Project Manager Management

JAMES BRIAN MURRY, SR.

*** *** **** **** *: 404-***-****

Social Circle, GA 30025 ***********@*******.***

IT INFRASTRUCTURE EXECUTIVE

SUMMARY

Enable global enterprises to achieve business advantage by optimizing management and use of technology infrastructure. Develop infrastructure transformation architecture and strategy and lead major initiatives that support organic business growth, M&A, divestitures and reorganizations. Increase organization productivity and efficiency by leading infrastructure programs and projects that make business information and data more reliable and accessible, through data center consolidations, network and storage integrations and organization assessments and optimizations. Build, mentor and inspire high-performing teams and focus them on customer satisfaction and delivery excellence; train in classroom and workplace environments. Develop and implement innovative solutions by leveraging experience in diverse industries, including chemicals, media and entertainment, telecommunications, academia, financial services, real estate, consumer and industrial products, manufacturing, retail, municipal, global consulting, pharmaceuticals and banking.

SKILLS AND COMPETENCIES

IT Infrastructure Strategy/Architecture/Implementation • Technology Transformations

Organizational Optimization • Team Build/Lead/Mentor • Global Program/Project Leadership • ITIL

Virtualization & Cloud • Wireless & Mobility • Co-Location Build • Technology Security

Business Continuity/Disaster Recovery • IT M&A/Divestitures • Data Center Consolidations

Storage Solutions/Optimization • Network Architecture • Best Practices • Service Level Management

Processes/Procedures/Standards Development • e-Business Web Development

PROFESSIONAL EXPERIENCE

CBS Corporation, Atlanta, GA 2015 to 2016

Director – Infrastructure Delivery

Managed the transformation of legacy systems and infrastructure to industry-leading cloud-based services for “America’s most watched network” - CBS.

Accomplishments included:

Drove the migration an existing, legacy asset inventory repository to Service Now Asset Management which addressed existing internal audit findings and provided detailed, accurate metrics for the annual budgeting process which allowed the IT team to get approval for an additional $7 million in capital expenditures in 2016.

Managed the migration of failing PBX phone systems supporting numerous CBS business units with a Cisco Cloud Phone Service from Verizon that included numerous network infrastructure upgrades to ensure voice quality and clarity.

Led the initiation, planning, and analysis to migrate over 18,000 employees from an outdated, on premise Microsoft Exchange architecture to Microsoft Exchange Online with future plans of ingesting local archive files.

Deloitte Consulting, LLP, Atlanta, GA 2010 to 2014

Specialist Master - Consulting Leader

Lead and execute client engagements as subject matter expert in IT infrastructure, technology strategy and architecture; develop strategy, collaborate with and lead Deloitte and client resources on matrix-basis and manage client deliverables.

Engagement accomplishments included:

Enabled $4 billion global chemical business to divest $1 billion unit without negative business impact by developing IT infrastructure strategy, in collaboration with client, to separate technology platforms and data.

Delivered subject matter expertise to Spanish-owned global telecom client, enabling it to consolidate multiple Western Hemisphere data centers, to improve reliability, data access/availability and reduce support costs.

Drove strategic information infrastructure architecture creation and development to enable divestiture and independent operation major gas company’s regulated business unit, which improved stock performance. Led solution implementation including six major programs supporting 500 employees, including new building, data centers, data migrations, infrastructure implementation and migration support for 100+ applications.

Developed flexible and sustainable future-state vision for client’s overall network topology architecture and developed detailed roadmap to collapse 31 global networks into one; enabling client to avoid $18 million technology refresh, standardize/streamline support, integrate acquisitions seamlessly and improve resiliency.

Spearheaded development of IT operations/applications work streams and developed eight-point strategy for major doctoral research university to improve its research brand, collaboration and performance by replacing outdated legacy platforms and technologies.

Enabled court-appointed trustee to liquidate major NY broker-dealer and unwind firm business by directing all infrastructure operations and ensuring data access for trustees and government officials. Managed technology implementations, upgrades and relocations to sustain and eventually wind-down business.

Led technology strategy and architecture initiative for $2 billion global property management client to support global implementation of JD Edwards EnterpriseOne ERP software. Spearheaded all JDE instance strategy/sizing and strategy governing networks, global data centers, global reporting, new customer on-boarding, technology plan and cost model. Led team of three and expedited engagement to deliver in seven weeks.

Delivered strategy and plan enabling major credit services bank to acquire credit card business divested by large global bank; developed Transitional Services Agreements, use cases and detailed schedules for all bank IT infrastructure functions and led four work streams for data center, production support, process integration and enterprise platforms, as technical lead. Supervised team of five direct and 40-50 matrix client resources.

Enabled major NYC government agency to consolidate offices and 3,000 employees to single location by leading project management office and QA for network infrastructure build for new facility. Met deliverables, scheduled projects, managed risks and supervised vendors.

