Summary

Highlights

Accomplishments

Experience

Education

LOWELL JOHNSON

**** ********* **, ********, ***** 75605 H: 903-***-**** C: 903-***-**** aczgry@r.postjobfree.com

Customer service and sales expert who identifies customer needs and delivers solutions to

problems.

Employee development and

management

Scheduling

Results-driven

Customer service-oriented

Superior organization skills

Effective team player

Dependable and reliable

Strong communicator

Clean MVR

Courteous and polite demeanor

Played an instrumental role in increasing customer satisfaction ratings index. 20 years as

Customer Service and Training Manager.

District Service Manager of the month and year numerous times.

Certified in People to People skills course.

Streamlined the branch operations, resulting in a reduction in operating budget.

District Service Manager Jun 2006 to May 2016

UniFirst Corporation - Longview, Texas

Recruited, hired and trained new employees for Service and Warehouse

Managed and dispatched 10 service routes daily.

Mentored, coached and trained team members.

Daily check in and balance of the delivery routes.

Manager visits with customers and their management team.

Daily and monthly reports processed.

Route Sales Pro May 1994 to Mar 2005

Aramark - Longview, Texas

Deliver and pick up of uniforms and linen.

Route Sales :new customers, new product, daily cash-in of the route, inventory control.

Driver and Route Supervisor Aug 1983 to Apr 1993

United Parcel Service - Longview, Texas

Delivery and pick up parcel packages.

Supervised and trained 25 delivery drivers.

Supervised and trained 40 employees on the preload operation.

Dispatched 35 delivery routes daily.

Supervised customer service employees.

High School Diploma, Basic 1975

Hillsboro High School - Hillsboro, Texas, USA

1 year, Basic 1976

Hill Junior Colege - Hillsboro, Texas, USA