured Purge Utility. Installed and configured Report Agent. Installed and configured Care Bridge RAS;
Encrypted System Administration and key system passwords. Installed and configured Dell 2950 Server hardware.;
Installed and configured IBM Blade Server hardware. Installed and configured Brooktrout analog and digital hardware;
Installed and configured TWAIN and SCSI scanning hardware and driver software. Configured new HL7 system feeds;
Installed and configured Bell & Howell, Fujitsu fi-6140, Fujitsu fi-6240, Fujitsu fi-5750C, Fujitsu fi-5900C scanners;
Installed and configured SQL Server databases and stored procedures. Trained customer’s IT staff on the HPF system;
Created Test and Production HPF environments for new and existing clients. Installed and upgraded HPF databases;
Dendrite International – Atlanta, Georgia (Contract) ISO 9001:2000 Certified
Image Management Consultant – Configuration Management 10/06 – 10/07
(Windows XP, Windows 2000 Server, DHCP, WINS, SNMP, Microsoft Office 2003 Suite, VPN, Active Directory, Symantec Ghost 8.0 Enterprise Server, WinBatch Studio & Compiler, ADO, XML, SQL Server 2000, ODBC, BartPE, SMS, Ultra ISO, SysInternals)
Developed, documented and deployed automation scripts to streamline the build process for new and repaired laptops;
Repaired and reconfigured customer laptop and desktop workstations, managed system configurations for all platforms;
Created and deployed new and updated Ghost system images over the internal build network;
Performed advanced data recovery on failed laptop and desktop hard drives. Published documentation on SharePoint;
Performed secure wipe of existing customer data on decommissioned client workstations and servers;
Gathered forensic hard drive data for internal security department investigations. Tracked all cases in Clarify application;
Developed scripts to automate upload of user data to the build server, deployed DST patch using automation & SMS;
Installed new software applications and patches on workstations and servers both onsite and remotely;
Direct end to end responsibility for managing all aspects of customer projects, deployments and implementations;
En Pointe Technologies – Atlanta, Georgia (Contract)
Field Support Technician - Atlanta Public Schools 05/06 – 10/06
(Windows XP, Windows 2000 Server, DHCP, WINS, SNMP, Microsoft Office 2003 Suite, VPN, Active Directory, Symantec Ghost 8.0 Enterprise Server, 802.11g, 802.11b, Fiber Optic Transceivers, HEAT Ticket Tracking System Cisco 3640 Router)
Installed new workstations, operating systems, printers, fiber optic transceivers, switches and peripheral devices;
Repaired existing systems. Replaced defective mother boards, RAM, DVD drives, floppy drives, and power supplies;
Created and deployed new Ghost system images, configured e-mail clients, punched down CAT 5e cable connections;
Created new user accounts in the APS Active Directory, created new software installation routines using InstallShield;
Performed secure wipe of existing data on decommissioned workstation and servers;
Setup and connected new workstations, laptops and servers to the Atlanta Public Schools network;
Installed and configured Cisco 3640 routers, Installed, configured and secured Cisco 802.11g access points;
Installed new software applications on workstations and servers onsite and remotely;
Trained and mentored junior field support technicians. Tracked all active tickets in the HEAT Ticket Tracking System;
Installed Microsoft 2003 Office Suite, Installed and configured wireless print servers;
DHL Globalmail – Forest Park, Georgia (Contract)
Application Support Engineer 03/06 – 04/06
(Windows 2003 Server, Windows 2000 Server, DHCP, WINS, SNMP, Microsoft Office 2003 Suite, PL/SQL, VNC, VPN, Active Directory, LDAP, SSL, Symantec Ghost 8.0, BlackBerry 4.0 Enterprise Server, 802.11g, 802.11b, BackupExec, SMS)
Provided tier 3 systems and application technical support for DHL Globalmail corporate software applications;
Resolved user VPN and e-mail connectivity issues, resolved issues submitted through incident tracking system;
Created ad hoc database reports as needed, managed enterprise Active Directory, Windows system administration;
Created and deployed enterprise system images using Symantec Ghost Cast server;
Refurbished workstations and servers, performed secure wipe of corporate data from retired workstation and servers;
Connected new workstations and servers to the corporate network, configured new layer 2 managed switches;
Performed weekly server backups using BackupExec, created new Ghost images for evaluation hardware;
Installed new software applications on workstations and servers onsite and remotely;
Atlanta Technical College – Atlanta, Georgia