EMC Corporation, Duluth, GA 2009 to 2010

Contractual Program Manager

Managed programs and drove joint development of Infrastructure-as-a-Service (IaaS) healthcare solutions/services for McKesson Provider Technologies to bring to market; managed up to 30 resources, as member of EMC sales organization that supported MPT.

Enabled EMC sales team to sell $5.1 million in products/services within first year.

EMC Consulting, Duluth, GA (Transferred from Accenture at end of joint venture) 2008 to 2009

Practice Manager

Managed value creation, people development and business operations; developed new/add-on business with EMC clients, mentored, coached and trained direct/indirect reports and drove large programs and project to on time/budget completion.

Engagements included:

Becton Dickenson & Company: Enabled medical technology client to have disaster recovery/business continuity capability for new SAP environment; designed secondary co-location data center and implemented 10 work streams as part of dual data center design; and managed up to 20 resources and $3 million project.

CVS: Ensured disaster recovery preparedness for CVS’ RxConnect system enabling customers to refill prescriptions at any CVS retail store. Managed up to 25 resources and $5 million project, sold additional $11 million in consulting engagements.

Accenture, Atlanta, GA 2004 to 2008

Practice Manager

Managed new business development, people development and business operations, as part of joint venture with EMC; generated new/add-on business with Accenture/EMC clients, developed senior consultants and drove large projects to on-time/budget completion, enabling clients to optimize storage/infrastructure efficiency. Engagements included:

Safeway (Fortune 100 Grocery Chain): Reviewed existing storage tier definitions and applied industry best practices to develop comprehensive storage services catalog, create alignment framework for 22 application instances and provide high-level financial benefit analysis, as engagement project manager.

Takeda Pharmaceuticals (Japanese pharma company): Improved client’s disaster recovery position by compiling existing capabilities, performing critical gap analysis, articulating roles/responsibilities during disaster response and documenting recovery procedures. Tested procedures and developed DR program charter.

Wachovia (Large commercial bank): Improved client storage management effectiveness by developing Storage Services Catalog, Storage Tier Decision process and Application Alignment Framework to allocate 30 instances to most cost-effective tier. Delivered financial analysis of business-as-usual to future “to-be” costs.

Macquairie Bank (Major Australian bank): Improved client DR/BC posture and reduced risk by providing subject matter expertise and developing operational recovery strategy, based on best practices, to meet stated operational recovery time and recovery point objectives.

Cingular (Major wireless telecom company, now AT&T): Developed and launched, as program manager, new service level management (SLM) process, using ITIL methods, for infrastructure architecture and information management; defined roles/responsibilities, developed processes and defined policies/procedures/metrics.

JC Penney (Leading US retailer): Enabled client to optimize storage costs, as project manager, to establish guidelines to establish and apply storage strategy, create adaptable storage environment, drive cost control/reduction and build baseline financial model with roadmap for future cost savings.

Cingular: Enabled client to ensure continuous quality improvement for storage and IT utilization effectiveness, as program manager; assessed processes/organization/recoverability, storage area network (SAN) health and EMC Control Center (ECC) Health Check Audit.

FBI/Lockheed Martin (Federal Bureau of Investigation/major government contractor): Enabled Lockheed Martin, primary contractor, to bid on FBI program to automate all case files; delivered SME and high-level design support for EMC DMX, Centerra and Documentum products and collaborated with other vendors, including L-M, Accenture, IBM, Sun Microsystems and Siebel.

GE Consumer and Industrial (Manufactures major appliances, lighting and electrical control equipment): Enabled GE to implement ITIL across global IT organization for all networks and computing, as project manager, in collaboration with client resources on original process assessment and follow-on implementation. Led rollout of Configuration Management, Change Management and Service Level Management phases.

North America Information Protection Professional Community: Represented EMC Consulting and led IP Community project including new toolkits/methodologies/standards development for Business Impact Analysis, Risk Analysis and System Application Mapping.

Logic Technology, Inc., Atlanta, GA 2000 to 2004

Project Manager

Led multiple consulting engagements with GE Power Systems Global Infrastructure Services to develop business continuity planning and acquisition/integration/standardization of network technologies; also managed development of e-Business web site.

Enabled GE Power System customers to plan and manage regularly-scheduled outages on GE turbines and generators. Led B2B web site development and 25-person virtual team in Georgia, North Carolina and New York; delivered web site in three months.

Earlier Career 1990 to 2000

Began career as Programmer with Towers Perrin in Philadelphia, joined Cone Software in Boothwyn, PA as Consultant on contract to CONRAIL and Air Products. Moved to QVC in West Chester, PA as Project Manager and later Arthur Andersen in Philadelphia; subsequently joined Electronic Payment Services in Wilmington, DE and later, Project Management Services in Atlanta, in project management positions.

EDUCATION

BS, Business Administration and Computer Science, Pensacola Christian College, Pensacola, FL 1989

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