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Network Administration, Manager Technical Support

Location:
Daphne, AL
Posted:
March 24, 2017

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Resume:

Steven J. Morris aczgsv@r.postjobfree.com

251-***-**** 149 Brentwood Dr. Daphne, AL 36526

**/**** – Current LegionIT Technology Group Mobile & Baldwin Co. AL IT Consultant

Service consultant for small to mid-sized companies for a common variety of services including,

Network Firewall and security administration

(Cisco ASA, Dell Sonic Wall, pfSense and various router & switch brands)

Network topology, VLAN design and implementation

Office to office encrypted communication using IPSec VPN tunneling in both hub and spoke and mesh topologies

Network remote monitoring using Zabbix for proactive outage resolution

Active Directory, Server administration and support

Web server implementation and administration of IIS, Apache, NGINX

Viral endpoint security (Symantec, etc.)

Remote desktop session server deployment and application support

Converged PBX & VOIP installation and management

Commercial physical security systems and biometric security access

Employee time tracking equipment and server side logging

Network document and scan management

Simple computer hardware and OS maintenance

Network and video cabling repair, installation and expansion

Desktop support for the resolution of email, application database connectivity and account security access, etc.

Quickbooks administration and database repair / recovery.

Microsoft Outlook database repair / recovery.

vmWare and HyperV administration

HTML, PHP, CSS editing for internal and external domains

(Several clients including Comcast Cable, Intec Communications, Auxilio Inc., Mercy Medical and Apostolic Church of God.)

08/2004 - 01/2011 MTel Communications Chicago, IL & Pensacola, FL Technician / Manager

Maintenance of DOD satellite systems, USAF (Eglin Air Force base and Hurlburt field FL.)

Motorola Canopy back haul deployment (T1 and T2) and single node installation for wireless internet service provider.

Blockbuster POS (point of sale) system contract for the state of Illinois. (Installation of Cisco routing eq. and Commercial satellite eq. to establish corporate mesh for central database connectivity).

Service and consulting for commercial networks (software and hardware, including printers)

Worked with multiple teams of technicians to insure job integrity and client satisfaction.

Responsible for warehousing and maintaining client supplies and equipment. 06/1999 - 07/2004 CNI Telecommunications IL, OK, TX IT Supervisor / Project Manager

Management areas included travel of Dallas & Ft. Worth, TX Chicago, IL & Tulsa, OK

IT Technician management and support of contracts for AT&T, Paragon, Charter Communications & Wide Open West cable companies for the installation of residential and commercial high speed data, video and sip services.

Responsible for morning meetings and technician routing assignments.

Provided technical support to field technicians either on site or from help desk.

Worked with dispatchers to insure customer issue resolutions and satisfaction follow-ups.

Joint management of company job site supplies and warehouse stock levels.

Technician recruiting and training.

Payroll and client invoice management.

Company CompTia A+ Instructor.

03/1993 - 04/1999 United States Army United States, Kuwait Sergeant E5

Major duty station of Ft. Hood, TX

M1A1 & M1A2 Tank Gunner

Soldier combat readiness training

Unit publications officer

Leaving rank SGT E-5 NCO

Education and Certifications

Associate of Applied Science, Network Administration, FSCC Faulkner State (Dec., 2015) 3.859GPA, Magna cum Laude

Associate of Applied Science, Network and Technical Support, FSCC Faulkner State (Dec., 2015) 3.859GPA, Magna cum Laude

Fiber Optics Association– certified fiber optics technician (2014)

Dallas Community College – Cisco Networking Essentials (2001)

SBCA – Satellite Broadcasting and Communications Association (2002)

A+ CompTIA – Computing Technology Industry Association (2000)

ACMT – Apple Certified Macintosh Technician (1999)

Panduit Fiber optics – certified fiber optics technician (1999)

Central Texas Community College – Industrial Electronics (1995)

HIPPA - Health Insurance Portability and Accountability Act - OSHA Academy (2016)

Military Education

Non-Commissioned Officer's Academy

Combat Emergency Medical Management

CPR and First Aid Certification

Combat Lifesaver course

Hazardous Materials Certification

Other Experience (coincides with multiple employment positions)

Windows Server & Desktop Administration

Proxy Servers, forward and reverse (Squid)

DNS Server and domain zone file administration

Server clustering for high availability using HAProxy

Cisco ASA adaptive security appliances

pFsense and open source security and routing platforms

Xeams mail server deployment and administration

Zabbix network monitoring server

Enterprise Wireless Security including Radius authentication

Ubiquiti AirOS & UniFi devices and controllers

Microsoft Active Directory and LDAP

Security and Anti-virus End Point Server’s

Linux (Debian) based Operating System’s

IPv6 network and subnet design and deployments

Hypervisors and Virtualization

Microsoft HyperV, VMware ESXI and Workstation

Veeam Backup and replication

Microsoft Office, Apache OpenOffice, IBM Lotus Symphony, Libre Office and Kingsoft WPS

RAID volumes and recovery

Kiosks systems and Thin Clients

vmWare AirWatch administration

Fleetmatics (Reveal) administration

Health Care Provider CPR and First Aid certification – American Academy (2012)

TSCI – Construction and Industry Safety (2011)

OSHA Classes –

OSHA operations awareness (2011)

OSHA Hazardous Communications (2012)

OSHA EFIR – Emergency action and fire prevention plans and Procedures for large-scale industrial operations (2012)

Organization Membership

Phi Theta Kappa

SETI UC Berkeley

Current projects and goals

VMware ESXI Administration

Dell PowerEdge DCAPE-100

Bacula Enterprise solutions

(References)

Huston Greer, Senior VP, Intec Communications 417-***-****)

Deanna Matatall, CIO, SNJ Inc. 817-***-****)

David Hollen, CEO, Shout Communications 513-***-****)

Scott Smith, IT Administrator, Tel Staffing 850-***-****)

Greg Shaw, Deacon, Apostolic Church of God 251-***-****)

Stephen Shaw, Bishop, Apostolic Church of God 251-***-****)

Jay Tiniacos, Manager, Sandy Sansing 850-***-****)

Leonard Clarke, CEO, TecCube 954-***-****)

Fahad Jaffery, Operations Manager, Catholic Health East 518-***-****)

Mike Bynum, Director of Operations, Intec Communications 936-***-****)



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