Student, Graduated, Associates Degree, Networking Technology 04/04 – 12/05
3.9 GPA, On the Dean's List every quarter while in attendance
VCG Software – Roswell, Georgia
Technical Support Analyst 04/04 – 03/05
(Windows 2003 Server, Windows 2000 Advanced Server DHCP, WINS, SNMP, Microsoft Office Suite, Crystal Reports 8.5, Remote Administrator, InstallShield, SQL Server 2000, Active Directory, LDAP, SSL, POP3, WebEx, Veritas Backup EXEC, TOAD, IIS)
Provided tier 2 and tier 3 systems and application technical support for WebPas and WorldLink software applications;
Supported a 270 organization client base deploying and configuring .Net based software applications for existing clients;
Created database scripts using SQL Server 2000 to install and upgrade existing client database systems;
Performed data migrations for clients upgrading from earlier software versions and from other database platforms;
Prepared detailed hardware and software recommendations for new and prospective customers;
Managed individual client virtual directories on web servers, performed customizations and feature upgrades;
JLS Technical Staffing – Atlanta, Georgia (Contract)
Technical Consultant 02/03 – 03/03
(Windows NT 4.0 Server, Windows 2000 Server, DHCP, WINS, SNMP, Microsoft Office Suite, VB Script, Java Script, Exchange Server 2000, Active Directory, LDAP, SSL, POP3, Outlook, Veritas Backup EXEC, FTP, pcAnywhere)
Installed HP ProLiant Blade Server. Installed and configured Windows 2000 Server operating system;
Installed and configured RRAS server for dial in and VPN access to parts ordering application;
Modified existing Active Server Pages, scripts and HTML. Created new virtual directory structure on IIS server;
Installed and configured SQL Server 2000 Enterprise on HP ProLiant database server;
Created new database schema and entity relationship diagram for new parts order entry system;
Created new database tables, views, constraints and stored procedures for new parts order entry system;
Installed and configured 64 port serial multiplexer and modem rack to facilitate client dial in sessions;
Created Group Policy Objects for dial in and VPN security. Updated intrusion detection signatures on firewall;
Created dial in accounts for client dial in access to the internal network and the parts order entry system;
Prepared a project plan, budget, implementation plan and process flow chart for client team leaders;
Robert Half International – Atlanta, Georgia (Contract)
Technical Consultant 07/02 – 11/02
(Windows NT 4.0 Server, Windows 2000 Server, DHCP, WINS, SNMP, SMTP, DNS, Microsoft Office Suite, VI editor, Java Script, Exchange Server 2000, Active Directory, SSL, LDAP, POP3, Outlook, Veritas Backup EXEC, Cisco 3640, Sonicwall SSL-VPN 200, ADO)
Planned coordinated and executed relocation of all server, network and workstation hardware for branch office;
Migrated client from Microsoft Windows NT Server 4.0 to Windows 2000 Server platform;
Migrated client from Artisoft e-mail system to Microsoft Exchange Server 2000;
Installed and configured Active Directory and created domain name space. Installed 12 new domain controllers;
Installed and configured secure VPN between client sites in Georgia, California and Texas branch offices;
Created disaster recovery plan for client. Managed port security and intrusion detection signatures;
Successfully completed the project under budget and reduced the projected duration by 4 months;
Maintained budget and timeline from the planning through implementation stages of the project;
Reduced corporate international and domestic telephone toll expenses by 63 percent;
Migrated client’s CRM application from Solaris 4.0 to Windows 2000 Server;
Sprint Corporation – Atlanta, Georgia
Systems Support Analyst 09/00 – 12/01
(Windows 2000 Server, ADO, ODBC, Windows 2000 Advanced Server DHCP, WINS, SNMP, Microsoft Office Suite, Crystal Reports 8.5, Visual Basic 6.0, InstallShield, SQL Server 2000, VBA, Active Directory, Norton Ghost, Veritas Backup EXEC)
Maintained existing and developed new end user software solutions using Visual Basic 6.0;
Served as technical architect on server and workstation support, deployment and infrastructure teams;
Performed hardware and software evaluations for internal and external clients using the Capacity Maturity Model (CMM);
Created and deployed software setup routines using InstallShield Professional;
Facilitated weekly status meetings and design sessions with the entire infrastructure team;
Led the enterprise-wide deployment of newly created cost analysis application supporting business analysts;
Assisted with Windows 2000/Active Directory, Token Ring to Ethernet migration and Cisco VPN implementation;
Provided helpdesk telephone and remote support for 45 business analysts;
Matrix Resources – Atlanta, Georgia (Contract)
Software Developer – United States Department of Agriculture 04/00 – 05/00
(Windows NT 4.0 Server, Windows NT Workstation, Visual Basic 5.0, SQL Server 7.0, Visual SourceSafe, Telnet, VI, DNS)
Maintained and enhanced existing Visual Basic 5.0 application code used to set and verify pricing for dairy products;
Applied updates to stored procedures and implemented new schema updates;
Added database constraints to support Visual Basic program code changes;
Developed ad hoc reports for milk market administrator as required;
Actively participated in USDA’s change control board to recommend and implement system changes;
Noblestar Systems Incorporated – Reston, Virginia (Contract)
Senior Technical Consultant 09/99 – 12/99
(Windows 95, Windows 98, SQL Server 7.0, Brio Query 5.5, Brio Query 6.0, VI, AWK, Telnet, pcAnywhere)
Prepared functional and design specification documents to convert a legacy order entry system to a client/server model;
Provided enterprise support for Brio Query 5.5 and 6.0 software products;
Developed customized templates, database schema, GUI design and implementation plan used to roll out new system;
Developed Purge Agents and background maintenance programs to ensure server stability and optimize performance;
Delta Technology / Delta Airlines – Atlanta, Georgia (Contract)
Software Developer 11/95 – 12/99
(Windows 3.11, Windows 95, Windows NT 4.0 Workstation, Windows NT 4.0 Server, Visual Basic 5.0, Visual Basic 6.0,Telnet, FTP, HTML, Solaris, Visio, MS Project, FrontPage, ErWin, Telnet, pcAnywhere, Norton Ghost)
Customized Baan Front Office 2000 CRM software using Microsoft Visual Basic 6.0;
Provided tier 2 and tier 3 help desk support for the Sales Force Automation project;
Created ad hoc database reports on as needed basis for internal and external clients;
Developed and implemented a backup and recovery strategy for the Sales Force Automation application software;
Performed workstation hardware and software upgrades for field sales reps;
Used Crystal Reports to create reports for the marketing department;
Created standard laptop and workstation images for deployment within the Sales Force Automation organization;
Georgia State University – Atlanta, Georgia
Student 08/94 – 12/95
Studied HTML;
Studied C Application development;
Studied Visual Basic Application development;
Studied relational database technologies;
Studied personal computer operating systems;
Studied the software Quality Assurance process;
BellSouth Telecommunications Incorporated – Atlanta, Georgia
Staff Analyst, Information Technology, Software Engineering 02/79 – 08/94
(IBM 3090, IBM 3033, IBM 4381, MVS, JES2, DOS 6.2, Windows 3.11,Telnet, FTP, HTML, HP-UX, JCL, IDCAMS, SMP, ICKDSF, COBOL, Assembler, CA1, CA7, VI, Dbase III, Lotus 123, MultiMate, WordPerfect, Resolve MVS, SMF, IEBCOPY, IEBGENER, IEFBR14, IEHMOVE, IEHLIST, $MIGRATE, $DEFRAG, FDR, Carbon Copy, VAX-VMS, Visual Basic 3.0, SPF)
Data center physical planning for OS/390 mainframe computer systems and peripheral devices;
DASD management including new volume formatting, labeling and post failure data recovery;
Performed backups and restores of production link libraries and production procedure libraries;
Performed MVS system and I/O device generations on production and test systems;
Responsible for performance evaluations and record keeping for 7 management and 24 non-management employees;
Data center metrics tracking of device malfunctions and failures;
Performed weekly disk volume reorganizations and I/O load balancing;
Performed IMS database recoveries using DBRC;
Evaluated new developer tools for internal clients;
Responsible for MVS and JES2 tier 3 support;
Reduced Datacenter paper expenses by $300K annually by implementing SAR application;
E.F. Hutton & Company – New York, New York
Technical Support Specialist (Bonded) 07/78 – 02/79
(IBM 370/158 VS1, JCL, OS Utilities, FORTRAN, COBOL)
Computer, print pool, tape pool operator;
Production job scheduling and abnormal job termination resolution;
Chromalloy American Corporation / Cro-Med Bionics – New York, New York
Third Shift Operations Supervisor 06/77 – 07/78
(IBM 370/145 VS1, JCL, OS Utilities)
Computer, print pool, tape pool supervisor;
Production job scheduling and abnormal job termination resolution;
Touche Ross & Company – New York, New York
Technical Support Trainee 06/76 – 06/77
(IBM 360/50 MFT, JCL)
Computer, print pool, tape pool operator;
EDUCATION:
New York University School of Continuing Education, New York, New York
Georgia State University, Atlanta Georgia
Atlanta Technical College, Atlanta Georgia
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